Customer Service Product Development
Resume:
M
Jeannette
Mullins
**********@*****.**
m
Berry, KY 41003
SUMMARY
Hardworking and reliable Gas Technician with strong ability in the field. Offering hard work and reliability. Highly organized, proactive and punctual with team-oriented mentality. SKILLS
Refrigeration understanding
Soldering skills
HVAC expertise
Managing schedules
Troubleshooting faults
Sealed system components
Documenting changes
PPE use
Basic math
People skills
EXPERIENCE
Natural Gas Technician
Lexington, KY
USIC Locating Services/ Feb 2017 to Current
Tested appliance parts with hand instruments.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals. Contacted service technicians when gas pumps malfunctioned and labeled non-functioning pumps to prevent customer use.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Logo Designer
Nicholasville, KY
Fine Designs / Sep 2014 to Jan 2017
Developed, designed, laid out and produced variety of technical illustrations for brochures, banners and signs.
Generated digital image files for use in digital and traditional printing. Used [Software] to create images and layouts.
Worked with customers to present mockups and collect information for adjustments. Submitted design ideas to plan projects with customers and managers. Produced projects for advertising and informational purposes. Utilized knowledge of production to create high quality images. Consulted with clients to define design requirements and manage product development projects.
Maintained company websites updating with new products and corporate announcements as necessary.
Prepared rough sketches of product concepts, discussed with clients and made necessary changes.
Maintained company archive of collateral, previous project images or photos. Royal Manor
Nicholasville, KY
Nursing Home/ Oct 2011 to Jul 2014
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate. Managed and maintained patient rooms, shared-living areas and nursing stations. Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Used mobility devices to transport patients.
Documented activities and recorded information in EMR system. Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Distributed drinking water and nourishment to residents. Helped residents walk with or without self-help devices. Daycare Teacher
Nicholasville, KY
A Child's Place/ Mar 2008 to Jun 2011
Communicated with children's parents and guardians about daily activities, behaviors and problems.
Supervised circle time, free play, outside play and learning and developmental activities.
Taught children foundational skills in colors, shapes and letters. Organized and led activities to promote physical, mental and social development. Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Monitored children's play activities to identify additional learning opportunities or behavioral issues.
Sparked creativity and imagination by helping children discover new things each day. Read aloud and played alphabet games to encourage early literacy. Supported children's emotional and social development by adapting communication tactics for differing client needs.
Developed and enforced positive strategies to encourage good behavior. Observed behavioral issues to alert parents or guardians. Escorted children on outings and trips to promote enrichment and maintain safety. Read stories to children and taught painting, drawing and crafts. Maintained daily records of individual activities, behaviors, meals and naps. Built and strengthened positive relationships with students, parents and teaching staff. Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness.
EDUCATION AND TRAINING
Associate Degree in Nursing: Nursing
Maysville Community And Technical College
Maysville, KY
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