Management Specialist Customer Service
Resume:
James L. Parker
adyebj@r.postjobfree.com
Profile Summary: I am a detail-oriented, diligent administrative professional with fifteen years of experience in Development/Fundraising in higher education. Assist Directors and Associate Directors on multiple organizational levels. I manage multiple schedules and maintain communication across teams. I am focused, consistent, punctual and reliable.
Professional Experience:
Taurus Development Group, 1341 H Street, NE
Washington, DC 20002
Development Associate September 2012 – December 2022
Performs a variety of administrative and clerical duties necessary to run the organization efficiently in support of the executive staff.
Serves as an information and communication manager for the office; plan and schedules meetings and appointments; organize and maintain paper and electronic files.
Prioritizes tasks to make sure that multiple deadlines are met.
Duties consist of daily inventories, receiving merchandise.
Performs daily transactional reporting, such as accounting for expenses, petty cash, cash receipts.
Traditional office duties, such as filing, copying, scanning, ordering supplies and overseeing supply deliveries.
University Relations, Central Development, 3141 Samuel Riggs IV Alumni Center,
University of Maryland, College Park, Maryland 20742
Program Management Specialist March 2009 – June 2011
Provided fundraising support to provide students with academic scholarships
Scheduled meetings and assisted with donor events and activities
Provided written reports of monthly contacts, meetings, and events
Updated the status of state and regional budgets and balanced financial records on a monthly basis
Managed procurements, vendor files, and billing for on and off campus events, student activities and stewardships
Provided briefings and bios for prospects and donors for events and activities
University Relations, Campaign for Scholarships, 4116 Samuel Riggs IV Alumni Center,
University of Maryland, College Park, Maryland 20742
Program Management Specialist May 2006 – March 2009
Provided support to the Director of the Campaign for Scholarships and three Associate Directors, performing a variety of routine professional and analytical assignments.
Managed travel arrangements, calendars and schedules for four professional development officers. Manage procurements, vendor files, and billing for scholarship events and activities.
Coordinated and facilitated new projects as assigned by Scholarship unit members such as on and off campus stewardship events and programs.
Prepared and revised manuscripts, mailing lists, mail merges, correspondence, charts, forms, etc.
Scheduled appointments and engagements without prior clearance. Made
arrangements, created agendas and coordinated all details for meetings.
Received and screened telephone calls and visitors.
Demonstrated excellent customer service skills for internal and external customers.
Office of Professional Studies, 4321 Hartwick Road, Suite 208, University of Maryland,
College Park, Maryland 20740
Business Services Specialist December 2001- March 2006
Coordinated parking for Hartwick and Armory department locations.
Managed department billing for postage, telecommunications, copier, film processing etc
Participated in space planning activities, coordinate the renovation or relocation of administrative departments, administrative and research areas.
Office of Professional Studies, 4321 Hartwick Road, Suite 208, University of Maryland,
College Park, Maryland 20740
Program Management Specialist October 1997 - December 2001
Completed PHR Knowledge and Application Training Programs.
Utilized PHR and ARS Systems to appoint new employees, reappoint employees, etc.
Processed payroll journals for traditional and non-traditional employees.
Benefits Administrator for employee health insurance, retirement subsidies and personnel policies and maintained and processed employee timesheets.
Conducted new employee orientation.
Trak Auto Corporation, 3300 75th Avenue,
Landover, Maryland 20785,
Store Manager September 1990 - September 1997
Regent of Washington Hotel, 2350 M Street, NW,
Washington, DC 20037
Assistant Director of Purchasing March 1984 - January 1990
Receiving Clerk.
Food Storeroom Inventory Clerk
Good at math.
Detail-oriented.
Ability to maintain accurate records.
Experience operating heavy machinery.
Ability to lift 50 pounds or more.
Good communication and organizational skills
Education
University of the District of Columbia Washington, DC
Bachelor of Arts Degree, Advertising
Graduated May 1987
Notary Public, District of Columbia
Expires - May 14, 2023 – Renewed July, 1 2023
Computer Skills
Windows XP, Microsoft Office – advanced knowledge of Word & Excel Outlook Express
UCP PowerPoint 2014 - Level 1&2
Professional Training
United Planning Organization Washington, DC
Job Readiness Training -March 2012
The Foundation Center Washington, DC
Development/Fundraising Training - May - September 2008
The Capital Net Washington, DC
Writing Refresher: Critical Thinking & Writing
November 2008
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