Communications, Writing and Journalism
Resume:
Jacob S. Adkins
Writing/Content Samples
TikTok Sample
EDUCATION
Bachelor of Science, Journalism & Emerging Media Graduated December 2022 Kennesaw State University – Kennesaw, GA
GPA: 3.43, Achieved both President’s List and Dean’s list throughout tenure at Kennesaw State University Relevant Coursework: Advanced Media Writing, Digital Media Production, Media Law, Video News Production, Investigate Reporting, Uses & Effects Mass Media, Fundamentals of Audio Production & Technology
CERTIFICATIONS
• Start the UX Design Process: Empathize, Define, and Ideate
(Google/Coursera, issued March 2023)
• Foundations of User Experience (UX) Design
(Google/Coursera, issued January 2023)
• UX Foundations: Interaction Design
(LinkedIn, issued January 2023)
PROFICIENCIES
● Adobe Creative Suite (Lightroom Classic, Premiere Pro, Photoshop)
● Microsoft Office (Word, PowerPoint)
● Photography (Sony a6300, Canon 6D)
● Podcasting (Audacity)
SKILLS
• UX Ideation Process
• Competitive Audit
• User Persona Creation
• Empathy Mapping
• User Journey Mapping
• Content Writing
● Content creation and
storytelling
● Image editing
● Video creation
● Podcast production
● Creativity
● Leadership
● Problem solving
● Adaptability
● Collaboration
● Time management
● Decision making
WORK EXPERIENCE
Chattahoochee Coffee Company – Atlanta, Georgia January 2023 – Present Manager
• Creates schedules for employees, ensuring schedules are delivered in a timely manner and match the needs of employees.
• Communicates with multiple vendors, ensuring goods and services are delivered and rendered to the cafe.
• Engages in community relations, collaborating with members of the community to schedule events for community growth and outreach.
• Practices proper inventory management, ensuring goods and supplies are well-stocked for guests and employees.
Summit Coffee – Roswell, Georgia October 2022 – March 2023 Barista
● Actively communicated with customers via phone and social media, ensuring that the needs of clients were being met.
● Skilled in the operation of the Eversys Shotmaster espresso machine.
● Knowledgeable in the operation of the Toast point of sale software. BRASH Coffee Roasters – Atlanta, Georgia October 2021 – October 2022 Shop Lead, Barista
● Created weekly and monthly reports on the status of the shop, detailing the quality of service provided by the shop and communicating the needs of baristas to upper management.
● Carried out orders for the shop, ensuring coffees and dry goods were well-stocked.
● Ensured coffee quality standards were being maintained across all baristas in the shop.
● Facilitated good relations between guests of the shop and the baristas of the shop. Fellows Cafe - Roswell, Georgia July 2021 - October 2021 Server, Barista
● Served up to 6 tables of various sizes at once, giving quality service to guests and making sure the needs of guests were met.
● Knowledgeable about the menu items listed, informing guests on nutritional information and the sources of ingredients used in dishes.
● Operated the expo station, ensuring meals looked presentable and fully prepared before serving to guests.
Chattahoochee Coffee Company (The Eddy) – Smyrna, Georgia May 2019 – May 2021 Shop Lead, Barista
● Crafted various espresso-based drinks, including lattes, cappuccinos, cortados and macchiatos.
● Captured photos used in business promotion and social media posts.
● Maintained the overall wellbeing of the shop, keeping inventory stocked and deep cleaning various equipment.
Crazy Love Coffeehouse – Roswell, Georgia June 2018 – May 2019 Shift Manager
● Monitored sales and cash flow into the business during closing, properly handling money for deposits and cash register distribution.
● Oversaw regular deliveries into the business, checking for the accuracy of each shipment and distributing each shipment to its proper area.
● Delegated work between staff to maximize the efficiency of the workplace. Baylor University – Waco, Texas August 2017 – May 2018 Community Leader
● Facilitated the growth of a community of 200+ students in the residence hall through active and passive programming based on the goals of the department of Campus Living & Learning.
● Upheld the policies put in place by Campus Living & Learning, ensuring the safety of residents and the integrity of the residence hall.
● Performed administrative tasks such as drafting reports and attending staff meetings to maintain the efficiency of the residence hall.
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