Customer Service, Data Entry, clerk
Resume:
Christina Walraven (Brock)
Fayetteville, AR *****
****************@*****.***
Looking for somewhere to get my foot in the door to my future career hopefully with something in IT or closely related, I really enjoy working with computers, the ins and outs.
• Computer literacy and familiarity with various computer programs such as Accellos, High jump, Java,
• Microsoft Office programs /365: Outlook, Excel,Word, Spreadsheet, Powerpoint
• Ability to work to time constraints
• Critical thinking and problem solving
• I've taken time off from working on more than one occasion, one being I was enrolled in full time college at Strayer University trying to complete my Bachelors in Assurance and Cybersecurity, and before that I was with Purdue Global, and ASU Newport I am very flexible, and even more spontaneous. I love working with and around new people and under pressure . I don't let challenges detour my path, therefore I strive to succeed . Willing to relocate to: Fayetteville, AR - Springdale, AR - Authorized to work in the US for any employer
Work Experience
Shipping and Receiving Clerk
Frez-n-stor - Fayetteville, AR
June 2022 to Present
• Checks in all trucks/loads coming in and out .
• Makes sure to track inventory, keeping accurate records
• printing shipping labels and postage, inspecting goods received for damage,
• distributing products to otherdepartments.
• develop mailing labels and shipping documents
• Ensure that all orders have been filled correctly.
• Confirming product daily, to get accurate warehouse inventory across to all customers Brand Ambassador
Big Orange Productions Inc. - Pawtucket, RI
January 2018 to Present
• Build awareness of a brand.
• Develop and maintain a close relationship with customers
• Use promotional strategies that strengthen the customer service relationship.
• Represent the company at specific events, where you may perform product demonstrations or give away sample products.
• Providing feedback and insight on new products/services Subway Sandwich Artist
Subway - Jonesboro, AR
November 2021 to April 2022
greets and serves guests, prepares product, maintains food safety and sanitation standards, and handles or processes light paperwork. exhibits a cheerful and helpful manner while greeting guests and preparing their orders.
Lead Wireless Online Sales Manager
New Wave Wireless - Conway, AR
January 2019 to October 2020
• Was a leading Internet sales rep. Manager for a company called New Wave Wireless .
• Training the new sales reps, as well as responsible for motivating and advising my reps to help improve performance,
• Hire and train new reps .
• Help team to achieve objectives through effective planning, set goals, and analyze data based on past performance.
• Promote and sell At&t/ DirecTV Internet, service, and phones mostly through digital marketing, and some face to face .
Housekeeper/ front desk
La Quinta Inns & Suites - El Dorado, AR
October 2018 to April 2019
• Depending on the position, you might be expected to clean multiple rooms and spaces in a set amount of time.
• persevere day after day, performing each duty to the best of your ability.
• As a housekeeper, you’ll be wearing many hats—you might be polishing the floors one moment and changing bedding the next. Whatever the task, you’ll have to go the extra mile to make sure everything is as clean and tidy as it can possibly be.
Housekeeper
SUPER 8 MOTELS - Hope, AR
July 2018 to January 2019
• clean customers room and prepare for new guest .
• Vacuum, dust, follow sanitation and company policies
• Make sure all customers areas are clean and neat .
• Changed linens
• Cleaned and maintained bedrooms, restrooms, hallways and offices
• Emptied trash
• Sanitized (area or item rooms bathrooms counters equipment)
• Helped train new hires
Cashier/Cook
M and J's Gas and Grocery - Mabelvale, AR
October 2013 to December 2015
• Provided excellent customer service.
• Cleaned and stock shelves and counted inventory when necessary.
• Prepared and cooked food accurately and restock when needed.
• Followed food preparation guidelines and kept food station clean and organized.
• Operated grill
• Basic kitchen serving duties
• Maintained health and sanitation standards
• Diligently washed and sanitized all equipment and surfaces Assistant Manager/ shift leader
Little Caesars - Little Rock, AR
August 2006 to December 2009
• Works and supervises Colleagues
• ensures workers perform their jobs/responsibilities so the restaurant achieves customer satisfaction and profitability during their shift
• follows proper procedures and policies according to policy, completes all daily paperwork and cash management
• Follows all procedures associated with opening the closing the restaurant . Education
Bachelor of Science in Assurance and Cybersecurity Strayer University-Global Region - Little Rock, AR August 2019 to October 2021
Associate in Information Technology
Purdue University Global - Indianapolis, IN
August 2018 to July 2019
Associate in Computer Science And Business
ASU Newport - Newport, AR
August 2016 to September 2017
Votech certificate in Horticulture
Riverside Vo-Tech - Newport, AR
August 2015 to September 2017
Skills
• I can work proficiently in Microsoft Word,PowerPoint,Excel,and most other Microsoft applications (4 years)
• Computer and Internet skills (5 years)
• Able to communicate effectively with employees, managers, and customers in-person, online, in writing, and on the phone. (4 years)
• Flexible, accepting whatever changes may come my way, even if I don't like it, I'll make the best out of a bad situation. (3 years)
• Food Service (4 years)
• Houskeeping (4 years)
• Guest Service (4 years)
• Front Office (2 years)
• Reception (2 years)
• Customer Service (4 years)
• Data Entry (2 years)
• Powerpoint (10+ years)
• Sales (2 years)
• MS Office (6 years)
• Sales Management (1 year)
• Communication skills (3 years)
• Event Planning (3 years)
• Shipping & receiving (2 years)
• Logistics (1 year)
• Data Analysis (2 years)
• Information Security
• Product Demos (4 years)
• Night Audit (2 years)
Certifications and Licenses
Horticulture votech certificate
Present
Driver's License
Assessments
Administrative assistant/receptionist — Completed
May 2022
Using basic scheduling and organizational skills in an office setting Full results: Completed
Data entry: Attention to detail — Proficient
April 2023
Maintaining data integrity by detecting errors
Full results: Proficient
Cleaner fit — Proficient
July 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Warehouse safety — Completed
June 2022
Using safe practices in a warehouse setting
Full results: Completed
Customer focus & orientation — Proficient
June 2022
Responding to customer situations with sensitivity Full results: Proficient
Attention to detail — Proficient
March 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer service — Proficient
May 2023
Identifying and resolving common customer issues
Full results: Proficient
Warehouse safety — Proficient
March 2023
Using safe practices in a warehouse setting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I started out young and have made some wrong decisions, but I cannot and will not let that affect the outcome of where I'm going. I strive to be someone my kids are proud of, and one day will successful in completing my degree and finding my career. I'm not afraid to work, get my hands dirty, or start from the bottom, I will work hard to prove I'm everything I say I am.
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