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Customer Service Front End

Location:
Lagos, Nigeria
Posted:
July 19, 2023

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Resume:

MISSION

Creative Front End Developer offering my experience also providing high impact web solutions for diverse industry organization. Skilled in designing, developing and testing multiple web-based applications incorporating a range of technologies. Aspiring to combine broad background with strong technical skills to excel as a Front-End Developer, also I seek a highly organized, resourceful and performance driven excellence firm with demonstrated ability to design, develop and test multiple web –based applications deliver optimal service and business value in a working environment and to contribute effectively to overall organizational objective with professionalism and profitability within an organization in order to provide solutions that deliver high commercial value in the marketplace .

PROFESSIONAL EXPERIENCE

IT SUPPORRT OFFICER (Industrial Training) STERLING BANK PLC (Lagos) 2013

Support the management of the company network, replaced damaged cables and connecting new systems to network

Filtering and stopping unauthorized access to the network, responsible for all laptop and desktop issues

Troubleshooting and debug of network

Installation of software antivirus from network server (file server) to various workers in d bank.

TECHNICAL SUPPORT JETRO TECHNOLOGIES (Lagos) 2017-2018

•Quick responds to customers’ request regarding service issues and accurate time.

•Work as a professional support term to provide a critically high and low issues logged by costumers

•Help ERP systems user with data conversion

•Create documentation and guidelines for ERP system users

•Designed, Developed and Maintained reports us ed by technical staff and ERP system Users

PERSONAL ASSISANT / IT SUPPORT OFFICER DIGITAL FLEX ADVERTISING LIMITED (Ghana) 2019-2021

Managing diaries and organizing meetings and appointments

Booking and arranging travel, transport and accommodations

Acting as a first point of contact, dealing with correspondence and phone calls

Organizing events and conferences

Reminding the Manager important meetings and deadlines

Updating and amending existing software

Setting up and testing new hardware or software for the system

Monitoring all screens in all locations for any patch or problems and then fixing it up immediately

In-depth knowledge of hardware and software

Strong customer service ethics

Installing and configuring software used in operating the bill boards

CORE COMPETENCIES

Up to date knowledge of the latest IT and software trends

Ability to work under pressure well with people

Strong communication skills

Excellent organization skills

Repairing equipments and replacing them

Supervising and checking computer equipments for electrical safety

Managing stocks of equipments and other supplies

Ability to balance persuasion with professionalism

ADDITIONAL SKILLS

MS POWERPOINT, CSS/BOOTSTRAP,JAVASCRIPT

VISUAL STUDIO CODE, MS WORD, COREL DRAW

PHOTOSHOP,HTML 5, DJANGO

EDUCATION

WEST AFRICAN SENIOR SCHOOL CETIFICATE (2007) {APOSTOLIC CHURCH GRAMMAR SCHOOL KETU ALAPERE, LAGOS}

BACHELORS DEGREE CERTIFICATE SECOND CLASS UPPER(COMPUTER SCIENCE) (2015) {ESPAM FORMATION UNIVERSITY, BENIN REPUBLIC}

NYSC CERTIFICATE (2016-2017) {IPERE COMMUNITY HIGH SCHOOL.IPERE EKITI}

FULL STACK DEVELOPER CERTIFICATION (2022) {ANCHORSOFT ACADEMY}

REFEREES

Available on request.



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