Customer Service Professional

Mark D. Fisher

C: 843-***-****

E: ************@*****.***

Objective

Customer Service professional with decades of excellent experience seeks an opportunity to bring my years of high-level communication and organizational talents to your customer base.

Skills Summary

Exceptional sales abilities with experience in the insurance and mortgage industries

Great listening, attention to detail, and communication skills

Above average computer skills

Strong clerical and time management skills

Data analysis / Problem Solving

Extensive knowledge of finance, mortgage, stock market, and insurance industry

Conflict Resolution

Negotiation

Strong Research background and experience

Excellent memory

Strong organization skills and critical thinking skills

Ability to pick up product knowledge quickly

Decision making skills are excellent

Humble, and polite phone personality

Education

B.A. Psychology

cum Laude

University of South Carolina Columbia, SC

Work Experience

My background includes fifteen years in the Mortgage industry one highlight of which was closing 220 loans in a year with an additional pipeline of 150 loans. During this time my customer approval rating was 95%. I have some experience in logistics, security and a variety of other fields but at this point in my career I am seeking a career where my experience and love of people can benefit my employer and their customer base.

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