Auto claims adjuster
Resume:
Jack Satcher
Auto claims adjuster
New Braunfels Tx
*****************@***********.***
Work Experience
Auto Insurance Claims Adjuster
Allcat Claims Service, LLC for USAA - San Antonio, TX January 2018 to Present
Non injury and injury status letters sent to help progress claims forward by requesting certain/needed information. 1.5 years.
Direct repair program representative. Took inbound calls, emails, and voicemails from repair shops. Progressed claims forward by giving claim status information i.e. coverage issues, issued payments, made damage coverage decisions etc. 2 years.
Auto claims adjuster. Worked auto claims entirely from end to end. 1.5 years. Also assisted in training for all three teams.
Apple iOS Technical advisor
IBEX Global - San Antonio, TX
May 2015 to March 2016
was a technical advisor for iOS devices. iOS operating system being ipad, ipod, and iphones. Worked with customers over the phone fixing any problems with said devices. Also set appointments for Apple retail store, and set up repairs for iOS devices. Also was responsible for training new advisors, and helping as floor support for all advisors.
Supervisor/Fitting Specialist
New Balance San Antonio - San Antonio, TX
April 2014 to April 2015
Responsibilities include assisting customers in fit analysis, management duties, opening and closing, balancing of register, securing store and supervising employees. Was also responsible for helping with hiring, firing, and training of new associates. (Held this position from March 2010 to June 2012 as well) Sales Executive
Blend Document Technologies - San Antonio, TX
January 2013 to April 2014
Acquire new clients, and maintain existing clients in the litigation support business. Take detailed instructions for specific jobs that involve copying, scanning etc. of important legal cases. Also pick up and delivery jobs.
Sales Consultant
Alamo Toyota - San Antonio, TX
June 2012 to December 2012
New and used car sales, responsible for customer service and satisfaction in purchase of vehicle. Contract Paralegal
Law Offices of Gonzalez, Chiscano, Angulo & Kasson, PC - San Antonio, TX August 2009 to March 2010
working on various projects regarding copyright infringement case. Concierge/Bellman/Shuttle Driver
Omni Hotel at Southpark - Austin, TX
July 2006 to August 2007
Performed an array of customer service duties associated with guests' needs including but not limited to: escorting guests to their rooms, providing information and directions to guests, shuttling guests to and from destinations and valet parking of vehicles. Guest Services
Fair Oaks Ranch Country Club CCA - Fair Oaks Ranch, TX March 2003 to March 2007
Starter/Course Marshall: Performed many duties including keeping time tables of golfers' pace, maintaining order on golf course, maintaining driving range and golf carts, as well as greeting members and guests and forming relationships with both.
Customer Service Associate
HEB Grocery Store - Boerne, TX
June 2002 to March 2003
Attended to customer service including greeting customers, bagging and carrying out customers' groceries and restocking shelves with groceries.
Education
Bachelor of Business Administration in General Business University of Texas at San Antonio - San Antonio, TX August 2009
Additional Information
Other skills and attributes:
Proficient with Apple OS and iOS, Windows and Microsoft Office. Great with building relationships and very open to change in the workplace. Able to learn and adapt quickly, and like to be challenged daily.
Contact this candidate