KEY COMPETENCIES &
OFFERINGS
Kellogg Executive
Development Program
Performance
Management
Succession Planning
Sales force Optimization
CHUKS
CHARLES
ENWELEM
Head of Sales &
Marketing
adyeb6@r.postjobfree.com
+234 701-***-**** / 706-***-****
26, Babatunde Ladega Street,
Omole Phase 1, Ikeja LAGOS.
EXECUTIVE SUMMARY
Operations ~ Marketing ~ Business Development ~ Turnaround Specialist An accomplished leader & a sales manager with over 20 years’ experience of driving sales and increasing market share in the electronics, technology, telecommunication, Luxury, property and Internet marketing industry. Spearheaded market growth through account management, business development and conducting industry analysis. Provide strategic value to customers, including leveraging trends online to shape solutions and approaches. A coach that uses personalized planning to help individuals and the team to increase sales and exceed expectations. Looking to join an elite sales team that is motivated to make name by providing the highest levels of service and products. WORK EXPERIENCE
Head of Sales & Marketing 2021- Till Date
VDT COMMUNICATIONS,
1, Alfred Rewane Road, Ikoyi, Lagos
Ensure the creation and implementation of a strategy designed to grow the business.
Coordinate the development of key performance goals for functions and direct reports.
Provide direction for management of key functional managers and executives in the business unit.
Ensure the development of tactical programs to pursue targeted goals and objectives.
Ensure overall delivery and quality of the unit's offerings to customers.
Achieved N1,7 billion FYR and over N1,5 billion ARR with the sales team in 2022
Hire and train sales team
Create sales pitch and materials
Work with director of sales on marketing plan
Conduct sales meetings with clients
Keep track of communication with clients
Ability to thrives in a leadership role and not afraid to shoulder the blame when things go wrong.
Develop sales pitches and materials using self-conducted market analysis
Sales talent through the use of sales management techniques software to monitor team-client communication.
Teaching sales team closing techniques and how to negotiate for the best possible deal.
Keeping employees motivated through use of compassion and other interpersonal skills.
Develop, build, and manage a client base of corporate accounts
Assists in the development of the sales plan. Prepares forecasts and KPI reporting for the sales leaders, CRO, and upper management, for use in organizational planning, financial forecasting, budget setting and strategic planning.
Senior Managing Partner
Sales & Marketing
2017-2021
HK BUSINESS SUPPORT /OPTICHINA
Fiber Optic Solution & Engineering Services
9, Debo Aina Crescent, Omole Phase 1
Developing and managing strategic accounts
Assists in the development of the sales plan. Prepares forecasts and KPI reporting for the sales leaders, budget setting and strategic planning
Identifying opportunities and developing long term relationships.
Managing existing accounts and developing new clients in a substantial geographic territory.
Ensuring sales success and quota achievement in Nigeria market including developing and qualifying leads you identify and those provided from marketing.
Penetrating those account leads to reach the responsible specifiers and buyers of our products.
Communicating with specifying engineers to understand their applications and product needs.
Interfacing with in-house technical support staff to relate opportunities and help identify solutions.
Assist in recruitment process of field force.
Present those solutions to prospects and clients.
Identifying and addressing all customer players and issues so our fiber optic and electronic products are adopted as part of customer’s systems.
Identifying and pursuing new opportunities at existing customers
Managing leads and opportunities in our own sales funnel.
Attending industry trade shows for showcasing our solutions
Travel as needed to meet with customers and advance sales opportunities.
Developing relationships within the accounts that generate long term sales through product satisfaction, trust and respect for HKBS/OPTICHINA expertise.
Establish and train distribution channel partners and sales field force. National Corporate Sales Manager 2013-2017
SAMSUNG CONVERGENCE CENTER
40, Akin Adesola Street, V.I, Lagos.
JOB DESCRIPTION
Formulated and executed sales strategies to drive sales of electronics products throughout Nigeria for Samsung with over $30M in annual revenue. Oversaw all aspects of field sales, inside sales, sales training, meetings and conventions. Managed a team of 4 corporate sales managers and 18 Corporate Sales Executives, monitoring Key Performance Indicators (KPIs), recruiting and training staff, and managing team performance to achieve sales objectives on all electronics products.
Increased Q1 and Q2 quarter over quarter sales by 20% and 21.5% respectively.
Establish productive and professional relationships with key personnel in assigned customer accounts
Designed all sales compensation programs to drive sales of key products.
Negotiate and close agreements with large customers
Monitor and analyze performance metrics and suggest improvements
Prepare monthly, quarterly and annual sales forecasts
Analyzed data and competitive intelligence to determine and execute new go-to market approach.
Perform research and identify new potential customers and new market opportunities
Implemented new sales strategy to recapture lost clients and grow sales of core customers.
Provide timely and effective solutions aligned with clients’ needs
Liaise with marketing and product development to ensure brand consistency
Stay up-to-date with new product launches and ensure sales team members are on board
Redefined sales profile and implemented new sales training program, positively impacting performance
National Equipment Sales Manager 2010 - 2013
JUST FOOD WEST AFRICA LIMITED
Plot H, Block 3 Oshodi / Oworosonki Exp/way, Ilupeju, Lagos JOB DESCRIPTION
Designed and implemented sales plans and growth strategies to increase sales in the Southeast Region. Collaborated with sales consumable managers to build winning business programs, generating increased revenue. Built and established effective sales teams to drive the sales of RATIONAL OVEN to increase ROI.
Upgraded the sales team and implemented a new culture of winning.
Coordinating and implementing of all sales and marketing activities within west Africa region
Maintain sales management and reporting tools to achieve business objectives
Coordinate with management to develop sales plan, budget and schedule
Interact with sales team to develop sales plans and strategies
Develop creative sales technique and tactics to meet business goals
Managed 4 product mangers 10 key accounts managers including one in Ghana to achieve sales target
Increased COOKING LIVE participation from 20 to 50 active participants monthly in 2013
Increased YOY sales by 35% IN (2014).
Collaborated with Rational Chef to develop a Standard Kitchen for LBS
(Lagos Business School.)
Understand client needs and provide appropriate sales solutions
Address client issues and queries in a timely fashion
Prepare sales contracts, proposals and reports for management and customers
Develop sales presentations for board of directors and customers
Set up process improvement teams in all the sales channels to identify, map redesign and implement improvement opportunities.
Participate in sales conferences, industry meetings, and social networks to represent company’s brand.
Enterprise Sales Manager 2010-2013
SUNNET SYSTEMS LIMITED.
14, Baralabe Musa Crescent, Victoria Island, Lagos. JOB DESCRIPTION
Working closely with sales management team and marketing staff to initiate marketing Strategies that supports the sales objectives of the company.
Built and managed a business development team to enhance and refine customer relationship and satisfaction.
Strategically managed revenue generation endeavors including the development forecast, divisional strategies and quarterly review.
Propelled revenue by evaluating market and identify new prospects
Leveraged finely honed communication and negotiation skills to foster new relationship.
Tasked with generating new product sales with existing client base.
Increased ROI by 25% in the Q1 of 2012
Developed 800 active database in the first one week in the office and increased call rate from 3 daily to 5 calls
Maintained a very robust record of competitor’s market intelligence
Achieved an average 70% of monthly target
KEY COMPETENCIES
& OFFERINGS
• Territory Mapping
• Account Alignment
• Compensation Planning
• Prospecting Skills
• Closing Skills-Sales
Planning
• Market Knowledge and
Strategic Planning
• Sales Execution and
Team Leadership
• Change Management
• Market/Strategy
Development
• Multi-Channel
Marketing
Country Training Manager 2008 -2010
NOKIA WEST AFRICA
21, Ahmadu Bello way, Victoria Island, Lagos
JOB DESCRIPTION
Maintain a brand profile through training and facilitation skills to enhance the performance of Nokia field force.
Manage training budget and localization of vendors training.
Define and monitor performance metrics to drive clear and measurable improvement in Nokia competency program
Ensure internal sales team are trained on new products as per global guidelines and local needs
Responsible for deploying global process to improve competency and value selling capability of internal sales team, field force, retail sales staff and trade partners.
Lead the implementation of competency development including certification of field force and retail assistants.
Lead the facilitation roll out of Nokia programs, solution selling (social media).
Roll out / pre-launch of new solution to the market.
Increased Nokia Visibility within Nigeria Market.
Carryout back checks to evaluate the effectiveness of the training offered Regional Corporate Sales Manager 2003 – 2008
STARCOMMS PLC
Plot 1561 Bishop kale close, Off Saka Tinubu Street, Victoria Island, Lagos Major Achievement:
Sold First 100 corporate lines to NIMASA
JOB DESCRIPTION
Sourcing for new corporate clients
Ensure that target of direct and indirect field agents and partners are met.
Travelled nationally to identify new business opportunities and effectively manage them.
Lunched numerous new products and services, driving company value and core products.
Supervised churn and revenue retention by enhancing customer service level and product migration as business need changed.
Frequently closed deals that served to increased company share, concurrently managed multiple accounts.
Exceeded all sales and quota objectives.
Mentored new employees by offering knowledge and training regarding product offering.
Conduct competitive research to establish competitor strategies and develop counter measures to increase sales.
Developed template for effective monitoring and controlling of VPN
Designation Chronology in Starcomms PLC
Regional Corporate Sales Manager 2007 - 2009
Corporate Sales Manager 2005 – 2007
Acting Corporate Sales Manager 2003 – 2005
Sales Accounts Executive 2001 – 2003
STARCOMMS PLC
Plot 1561 Bishop kale close, Off Saka Tinubu Street, Victoria Island, Lagos JOB DESCRIPTION:
Managing budgets
Dealing with customer queries and complaints
Maximizing profitability and meeting sales target, including motivating staff to do so
compliance with health and safety legislation
Preparing promotional materials and displays
Hire and train workers such as customer service associates, clerks and cashiers
Provide staff with product knowledge
Motivate sales clerks to meet or exceed sales goals
Make the schedule of workers
Place orders with vendors or wholesalers
Assign workers to specific projects such as cleaning or restocking
Notify staff of new procedures or policy
ACADEMIC BACKGROUND
Metropolitan School Of Business Management Uk - MBA
University of Calabar MBA
Kwara State Polytechnic Ilorin HND
TRAINING DEVELOPMENT
Harvard University 2020 Contract Law
Harvard university 2020 Entrepreneurship
Prince2 Foundation 2018 Agilep3 Project
Management
Quality Control 2013 Yums Brand Inc.
Nokia Academy Dubai 2011 Train the trainer
Nokia South Africa 2011 Train the trainer
Miller Heiman Certification Summit 2011 Sales Performance
Nokia Academy Dubai 2011 Train the Trainer
Starcomms PLC 2007 Key Acct. Mgt.
G-Tel consulting 2006 Attitude
Emmanuel Consulting 2005 Advance Selling Skills
Tom & Associates 2005 Corporate Selling Skills
Dale & Parker 2004 Customer Service
Canon INC. 2001 Effective Marketing
Hotspot 2016 Inbound Marketing
Emmanuel Consulting 2019 Emotional Intelligence
REFEREES
Available on request