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Customer Service Nursing Assistant

Location:
Kansas City, MO
Posted:
July 19, 2023

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Resume:

Ariel Cheatham

Kansas City, KS *****

adyeb0@r.postjobfree.com

+1-913-***-****

I am friendly, loyal, and clearly a dedicated individual whom has an ambition to succeed in any given environment. Although I have extensive experience in the customer service field, I love to learn, and am always up to the challenge whatever the situation. I get along well with others, while also working efficiently on my own. I am outgoing, organized, very able to multi-task, and a people's person. I am seeking a position where I can develop, and excel while giving my best to an employer. Although with this pandemic I have been unemployed. I am ready and more then willing to assist with helping growing and learning the process and steps to become a aid in the procedures of any employment offered.

Authorized to work in the US for any employer

Work Experience

Home Health Care Aide

The Key

March 2022 to November 2022

It’s a traveling position to come to clients Homes and care for them and help maintain ADL’s, cook, clean, and be there for support.

CNA

The Piper Assisted Living and Memory Support - Kansas City, KS March 2020 to December 2021

Assisted residence with ADL's and maintaining as much independence as possible assisting with showers, eating, dressing, and the families needs as well. I also assist with laundry food prep and charting CNA - Certified Nursing Assistant

Ignite Medical Resorts - Kansas City, KS

November 2019 to April 2020

Assisted residence with ADL's and maintaining as much independence as possible assisting with showers, eating, dressing, and the families needs as well. I also charted with the POC Charting system CNA - Certified Nursing Assistant

Lansing Care and Rehab - Lansing, KS

January 2019 to June 2019

Assisted residence with ADL's and maintaining as much independence as possible assisting with showers and the families needs as well.

Lead Custodian

Hampton Inn - Leavenworth, KS

September 2015 to October 2017

Responsibilities:I initially started entry level, but was quickly promoted to a lead position.I trained and supervised up to 8 individuals on a daily basis. I also assisted guests with their hotel room needs, clean, dust, carry luggage. I also assisted the other housekeepers with their needs throughout their day to be successful with maintaining the hotel standards. I assisted the laundry attendant with washing, drying, folding and putting away with laundry as well as assisted in the kitchen with breakfast preparation and maintained sanitary conditions of this department. Accomplishments: I went from entry level housekeeper to a Lead, I acquired the kitchen attendant's duties there by allowing me to assist with these duties two days of the week. Skills: Leadership, teamwork, and dedication. Order Processor

Hallmark - Leavenworth, KS

August 2014 to October 2014

Responsibilities To process the customer's orders, label the materials, and pack the orders on the trucks for shipment. Accomplishments Received a raise in the first month and also a promotion to Lead Order Processor.

Night Lead Custodian

Board of Education USD453 - Leavenworth, KS

September 2013 to June 2014

Responsibilities: Maintained this facility in all aspects: From basic cleaning and maintenance to higher level duties such as stripping and varnishing floors, light electrical, basic plumbing, snow removal and maintaining grounds.I also ensured that the classrooms were sanitized and met school standards. Accomplishments: My first week I was offered a full-time position after being there for one week. Skills: excellent Interaction with students, teachers, parents and administration. Event coordination and set up.

Dietary Aide

Medical Lodges

December 2011 to April 2012

Assisted with meals preparation, dining room assistance, dish washing and cleaning of kitchen. Observed patient food intake and reported progress and dietary problems to Dietician. Monitored food preferences, menu compliance, and dietary restrictions. Customer Service Representative

Armed Forces Bank

June 2010 to February 2011

Assisting customers with routine account-related requests such as funds transfers, automatic funds transfers (ARM's), stop payments, inquiries about ATM and debit card usage and limits, inquiries about checking and savings account transactions, funds availability and check verification requests by third parties. Researched and resolved customer problems, acting as the customers liaison between other bank departments when necessary.

Housekeeper

I.H.G Army Hotel - Leavenworth, KS

January 2009 to June 2010

I was responsible for maintaining 25 guests rooms which were permanent residents; I performed a wide range of duties to include: Maintaining cleanliness and sanitary conditions of entire building, vacuumed floors, cleaned bathrooms, windows, changed bedding, restocked toiletries, linens, towels, and other products as necessary. I was on call for any and all requests from the guests. Child Care Assistant

Child Development Center

May 2008 to October 2008

Assisted in the supervision of children in various classroom settings. Indoor and outdoor activities. Cashier

Taco Bell

June 2005 to December 2005

I worked while I was in High School. I provided customer service and assisted in resolving any customer concerns to their satisfaction. Served food to customers in a fast effective and efficient manner. Processed customer's orders by using multi-counting machines to simultaneously record order and compute bill. Notified kitchen personnel of food shortages and/or special orders. Served cold beverages.

Education

Medical Coding

University of Phoenix

June 2017 to Present

Diploma

Anthem College Online

January 2011 to August 2013

Everest College Online

January 2010 to December 2010

Leavenworth High School

August 2002 to May 2006

Skills

• CNA

• Home Health

• Certified Nursing Assistant

• Cna Certified

• CNA Certified

• Dietary Aide Experience

• Laundry

• Vital Signs

• Childcare

• Custodial Experience

• Customer Service

• Cleaning

• Caregiving

Certifications and Licenses

CPR

Certified Nursing Assistant (CNA)



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