**** ******** **

Westminster, CA *****

EMAIL adyeq5@r.postjobfree.com (preferred)

CELL 714-***-****

Kenny Tuan Nguyen, MCS

Objective

to obtain a system architect or senior developer position in website development/information technology fields.

Experience

●Proficient in Visual Basic .NET, C#, Java, JavaScript, HTML, ASP, ASP.NET, MVC, JSON & XML

●Experience with cloud computing: Apigee, SiteCore, and Azure.

●Database programming in Access, SQL Server, MySQL, Redis, PostgresDB, and MongoDB

●Possess expertise in Object-Oriented Analysis/Design

●Agile-based (XP and Scrum) methodologies, and IEEE Standards

●Familiar with Section 508 (Web Accessibility Guidelines), and other web standards from W3 Consortium.

●Experience with healthcare systems: Ez-cap, and QNXT

●Familiar with Macintosh, PC computers and Linux variants of Unix

●Work with Windows (win 3.11, 9x, Me, 2000, XP, 2003, Vista, 7, 8), common Unix applications, PICO, and g++ GNU compiler

●Familiar with Graphic Software: Adobe Photoshop, Illustrator, Dream Weaver, and Macromedia Flash

●Certified Microsoft Office 97 Certificate from ROP

●Experience with Google Map API, Google Webmaster Tool, Google Analytics, Apps Engine, Bing Map API, and RESTful Services (web service).

Education

2013 - 2014 ITIL Foundation Courses

April 2014 Obtained ITIL certification in Foundation

2011 – 2013 California State University of Fullerton

June 2013 Achieved master’s degree in computer science

1999 – 2004 California State University of Long Beach

June 2004 Achieved bachelor’s degree in computer science

1995 – 1999 Westminster High School, California

June 1999 Achieved high school diploma

Employment

Website Development Supervisor

2019 – Present Umass Global (formerly Brandman University)

●Brandman University’s Public Website

oOversee web development in .NET and SiteCore (8.3)

oWorking with Redis, MongoDB, Solr, SearchStax, MsSQL, Banner, Workday Integration

oProject planning and resource planning

oReview design architecture

oLead internal and offshore team

oMonitor system health and job packages

●Website for Students, Staff, and Facilities

oOversee development in SharePoint

oEnsure web content compliant with web accessibility standards (ADA, 508) using SiteImprove, and AChecker

oTrain content manager to create accessible web contents

●Web API Services

oMaintain over 20 micro-services to support business needs

SOAP-based services

RESTFul services (Web API)

RSS Feeds

System Information Architect (6 years)

2013 – 2019 Molina Healthcare Corporation

●Provider Portals

oLead delivery team to support ongoing development projects and enhancements on these portals in the following areas: online service requests & authorizations, provider online directory, provider surveys, HEDIS profiles, Washington Foster Care, Claims, and others.

oCoordinated with other teams for resources and supports

oProject planning and resource planning

oCreated deployment architecture

oWorked with release management team (ALM, Azure, etc.) to build release management standards, procedures, deployment architecture, security standards, software release workflows and more.

oWorked with other leads to create development environments and release plans e.g. DEV, QA, UAT, staging.

oFollowed Agile Scrums SDLC and practices.

oDocumented business requirements and programming tasks using Jira

oProvide guidelines to team on technical design and business logics

●Online Claim Systems

oLed development team to build and maintain online claim submissions, and resubmission for professional claims (CMS 1500) and institutional claims (UB-04).

oEnhanced existing claim inquiry/search feature.

oDeveloped new claim features such as claim templates, claim batching to meet various state-specific requirements.

oSupported system in different states and integrations with external systems

oFollowed CMS guidelines and regulations.

●Interactive Voice Response (IVR) – Members and Providers Self-Serve Systems

oMaintain IVR web service for automated phone systems for members and providers

oIntegrate with QNXT systems for data access for member eligibility, ID card requests, PCP assignments and others for different lines of business (Medicaid, Medicare, Dual and Marketplace)

oWork with Cisco phone systems (Cisco Voice Protocols) for web service integration

oDesign call audit systems and reporting

oIntegrate with Chase Orbital for payment services

oLead architectural design and PCI compliance for IVR systems

oProvide technical supports for production issues and grievances

oFamiliar with Soap UI, WCF client, Empirix Hammer Tool, HTTP Fiddler, App Dynamics, Splunk and more.

●Child Health & Disability Program

oLed development team in developing technical and portfolio projects such as PM160 duplicate check validation, performance improvements, website re-architecture, provider configuration, claim uploading, QNXT and ODS integration.

oTuned system performance by applying SQL best practices and web development techniques

oCoordinated peer code reviews through Gate Review processes

oFollowed Molina standards and processes.

oSupported business and IT Operation & Management teams on daily needs

oAnalyzed business requirements with stake holder team and system analyst team.

oEstablished as an SME in this area

oReviewed scheduled job logics in SSRS package

Senior Lead Software Engineer (7 years)

2007 - 2013 Citizens Choice Health Plan (CCHP) Cerritos, CA

●Developed and maintained company websites:

oPublic website, www.citizenschoicehealth.com

Developed following areas: Benefits & Resources, Marketing Events & Seminars, Coverage Re/Determination Request, Medication Therapy Management Program (MTMP), company information, career opportunities, press releases, etc.

Website redesigned for annual marketing campaigns

Enhanced website with responsive fluid design with JQuery and Twitter Bootstraps

Worked Google Analytics for website reporting and analysis; setting up scheduled delivery reports

Worked third party vendor on Search-engine Optimization and website ranking; submitted site map and keyword for popular search engines such as Google, Yahoo and Bing; applied Meta tags mark-ups to enhance search ability.

Supported marketing to add company account in social media networks such as Facebook, Twitter, and YouTube.

Tuned website performance using FireBug, Yahoo PageSpeed, and Google Chrome Page Audit.

Domain management at Register.com

Experience with web hosting migration from Register.com to GoDaddy.com

oMember Portal, www.citizenschoicehealth.com/members

Built online directories for doctors, specialists, drugs, pharmacies, dentists, health plan benefits, hospitals, forms and publication, Medicare Part D info, online transportation, Member Orientation, etc.

Worked with Google Maps API for driving distance calculation and location mapping

Content Management System – allows its users to maintain electronic documents and web-page contents

Health Builder – developed online article sharing for health promotion

Flu shot vaccination campaign

Improved website to comply with Section 508 standards (web accessibility), CMS requirements, and W3C web accessibility guidelines. Worked with WebAim WAVE, Cynthia Says, Linx, and IE developer tools.

oSpanish website, www.citizenschoicehealth.com/index_span.htm

Developed public website and member portal in Spanish

Providers Web Portal (secured website with login security)

https://www.cchplink.com/providersite/secure/default.aspx

Developed provider online resources such as CMS Star Rating information, compliance policies and procedures, disease treatment guidelines, Fraud, Waste & Abuse (FWA) training, provider manual, newsletters, quick fax, claims/encounter management, member eligibility verification, etc.

oBroker/Agency website (secured website with login security)

www.citizenschoicehealth.com/brokers

Developed online enrollment system, marketing support, broker blasts, certification training & exam

Developed reporting tools for commission, and enrollment status report,

Developed supply order system

oCCHP Intranet – developed company intranet network based on need demand from human resource department and other departments.

oCreated and maintained websites using Visual Basic .NET, HTML, XML, CSS, VBScript, JavaScript, JQuery, ASP, ASP.NET (1.0, 2.0, 3.5), AJAX, MVC and SQL Server 2000, 2005 & 2008

oAcknowledged in software: EZ-CAP, MS Studio .NET 2003, 2005 & 2008, Adobe Photoshop, Adobe Illustrator, Crystal Report XI, Macromedia Flash, SourceSafe, and Adobe LifeCycle.

oCreate healthcare complex reports in Crystal Report (versions 8.5, 10.5 and XI), and in Macro VBA in MS Excel and Access

oDeveloped Window-based applications in MS Studio .NET 2005 & 2008

oCreated printing brochures and booklets using Illustrator, Photoshop and Acrobat (PDFs)

oCreated interactive forms in Adobe Acrobat & Lifecycle.

oOther healthcare experience in the following areas: CMS Daily/Weekly Transaction Reply Reporting (TRR), Coordination of Benefits (COB) – Marx COB and MSP ERCD layouts, Late Enrollment Penalty (LEP), Low Income Subsidy (LIS), Eligibility Verification, Member Eligibility Data Extraction, Member Letter Printing Processes, Online & Electronic Enrollment Processes, Providers/Hospitals/Medical Groups lookup, Disenrollment Processes, Sales Commission, Transportation module, IPA Capitation, and Claim Reports

Website Developer/ Project Consultant (2 years+)

2004 - 2007 Traffik Corporation Los Angeles, CA

Created and maintained client websites using Visual Basic .NET, HTML, XML, CSS, VBScript, JavaScript, ASP, ASP.NET, and SQL Server 2000

Acknowledged in software: MS Studio .NET 2003 & 2005, Photoshop, Dream Weaver, Flash, SourceSafe, Araxis Merge, etc.

Developed healthcare websites:

Traffik Online www.traffikonline.com

Care More Healthcare http://www.caremore.com/

Citizens Choice Health Plan www.citizenschoicehealth.com

Arta Medicare http://artamedicare.com

Website Developer (2 years)

2003 - 2005 ITT Cannon <ittcannon.com> Westminster, CA

Created and maintained ITT Cannon extranet and intranet websites using C Sharp, HTML, XML, CSS, VBScript, JavaScript, ASP, ASP.NET, MS Access, and SQL Server 2000

Developed web-based applications in .NET framework

Acknowledged in software: MS Studio 2003, Photoshop, Web Trends, SourceSafe, Araxis Merge, etc.

Developed and maintained websites with over 10,000 accounts:

-ITT Cannon Public Website http://ittcannon.com/

-Developed Sample Request Application that allows users to request for sample(s) of products.

https://secure.ittcannon.com/extranet/channelpartners/forms/sample_request_rr.asp

-Developed CPE User Administration Tool to allow users to request account/password and approvers to reject/approve requests.

https://secure.ittcannon.com/extranet/channelpartners/

-Maintain ITT Channel Partners website https://secure.ittcannon.com/extranet/channelpartners/

Automated File Upload Pages

Webpage Designer / Computer Technician (1 year)

2002 - 2003 California State University of Long Beach

Center for Language Minority Education and Research Long Beach, CA

Created / maintained static web-pages in Dreamweaver

Maintained software and hardware in CLMER office and library

Provided network technical support

Websites built:

CLMER Website

http://www.clmer.csulb.edu/

Connecting Math to Our Lives

http://www.orillas.org/math/20012002/

Homework Tutor / Mathematics Teacher (summer terms) (3 years)

2002 - 2004 Le Qui Don Tutoring Center Westminster, CA

Tutored homework from K-12 grades

Taught Math courses (summer terms): 5th Grade Mathematics, 6th Grade Mathematics, Geometry, High School Algebra, Trigonometry, and Pre-Calculus

Engineer Recruiter/Advisor Assistant

2001 - 2002 California State University of Long Beach

Long Beach, CA

Advised engineer students

Outreached and recruited new engineers from colleges and high schools

Office Assistant (1 year)

1997 - 1998 Westminster High School Food Services Westminster, CA

Created / modified flyers, brochures, and posters using Quarks, Microsoft Office, Corel Draw, Print Artist, and other graphic software

Performed office works such as copying, documenting reports, phone calling, etc.

Freelance Projects:

FileNet Excel AwP8 Exhibit Program

Developed application in Visual Basic and Excel Macro VBA product price calculation and currency conversion

Beddays Trend Report – Automation

Programmed in Visual Basic and Excel Macro VBA to create an application for data calculation and generate statistical graphs.

Seattle Real Estate Web Project <http://www.seattle-realestate.com/Nav.aspx/Page=http://NewCondoDevelopments.Seattle-RealEstate.com>

●Built a total of 40 websites for New Condominium Developments in Seattle using ASP, JavaScript, Flash, and ActionScript in Flash, Photoshop.

●Built web application such registration forms, email systems, automation system for mail forwarding, advertising mails.

Orange County Voters Database Project

●Created an Access database of Orange County voters that keeps track of numbers of votes from voters and sorts out nonvoters from each household.

●Documented instructions for using the database for nonprogrammer users.

Trained clients to use the database and reporting tools.

VQ Orthocare Corporation Websites

●Updated extranet and intranet websites using HTML, CSS, VBScript, JavaScript, ASP, MS Access, and SQL Server 2000

●Acknowledging in software: Photoshop, Adobe Illustrator, Macromedia Contributor, Dream Weaver, Flash, SourceSafe, etc.

●Maintained VQ Orthocare website www.vqorthocare.com & VQ Orthocare new website www.vqorthocare.com/stage/

UMMA Clinic Intranet

●Built company intranet website using SharePoint 2010. System allows its users to communicate within company networks and share files and events.

Reference

Available Upon Request

Contact this candidate