DAVE ALLGOOD
SUMMARY
Talented and dedicated professional with the ability to motivate, inspire,
train and lead teams to success. Strong administrative, operations and management experience in high volume, fast-paced facilities with proven success producing low costs, less turnover and more profit. Restaurant General Manager/Director with multi-year career at successful 4-star rated establishments. Skilled provider of expanded attendance figures and increased diner satisfaction. Brings deep knowledge of various cuisine and keen business acumen.
EXPERIENCE
General Manager, 02/2023 - Current
Georgia James Steak
CONTACT
Address: Houston, TX 77019
Phone: 215-***-****
Email: adyek2@r.postjobfree.com
• Trained employees on duties, policies and procedures. SKILLS
• Recruited, interviewed and hired qualified staff for open positions.
• Created schedules and monitored payroll to remain within budget.
• Supervised employees through planning, assignments and direction. Recruited, trained and empowered employees to achieve key performance indicators.
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Tracked monthly sales to generate reports for business development planning.
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• Administered employee discipline through verbal and written warnings. Managed inventory levels and conducted corrective action planning to minimize long-term costs.
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Guided management and supervisory staff to promote smooth operations.
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Conducted employee evaluations to provide adequate feedback and recognize quality performance.
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Built and maintained loyal, long-term customer relationships through effective account management.
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Delivered exceptional client experiences through hands-on leadership of associates and managers.
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• Designed sales and service strategies to improve revenue and retention. Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
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Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
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Directed or coordinated financial or budget activities to fund operations and maximize investments.
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• Staff Leadership
Labor and Overhead Cost
Estimation
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• Money Handling
• Training and Onboarding
• Menu Pricing and Writing
• Performance Improvement
• Building Maintenance
• Health Code Compliance
• Relationship Building
• Anticipating Problems
• Service Delivery Management
• Problem Solving
• Documentation and Recordkeeping
• Problem-Solving
• Delegating Assignments and Tasks
• Employee Performance Evaluations
• Staffing and Sales Reporting
• Quality Assurance
• Profit Optimization
• Back of House Management
• Recruitment and Hiring
• Supply Ordering and Management
Director of Food and Beverage, 07/2021 - 01/2023
Hotel West & Main, Tapestry Collection
Operating Partner/GM, 05/2018 - 08/2021
Sullivan's Steakhouse
General Manager, 02/2016 - 05/2018
Harvest Seasonal Grill and Wine Bar
General Manager, 04/2014 - 12/2016
Sabrina's Café
• Salary plus Bonus
Managed an average 95 staff members for 3 F&B outlets within the hotel property
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• Opening leadership team for new property
• Responsible for P&L standards, payroll, hiring, training Achieve marketing, sales, profitability, and quality service goals for the property by executing strategies, providing quality service to the guests and employing leadership and managerial skills effectively
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• Accountability and standards for leadership team within all F&B outlets Managed food service sales, costs and budget administration to keep operations in line with financial targets.
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Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
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Completed thorough opening, closing and shift change functions to maintain operational standards each day.
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Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
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Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
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• Acting Regional Director for 1 Year
• Managed an average 70 staff members
• Average 90-100k weekly sales
• Full Financial responsibility
• Responsible for P&L standards, payroll, hiring, training
• Responsible for maintaining Food cost, labor cost, and Ops budget
• New POS changeover
• New back-office coordination
• Training store for the region
• Salary plus Bonus
• Managed an average 70 staff members
• Average 75-85k weekly sales
• Responsible for P&L standards, payroll, hiring, training
• Responsible for maintaining labor cost, and Ops budget
• Took store from -250k to profitable store
• Developed catering standards and marketing
• Training store for new Managers and Chefs
• Inventory Management
• Investigating Complaints
• Front of House Management
• Scheduling Staff
• Monitoring Food Preparation
• Managing Deliveries
• Menu Development
• Customer Retention
• Microsoft Office
• Sales and Marketing
• Time Management
• Liquor Law Compliance
• Coaching and Mentoring
• Catering Services
• Event Coordination
• Calm and Pleasant Demeanor
• Reliable and Responsible
• Critical Thinking
• Work Planning and Prioritizing
• Collaboration and Teamwork
• Conflict Resolution
• Budget Administration
Managing Reservations and Large
Parties
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• Written and Verbal Communication
• POS Terminal Operation
• Inventory Management Software
• Payroll Administration
• Team Leadership
General Manager, 11/2010 - 04/2014
McKenzie Brew House
EDUCATION AND TRAINING
Bachelor of Science, Education, 04/2005
Temple University - Philadelphia, PA
ADDITIONAL INFORMATION
CERTIFICATIONS
• Salary plus Bonus
• Managed an average 70 staff members
• Average 50-60k sales a week
• Responsible for P&L standards, payroll, hiring, training
• Responsible for schedules
• Responsible for maintaining labor cost, and Ops budget
• Salary plus Bonus
• Managed an average 55 staff members
• Average 65-70k sales a week
• Payroll
• Responsible for P&L standards
• Responsible for hiring, training
• Implemented new service standards
UNITED STATES MARINE CORP, Parris Island, SC, 1988 – 1992 Stationed at Camp Lejeune, NC MOS 3534 – Motor Transport First Battalion, Second Marines, Second transportation battalion
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• Operational Excellence Award Winner
• 2018 Wine Spectator Award
• ServSafe
• RAMP Owner/Seller Training - 2023