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Accounts Payable Customer Service

Location:
Lexington, SC, 29072
Salary:
18/hour
Posted:
July 19, 2023

Contact this candidate

Resume:

Rose Catledge

Accounting Clerk/Analysts/Audits/Administrative/Customer Service

Lexington, SC 29072

adyehh@r.postjobfree.com

+1-803-***-****

Obtaining a position using my abilities and learning skills knowledgeable in customer services, accounting, auditing, billing and applying those abilities to utilize and add value to a position, to accomplish company goals, and provide professional growth for a long term profession and ability to succeed at the position for further growth and knowledge. Authorized to work in the US for any employer

Work Experience

Accounts Payable Clerk

Bentley Pontoons - Lexington, SC

June 2021 to Present

• Daily Management of incoming and outgoing mail for company

• Responsible for management of AP phone calls (internal and external)

• Manage incoming mail and emails from vendors: invoices, inquiries, requests, statements, etc.

• Perform Invoice and PO matching for all invoices requiring POs (3 way match for suppliers)

• Assign G/L coding for all non-PO invoices according to G/L coding charts

• Sort and distribute invoices for internal approvals based on type of invoice/buyer

• Enter/receive invoices into EPICOR accounting system according to invoice type

• Communicate and work with vendors to resolve invoice issues and payment issues (phone calls, emails)

• Process check runs (initiate wire transfers, ACH and issue checks)

• Manage lien waivers process for domestic installers

• Record payments in the accounting system (checks, wires, ACH drafts)

• Manage Vendor setup and maintenance (W-9s and COI updates; and issuing 1099s at year end)

• Manage Petty Cash disbursements and replenishment processes

• Manage company credit card(s) payments and receipts

• Reconcile vendor statements for each month end

• Weekly Filing of open AP and paid AP

• Responsible for coding and entry of freight invoices

• Work with Supervisor to reconcile RNI report monthly DMV Title Clerk

Carolina Title Service - Columbia, SC

March 2020 to June 2021

Processing title transactions involving transfer of owner/state received from lenders and dealers and lien adds. As a Title Clerk I was accountable for working in a team environment to ensure professional and efficient customer service. Along with ensuring documents were sent to the DMV with nothing missing from any of the titles being processed.

Customer service as far as helping while answering the phone and getting updates on documents being completed and completion being sent abs confirmed abs tracked. Efficiency but accurate to ensure your work was completed to at least 140 transactions or more a day including the time at DMV & drop offs abs pick ups.

• Accurately records incoming titles and documents daily according to established procedures

• Reviews all documents received to ensure that they are acceptable according to applicable state and DMV requirements and that all forms are accurately completed, signed, and notarized

• Prepares necessary documents required for titling or registration processes including signatures under POA

• Troubleshoots problems and determine correct resolution to specific titles, odometer discrepancies and power of attorney, and performs title history checks as required

• Professionally and courteously interacts with state/county offices, tag agents, lenders, dealers, and owners to provide information in response to inquiries pertaining to the title transactions

• Responds to customer requests, concerns and problems and ensures an immediate response and follow-through until issue is resolved, seeking assistance management as required; documents requests and resolutions in the Activity History section of DDI’s software program

• Records all transaction details, including customer requests and resolution

• Responds to email inquiries from both internal and external customers in a timely and professional manner

• Ships packages to multiple locations, both domestic and international

• Maintains an organized workspace/area that is conducive to the overall success of the department

• May be required to work overtime as the business needs arise

• Performs other duties as assigned

Administrative/Services Coordinator/Accounting clerk Palmetto State Glass Inc - Columbia, SC

November 2019 to June 2021

• Answer phones for 3 locations

• Administration for the owner and controller such as; picking up inventory for warehouse employees, picking up payment from customers, making deposit into the company bank account, filling all A/P and Customer/Job site projects, safety meetings weekly and development of course for each Monday, send out safety minutes monthly

• copying/ making employee handbooks & binding then

• Keeping up with inventory on all construction/tech shirts, hard hats

• Excellent customer service & making sure the customer is happy and service manager gets in touch with customer

• Excellent QuickBooks and Excel skills.

• Job Cost reporting weekly

• making sure the CEO has all reports weekly and timely

• Multi-task in a fast-paced environment efficiently

• high-level accounting with multiple companies.

• work closely with service department management and making sure all quotes, proposals, and documents are filled in the correct file and loaded into the customer file in Quickbooks

• Reconcile credit card statements with receipts weekly

• Timesheets are accurate and assigned to the correct job for hours work daily (job cost purposes along with billing)

• Communication with all upper management & following up daily

• Run reports for the service department.

• Ensuring to attend all management, safety, & service meetings

• Make sure mail went out: all bills / contracts are sent out daily, timely,& and correctly (address)

• Call for outstanding payments weekly to ensure all customers have paid

• Ensure all proposals are signed prior to work

• Once work on job site is complete and signed; following up to ensure customer is happy

• Ensuring all safety certification are up to date and renewed yearly and filled / scanned and put in the employees folder

• Weekly safety refresher for technicians and west house worker meeting OSHA requirements to better the customer, employees, & the company in a whole

• All administrative work for the shops for all three locations and continuing to provide helpful organization in the office and wear house for each location as well as new employees safety training, orientation training done by the management for the field employees & keeping organization flow to ensure management is covered and the employees understand and know the safety, how to, and keep everyone safe

Accounting Clerk II

US Foods - Lexington, SC

May 2019 to November 2019

Contract position

• Payroll for over 1000+ employees weekly.

• Reconciled fund from each Southeast location Chief Store daily; depositing checks through remote deposit online through the bank website & reconciled 10 Chief Stores funds to ensure accurate daily

• Transfer from ADP Kronos to ADP workforce with biometric capability Human Resources, Accounts Payable, & Payroll

HEALTH CHOICE MANAGEMENT SERVICES DBA BRIAN CENTER - Irmo, SC June 2018 to May 2019

• On-boarding new employees from application process to first day of work

• Maintaining appropriate employee paperwork and files

• Coordinating employment cycle changes

• Payroll functions as well as making sure timesheets were current up to date and reviewed thoroughly and accurately

• Accounts Payable for all venders for residents as well as regular venders making sure PO's matched invoices and keyed and paid in a timely matter

• As well as accounts receivable and contacting Medicare and Medicaid in order to ensure funds were going to be received as well as resident's rep payee to ensure they were paying what our invoices were sent out monthly

Accounts Payable Coordinator/Payroll Specialist

Growing Home Southeast- NON PROFIT ORGANIZATION - Cayce, SC June 2016 to June 2018

Managing/Budgeting Client funds/ Record Keeping •

ACCOUNT PAYABLES/ACCOUNTS RECEIVABLE/CLIENT BUDGETING/ PAYROLL SPECIALIST

• Receive, verify, and enter all invoices & check requests into accounting system daily

• Charge expenses to correct accounts by analyzing invoice/expense and recording entries

• Prepare and process accounts payable checks on the 16th & 31st of each month

• Maintain records by filing all documentation and invoices along with copies of checks. Account Receivables

• Create rental invoices each monthly rent for both Rep Payee Clients each month and Clients

• Send copy of Invoices to the property manager

• Collect rent, make copies of payments (checks, cash, money orders) and give payments to Admin/ Office Coordinator to deposit

• Run a profit and loss reports for each client receiving SSI (Social Security Funds) as well as assist with Audits

• Managed Social Security funds for mentally disabled clients along with budgets goal to achieve to ensure they do not go over there limit and the funds are being used according to DDSN regulations and procedures

• Cut Client Personal checks twice a month base on their budget that was set up and signed

• Keeping high confidential client files safe, up to date with all current documents (annual budgets signed along with any SSI changes due to January 1st there is an increase or decrease

• Reconcile Credit Card Statements

• Update the Grant spreadsheet provided to us by the association or agency funding and update the mileage, cellphone expense, make sure that the pay on the registers match the spreadsheet for each individual. Pull 401K and Safe Harbor (401k match) to update information needed for the invoice as well along with being sure any new hires/ anyone new or changed insurance for that month being invoices. SFP Invoice-Grant Billing/Invoicing At the end of each month after payroll is posted and attaching supporting documentation for Grant Invoice

• Insurance Invoices for employees/ Health, Dental, Vision, Life, STD, & LTD-allocating invoice for Employer and employee to allocate

• Processing Payroll bi-weekly; ensuring all timesheets are correct, approved, and all accruals are available and correctly imported

• Ensure all venders accounts are current and address, names, and W9's are entered and received for those who need a W9

• Ensure all Customer/ Tenant / Client accounts were up to date Accounting Clerk II

City of Columbia- TEMPORARY - Columbia, SC

March 2016 to June 2016

Key-in invoices/check requests in a timely manner

● Respond to vendor/department inquiries within established timeframe

● Make copies of invoices for certain account classifications for the accounting department

● Corrects account errors and maintains records and notes on each

● Processes retirement forms for enrollment, address change, beneficiary change, return of contributions and death benefits

● Review vendor statements for any abnormal items within established timeframe Accounts Payable Coordinator/Payroll Specialist - CONTRACT JOB AVANtech Incorporated - Columbia, SC

January 2016 to March 2016

Prepare garnishment checks per reports from payroll.

• Answer all vendor inquiries.

• Maintain all accounts payable reports, spreadsheets and corporate accounts payable files.

• Prepare analysis of accounts, as required.

• Review and verify employee time sheets, expense reports and other pertinent information.

• Formulate accounting practices for accounts payable, and bi-weekly payroll.

• Recommend and implement new approaches to effect continual improvement.

• Oversee the process and data flow between accounting systems and sub-systems or Excel files.

• Maintain supply inventory and manage distribution of office supplies.

• Ship and track mail/packages; domestic and international.

• Schedule, prepare agendas and coordinate meetings, appointments and travel arrangements.

• Participation in operational meetings.

• Perform filing, copying and scanning.

• Assist management and other personnel as necessary. Accounting Manager

Vision Property Management - Columbia, SC

July 2010 to January 2016

• Sat in on hiring employees and firing employees for my department

• Overseeing team; making sure all payables are entered correctly into the accounting software program

• Made sure all operational invoices were paid every month

• Monitored all cash flow coming in each 80 bank accounts to ensure the funds were correct and there are plenty of funds to cover what is needed to be paid out of each account

• Paid all outside vender's invoices for maintenance work done the 3,000 properties we own throughout the United States.

• All invoices that came through the accounting department; I go through all of them property tax bills, eviction invoices, checks for deeds to be transferred, utility bills, refunds/reimbursements of any kind to approve before cutting checks for them.

• Making sure funds are available to cover the expense being paid for the invoices

• Sending incoming and outgoing wires for investor's funds, purchases, and invoices to be paid.

• Reviewing refunds checks and making sure the refunds are going towards the property and making sure it is hitting the correct expense account.

Financial Reporting •

• Full financial statement preparation including, but not limited to, balance sheet, income statement, cash flow, and retained earnings.

• Reconciliation of all general ledger accounts that were my responsibilities

• Making sure fees, income, and expense where all entered and up to date in QuickBooks or Microsoft Dynamic GP for the investors reports to be correct.

• Communicate with investors on their funds and send them their month end income and explain their financial reports to them

• Updating all reports with new information or new property information daily

• Managing 3 different companies that were outside of the company; making sure funds were available, checks and bills were paid correctly, and invoices/payments were entered correctly and sent before the due date to ensure payment was paid on time.

• Opened all LLC's (limited liability company) the company and got them registered in different states business was taken place

Assistant Office Manager/Receptionist

Palmetto Athletic Center- job during the time attending High School - Lexington, SC May 2005 to July 2009

May 2005- July 2009- During High School Until Graduated in 2009:

• Oversaw front-office operations and provided quality customer service using proficient communication skills

• Updated daily data on each customer

• Counted and prepared morning and nightly deposits

• Account receivable: took customers payments for services we provided

• Sent out notices for the customers letting them know if they needed to renew or either they were past due.

SOFTWARE EXPERIENCE

• Excel, Word, PowerPoint, & Outlook

• ADP (Payroll, HR, and profile for employee update

• SCIES/ SAP

• Microsoft Dynamics GP (Accounting software that we use since the company grew so rapidly, we needed something bigger)

• Quickbooks (Accounting software used before Microsoft Dynamic GP)

• IFAS/Sun Guard (City of Columbia Reporting/ Accounting software)

• Swipe clock (timekeeping software to be able to upload report into Microsoft product)

• Platinum Pay & Exec pay (payroll, timesheet upload to payroll system)

• Paycor (payroll /HR/ Reporting software)

• Payroll (Workday & Kronos)

Education

Associate in Accounting

Midlands Technical College - Columbia, SC

August 2010 to June 2012

Associate's degree in Accounting

Midlands Technical College - Columbia, SC

August 2010 to June 2012

High school diploma or GED in Business

Lexington High School - Lexington, SC

August 2006 to June 2009

Bachelor's degree

Skills

• Quickbooks (10+ years), Excel (10+ years), Microsoft Dimamic (3 years), ADP (3 years), SunGuard

(4 years), Peachtree Accounting (2 years), Oracle (5 years), Powerpoint (6 years), Accounts Payable

(10+ years), Account Reconciliation (10+ years), Financial Analysis (7 years), Accounting Software, Payroll, Microsoft Word, Outlook, Data Entry, Office Experience, SAP, Billing, Filing, MS Office, Access

(6 years), Bookkeeping, Leadership Experience, GAAP, Microsoft Powerpoint, Accounts Receivable, Microsoft Office, Accounting Software, Administrative Experience (9 years), Microsoft Outlook, Time Management, QuickBooks (10+ years), English, Construction Experience Accounting Skills: Bookkeeping (10+ years)

• Proficient July 2019 Measures a candidate's ability to calculate and determine the accuracy of financial data. Full results: https://share.indeedassessments.com/ share_to_profile/0993fb2f77da4d3bee8def87ec3c3dcbeed53dc074545cb7 Working with MS Word Documents (Basic) (10+ years)

• Proficient July 2019 Basic Word techniques, including the use of tools to format or edit text. Full results: https://share.indeedassessments.com/ share_to_profile/8639ba88624d0e7c69b1d691a9754cedeed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. (10+ years)

• Receptionist

• Scheduling

• Billing

• Clerical

• Microsoft Word

• Organizational Skills

• Quickbooks

• Data Entry

• Powerpoint

• Microsoft Office

• Time Management

• Excel

• Filing

• Accounting Software

• Computer Literacy

• Administrative Experience

• General Ledger Accounting

• Clerical Experience

• Payroll

• MS Office

• SAP

• Analytical skills

• Accounts Receivable

• 10 Key Calculator

• Word Processing

• Management Experience

• Leadership Experience

• Personal Assistant Experience

• Office Experience

• Construction Experience

• Balance Sheet Reconciliation

• Budgeting

• Front Desk

• EMR Systems

• Basic Math

• English

• Training & Development

• Employee Orientation

• Medical Office Experience

• Cleaning Experience

• Typing

• Construction Estimating

• Office Manager Experience

• Hotel Experience

• Microsoft Excel

• Eaglesoft

• General Ledger Reconciliation

• Case Management

• Account Reconciliation

• Business Management

• ERP Systems

• Microsoft Dynamics GP

• Auditing

• EDI

• Financial Report Writing

• Business Analysis

• Tax Experience

• Sage

• Workday

• Financial Services

• Visual Basic

• Managed Care

• Microsoft SQL Server

• Experience with Children

• Quality Management

• SQL

• WebSphere

• Management reporting

• SAP ERP

• Accounts Payable

• Fair Housing regulations

• Property management

• Customer service

• Sanitation

• Medical billing

• Negotiation

• Yardi

• Medical receptionist

• Records management

• SOX

• Pricing

• User Interface (UI)

• Financial Statement Preparation

• Google Suite

• Management

• Documentation review

• Microsoft Powerpoint

• Computer operation

• Construction

• Warehouse experience

• Shipping & receiving

• XML

• Forecasting

• Analysis skills

• Quality assurance

• Warehouse experience

• Warehouse distribution

• Lean Six Sigma

• Risk management

• MySQL

• Security

• Computer Networking

• Agile

• Renovation

• Section 8

• GAAP

• Compliance management

• Pivot tables

• Adobe Acrobat

• Cost accounting

• Title processing

Certifications and Licenses

Public Notary

August 2012 to Present

Public Notary for Lexington County- South Carolina Six Sigma Certification

Assessments

Accounting Skills: Bookkeeping — Proficient

July 2019

Measures a candidate's ability to calculate and determine the accuracy of financial data. Full results: Proficient

Working with MS Word Documents (Basic) — Proficient July 2019

Basic Word techniques, including the use of tools to format or edit text. Full results: Proficient

Scheduling Skills — Highly Proficient

July 2019

Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.

Full results: Highly Proficient

Verbal Communication — Proficient

February 2020

Speaking clearly, correctly, and concisely

Full results: Proficient

Front Desk Manager (Hotel) — Highly Proficient

March 2020

Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Highly Proficient

Human Resources Skills: Compensation and Benefits — Proficient April 2020

Knowledge of compensation and benefits programs.

Full results: Proficient

Spreadsheets with Microsoft Excel — Proficient

April 2020

Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.

Full results: Proficient

Work Style: Conscientiousness — Proficient

January 2020

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Proficient

Spreadsheets with Microsoft Excel — Proficient

April 2020

Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.

Full results: Proficient

Data Entry: Accuracy — Proficient

September 2020

Entering data quickly and accurately

Full results: Proficient

Accounting Skills: Bookkeeping — Proficient

October 2020

Calculating and determining the accuracy of financial data Full results: Proficient

General Manager (Hospitality) — Proficient

February 2020

Performing business math, reading and interpreting P&L statements, and solving group scheduling problems.

Full results: Proficient

Sales Skills — Proficient

April 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Proficient

Data entry: Accuracy — Proficient

September 2020

Entering data quickly and accurately

Full results: Proficient

Basic maintenance and repair — Familiar

June 2020

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities

Full results: Familiar

Delivery driver — Highly Proficient

November 2020

Interpreting instructions, reading maps, and solving problems. Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate