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Customer Service General Manager

Location:
Stockton, CA
Posted:
July 20, 2023

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Resume:

a) *GEO )

ReyRes.docx Done

REYNA PASCUAL

***** ****** ****, *******, ** 94538

Email: adyeqp@r.postjobfree.com Phone: 408-***-****

Objective: To obtain a challenging administrative/customer

service position in a well-established company in the Silicon

Valley area.

Education: International College, 5500 Pomona Blvd, Los

Angeles CA 90022. Date: 10/2018 — 05/2019

Skill: Using Compound Functions I Excel working with the side

Master PowerPoint.

Work Experience

Canon Business Process Services Inc.

Date: 02/2000 — 04/2018

Administrative/Reception/Mail Coordinator/Floater/Superior

Customer Service

This involved moving/floating to and from different client

accounts in the Silicon Valley area to provide coverage in the

above areas as and when required.

Duties: Included; typing, data entry, maintaining spreadsheets,

multi-tasking, partnering with security, using multiple

switchboard telephones, learning to use the paging systems,

booking conference rooms and Executive Briefing Center suites,

ordering lunches, generating volume reports, organizing office

supply rooms, ordering office supplies, filing, copying, being the

point of contact for the copy room, maintaining copy job logs,

distributing faxes, sorting and distributing incoming USPS mail,

processing outbound USPS mail, responsible for receiving,

logging and distributing inbound carrier (Fedex, DHL, UPS)

deliveries, responsible for processing outbound carrier

shipments.

Stevens Creek Nissan, Santa Clara

CA Part-time 07/2005 — 06/2006

Administrative/Reception/ Superior Customer Service

Duties: Utilized multiple switchboard and paging systems,

managed heavy call volumes, ordered lunches, generated

reports. maintained model manual books, kept track of keys,

assisted General Manager and sales managers/staff, generated

DMV documents, processed deal jackets, processed mark up,

prepped dealer trade, supported and assisted staff and customers.

Fremont Toyota, Fremont CA

Part-time 08/2001 — 12/2003

Duties: Utilized switchboard and paging systems, managed

heavy call volumes, generated reports, maintained model

manual books, kept track of keys, assisted General Manager and

sales managers/staff, generated DMV documents, processed deal

jackets, processed mark up, prepped dealer trade, supported and

assisted staff and customers.



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