CAREER OBJECTIVE
Detail-oriented professional with experience in office
management and administrative support. Proven track record of streamlining office operations, increasing productivity and reducing costs. Expert in scheduling, data entry and filing.
adyedn@r.postjobfree.com
Port Allen, LA 70767
EXPERIENCE
Sales Support Specialist
FEB 2023 - PRESENT Robert Half, Baton Rouge, Louisiana Office Administrator
AUG 2016 - JUN 2022 Star Service, Baton Rouge, La Filing
Administrative Support
• Provide administrative sales support for 5 inside sales reps
• Providing data and guidance to sales team
• Answering inbound calls
• Contact client, vendor, sales rep or management depending on exception item for resolution
• Arrange meetings with clients
• Booking and arranging events for supervisor and dept
• Maintain Office Supplies
• Create quote folders
• Data entry
Managed filing system of all contracts and spot jobs ensuring all documents, correspondence, weekly routine technician service reports, and all other contractual documents
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Created a system to allow retrieval of records/contracts/customer information by date, jobsite, billings, service reports, and projects
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• Developed an effective document storage and filing system and digitizing hard copies of documents
• Create and update files as needed
• Ensured compliance with all record protection
• Scanning, faxing, and copying documents or service tickets for office personal or customer ANNA THIBODEAUX
O F F I C E A D M I N I S T R A T O R
Payables
• Answering phones, transferring customer to appropriate dispatch (plants, schools) or Commercial Contracts
• Screening phone calls for office personal
• Tend to visitors, vendors, and delivery services
• Receive, distribute, and sort mail
• Assist controller and billing department
• Worked with functional teams to support variety of administrative tasks.
• Developed and implemented office procedures to improve efficiency and accuracy of administrative tasks.
• Monitor office inventory and ordered supplies when needed
• Accurately entered data into accounting software to ensure accuracy of financial records. Verified invoices for proper receiving approval, purchasing authority and appropriate supporting documentation.
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• Served as primary contact regarding accounts payable and petty cash handling procedures.
• Ensured that all vendor invoices were properly coded before being approved for payment. Provided customer service support by answering questions about outstanding payments or account balances via phone or email.
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• Managed key relationships with both internal and external parties. Analyzed data from various sources such as general ledger entries, journal entries., in order to identify trends or irregularities in the accounts payable process.
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Performed research on suppliers' billing errors or discrepancies in order to resolve issues quickly and efficiently.
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• Reconciled vendor statements and researched any discrepancies in a timely manner.
• Resolved disputes between vendors and customers concerning billing amounts or payment terms.
• Developed efficient filing systems for invoices and other documents related to accounts payable functions. Maintained strong relationships with vendors by promptly responding to inquiries regarding payment status.
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• Ensured that invoice submissions were in compliance with company requirements.
• Processed employee expense reimbursements according to company policy guidelines. SKILLS
Strong Communication and
Interpersonal Skills
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Computer Proficiency and Microsoft
Office
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• Complaint Resolution
• Customer Order Management
• Accounting Support
• File and Database Management
• Account Reconciliation
• Accounting Techniques
• File Management
• GL and Journal Entries
• Data Inputting
• Recordkeeping Skills
• Data Processing
• Attention to Detail
• Microsoft Office
• Statement Reviewing
• Departmental Collaboration
• Reconciling Charges
• Collections
REFERENCES
Tommie Robin — Star
Controller
adyedn@r.postjobfree.com
• Supervisor