Shiekh Riyaz

Phone: 780-***-****

Email: adyeka@r.postjobfree.com

Summary:

A highly accomplished hospitality management expert with an impressive history of exceeding client expectations and delivering exceptional outcomes. With 15 years of industry experience encompassing supervision, operations, sales & marketing, and business development, I am a skilled communicator with a compassionate approach and a proven ability to lead and inspire teams to peak performance. Seeking a stimulating opportunity within the Canadian hospitality industry that offers growth potential and opportunities for learning.

Educations and Certifications:

1.Bachelor's Degree in Hotel Management: A 3-year degree program that focuses on managing hotels and related facilities.

2.Bachelor's Degree in Tourism Management: A 3-year degree program from Canada that focuses on managing tourist-related businesses and services.

3.Advanced Restaurant Leadership Certificate: A certificate from Canada that focuses on advanced leadership skills for restaurant management.

4.Allergy Awareness Certificate: A certificate from Canada that focuses on understanding and managing allergies in food service.

5.Health and Safety Fundamentals Course: A course from Canada that focuses on fundamental principles of health and safety in the workplace.

6.Safe Food Handling Course: A course that focuses on handling food safely to prevent contamination and foodborne illness.

7.National Food Safety Course: A course that provides a comprehensive understanding of food safety principles and practices.

8.WHMIS Certified: A certification from Canada for Workplace Hazardous Materials Information System, which provides information on hazardous materials used in the workplace.

9.Pro Serve Certified: A certification from Canada that focuses on responsible alcohol service in the food service industry.

10.First Aid and CPR Certified: A certification that focuses on providing first aid and performing CPR in emergency situations.

Key Expertise:

1.Menu Engineering and Planning: Refers to the process of analyzing and designing a restaurant menu to optimize profitability and customer satisfaction.

2.Event Planning and Forecasting: Involves the planning, organization and management of events, including forecasting attendance and budgeting.

3.Point of Sale (POS) Knowledge: Understanding of systems used to process sales transactions in retail and hospitality settings.

4.Exceptional Interpersonal Skills: Ability to communicate and interact effectively with others, build strong relationships and resolve conflicts.

5.Hotel/Hospitality Accounting Knowledge: Understanding of accounting principles and practices specific to the hotel and hospitality industry.

6.Continuous Performance Development: Focus on continuously improving skills, knowledge and abilities through training, coaching, and feedback.

7.Team Leadership and Player Skills: Ability to lead, motivate and work effectively with a team, as well as the ability to take initiative and contribute as a team player.

8.Service-oriented Mindset: A customer-focused approach to work, with a strong commitment to providing high-quality service to guests and clients.

9.Effective Task Prioritization: Ability to prioritize tasks and manage time effectively, ensuring that important tasks are completed on time and to a high standard.

10.Professional Judgment: Demonstrated ability to make well-informed, ethical decisions in a professional context, taking into account the relevant facts, rules, and values.

Career Highlights:

Currently holding the position of the General Manager at Red Lobster

1.Conduct a comprehensive evaluation and optimization of financial performance and control mechanisms throughout the restaurant to determine and prioritize business objectives.

2.Facilitate weekly manager meetings and effectively communicate key information and updates.

3.Demonstrate an advanced understanding of financial reporting, including budgeting, operating statements, and payroll progress reports.

4.Successfully orchestrate the recruitment process and institute effective human resource procedures within the department.

5.Oversee daily operations to minimize customer complaints and enhance brand loyalty.

6.Exercise prudent cost control measures without compromising the quality of operations.

7.Foster a collaborative and customer-focused work environment through consistent interdepartmental communication and coordination.

8.Possess extensive expertise in Food, Beverage, and Bar Management, including proficiency in stock and inventory control.

Previous Experiences:

1.Restaurant Manager at Olive Garden (2013-2018)

2.Restaurant Manager at Red Robin (2012-2013)

3.Restaurant Manager at Swiss Chalet (2009-2012)

4.Food & Beverage Manager at Accor group of hotels (Lenotre Café)

5.Food & Beverage Supervisor at Hotel Le Meridien (India)

6.Food & Beverage Supervisor at Hotel InterContinental (India)

7.Industrial Training in Food & Beverage at Hotel Hyatt Regency (India) during college studies.

Thank you for taking the time to review my resume. I am confident that my experience and expertise in the hospitality industry will make me a strong candidate for this opportunity. If given the opportunity, I would be pleased to further discuss my qualifications and contributions to my previous organizations.

I am also happy to provide references at your request. Thank you for considering my application.

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