Customer Service Human Resources
Resume:
Catherina Thenmozhi Raja Arulmozhi
**** ****** **, ******, ** 76227
*********.***@*****.***
OBJECTIVE:
Highly motivated, result driven professional with multi-tasking and problem-solving ability who works quickly and accurately under tight deadlines.
EDUCATION:
● Master of Business Administration (MBA) from Missouri State University, Springfield, Missouri, United States (Major: Logistics & Computer Information Systems) - Graduated Dec 2011
● Bachelors of Studies in Fashion Apparel Management from National Institute of Fashion Technology (NIFT), Allagappa University, India (Major: Management, Merchandising and Marketing) - Graduated 2008
PROFESSIONAL EXPERIENCES:
Human Resources Intern, Cogent Integrated Business Solutions Inc., Oct 2022 to Jan 2023
• Conducted end to end operations within the team from posting jobs to selecting candidates
• Sourced and selected candidates for multiple domains
• Supported the HR team with resume screening, databasing, scheduling interviews and shortlisting both current and potential candidates for future roles. Quality Analyst, AS International, Tirupur, Tamilnadu, India, Dec 2013 to Sep 2015
● Co-ordinated with clients on requirements, guidelines and delivery.
● Ensured that the final documents are clear to the client and technically perfect.
● Updated quality standards in a timely manner for effective documentation as per distinct standards.
● Planned and coordinated project activities to ensure that goals are met.
● Conducted periodical training programs on Document Review Process.
● Recorded and maintained monthly invoices for both client and supplier.
● Helped with hiring process, sourcing, onboarding and training. Buyer, Purchasing Department, Gear for Sports, Kansas, United States. July 2012 – Jan 2013
● Handled 20 vendors in 5 different countries in Asia pacific and South America.
● Collaborated with Planners to keep up timely inventory flow of products.
● Well versed in ERP Software and export/Import tool to record Products Demand, Inventory, and Supply
● Experienced in Working in Oracle and Arigo software
● Prepared/Communicated monthly factory projections to senior management regarding the future needs and discuss concerns
● Presented the weekly purchases to the Chief Financial officer for approval.
● Coordinated with various departments (Brand, Sourcing and Customer service) to ensure smooth delivery.
Student Manager, COMPASS GROUP, Springfield, Missouri, United States Feb 2012 – June 2012
● Managed and supervised teams of more than ten members.
● Managed Cash Transactions and audited the cash inflows. Logistics Intern, COMPASS GROUP, Springfield, Missouri, United States August 2011- Dec 2011
● Recorded weekly inventory using a built-in inventory list in the Sysco iTrade website.
● Accounted for Invoices on weekly basis for purchases above $35000 to various suppliers.
● Designed multiple marketing plans for the upcoming new Pulse on Dining.
● Minimized the variable costs in the dining center by implementing the project “Product cost controlling measures”.
● Used Restaurant Management System (RMS) software for data entry for payroll of the staff in the dining center.
● Maintained records of all Accounts Payable documents, Variance reports, Inventory reports and Invoices.
TECHNICAL SKILLS:
● Tools: Microsoft VIZIO, Microsoft Project, Balsimiq
● JIRA, Use case, UML diagram, Wireframes, Test case
● Good understanding of SQL queries
● ERP & MRP Software– Used to Forecast, Analyze Demand, Supply and inventory.
● Microsoft office tools - Word, Excel, PowerPoint, Access, Outlook and Publisher
● Other Software - Adobe Flash, Web Press, Restaurant Management Software and iTrade
● Web Designing tools - Adobe Photoshop, Corel draw, Dreamweaver, HTML and Computer Aided Design
PROFESSIONAL SKILLS:
● Prepared/Communicated monthly factory projections to senior management.
● Collaborated with Planners and prepared Purchase orders.
● Communicated, negotiated and with many vendors across different countries
● Accounted for Invoices on a weekly basis for purchases from various suppliers.
● Learned and designed multiple marketing plans on a project with Compass group.
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