Customer Service Team Member
Resume:
Teresa Meuse
Norfolk, VA *****
adyf25@r.postjobfree.com
Work Experience
Team member
Burger King
November 2018 to June 2020
I am a front counter cashier. I take orders, work drive-thru and provide excellent customer service to every customer that enters the restaurant. I also perform other tasks like cleaning and wiping down tables. Sales associate
Walmart
March 2016 to January 2019
I worked in the Tire and Lube Center and in cosmetics. I handled work orders, cash register, and putting up of re-shop. I also stocked shelves and helped customers find any items they needed. I looked up tire sizes and ordered tires for customers. I wrote up work orders and took payment from customers. Store Manager
Dunkin Donuts
March 2014 to January 2017
I handle cash, work cash register, and make sandwiches. I am efficient at running the store. I handle customer complaints and provide great customer service. I help with inventory, ordering, and submitting payroll.
Inventory Merchandise Manager
Wawa
June 2009 to March 2014
I started as an associate and worked my way up to a Manager in Training and then an Inventory Merchandise Manager. I coached employees so they could be more efficient. I achieved 100 % customer satisfaction, tracked sales, cash auditing, spoilage, shrink, and cycle count inventory. I was successful at keeping shrink and spoilage down. I was efficient at ordering product for the store. I kept cash binder organized and edited time card punches. I am efficient at reconciling registers and getting deposit ready for pick up or dropping it off. I am efficient at researching shortages over $5 and documenting employees as needed.
Landscaper
True Green
August 2008 to December 2008
I drove the dump truck and trailer and landscaped many properties. I weeded, planted, and mulched. Education
Associate in Foundations of Business
University of Phoenix - Phoenix, AZ
June 2013
High school diploma
Malden High School
June 1981
Bachelor of Business Management in Business Management University of Phoenix - Phoenix, AZ
Skills
• Landscape Maintenance
• Payroll
• Store Management Experience
Assessments
Attention to Detail — Proficient
December 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Proficient
Reliability — Highly Proficient
May 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient
Sales: Influence & Negotiation — Familiar
May 2019
Persuading reluctant customers to buy products or services. Influencing and negotiating with customers to meet sales goals
Full results: Familiar
Conscientiousness — Highly Proficient
December 2019
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient
Basic Computer Skills: PC — Completed
April 2019
Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems.
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I am a motivated, driven team player who is dependable, honest, trustworthy, and very organized. I have great time management skills. I have over ten years of work experience as a supervisor or manager in retail and fast food. I love working with people and I have great ethical values and integrity. I have my Associates in Foundation of Business. I have my Bachelors in Business Management. I am currently working on my Masters of Science in Organizational Leadership with a specialization in Healthcare Administration.
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