Customer Service Quality Control

TRACIE

HOLLIFIELD

T

H

Burnsville, NC *****,

1-828-***-****

adyedi@r.postjobfree.com

EXPERIENCE

Cashier July 2022 - Current

City Stop asheville, nc

• Maintained clean, organized, and well-stocked checkout areas with regular attention to displays.

• Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies.

• Resolved guest issues by working with customer service leaders and area managers to meet individual needs. Cashier May 2021 - July 2022

Bojangles, Asheville, NC

• Kept clean, organized and well-stocked checkout areas.

• Engaged customers in pleasant conversation while completing cash register transactions.

• Balanced cash drawer at beginning and end of each shift.

• Trained new retail team members in customer service and company policies. cna, Home Instead Asheville, NC September 2019 - March 2020

• Assessed the client's progress toward annual and quarterly objectives

• Arranged transportation for patients and accompanied them to doctor's appointments or errands

• Assisted patients in taking care of themselves by teaching them how to use canes or walkers properly and safely

• Was in charge of daily activities and offered assistance when necessary

• Planned, prepared, and served meals and snacks that adhered to strict dietary guidelines. Blow Mold Operator April 2019 - October 2019

Milkco Inc Asheville, NC

• Kept my work areas tidy and clean

• Was in charge of keeping an eye on the machine and diagnosing any issues that arose

• Resolved problems during startup and production while following the blow process's operations sequence

• Had an excellent attendance record and was always on time for work Used quality control skills by inspecting cured products for defects, assigning grades, and removing unacceptable items.

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Machine Operator August 2017 - January 2019

emerson automation solutions Black Mountain, NC

Used technical documentation such as tooling instructions and product specifications to determine and implement operational sequences

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• Read and interpreted blueprints and operation sheets for work to be done

• Assisted machine operators with finished pieces

• Was in charge of maintaining product standards and quality-control programs

• Oversaw and coordinated the assembly of couplers and rolling assembly crews. EDUCATION

Diploma - High School May 2007

Norwood High School, Norwood, nc

Certification - Billing and Coding January 2010

Bryan Collage, Springfiled, mo

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