Jonathan Bowman, PMP, AWS

Chicago, IL

adye90@r.postjobfree.com

773-***-****

LinkedIn: https://www.linkedin.com/in/jonathanbowman2/

PROJECT MANAGER Specializing in Enterprise IT Implementations

PMP-certified project manager with experience providing cradle-to-grave management over large scale IT implementations. Excel at liaising between business and technical areas to achieve on-time, on-budget, and on-spec project completions. Able to merge customer and user needs with business requirements, budgetary restrictions, and logistical considerations to meet project deliverables. Key skills:

Project Lifecycle Management

Project Scheduling

Enterprise Implementations

Team Building & Leadership

System Migrations

Project Budgeting & Cost Controls

Requirements Definition & Analysis

Agile & Waterfall Methodology

Software: MS Office (Excel, Word, PowerPoint), PeopleSoft, Lotus Notes, Oracle, SharePoint, MS Project, MS Exchange, Project Web App, MS Active Directory, Clarity, Dynamics AX, Microsoft CRM

Professional Experience

Doordash – Chicago, IL

Provide project lifecycle leadership over all phases of IT Infrastructure implementations.

IT Program Manager 4 04/18/2022 – 07/05/2023

Working with the network engineering Infrastructure team to develop processes for shipping hardware, installation of ISP circuits and Wi-Fi

Managing the Dashmart program in 3 countries (U.S.A., New Zealand, and Canada)

Manage SOW creation process for Brazil, Mexico, Australia, U.S.A., and India

Manage IT Asset Management contract transition to save DoorDash $3M in IT Hardware and services

Conduct steering committee meetings

Replaced CG4 with software deployment of JIRA asset management

Create regular status reports

Prepare and distribute meeting notes

Identify stakeholders and their roles within the RACI document

Create and manage communication plan

Working with construction team to coordinate site preparation

Coordinating with various departments to ensure proper communication and successful completion of various projects within multiple programs

Assisting with network mapping

Executive communication and reports on a bi-weekly basis

Manage A/V department to setup corporate sites across USA, Mexico and Australia

SDI Presence– Chicago, IL

Provide project lifecycle leadership over all phases of IT Infrastructure implementations within the City of Chicago.

Project Manager 05/12/2020 – 04/18/2022

Reviewing business case at the beginning of each project to determine the needs and resources of the project

Scheduling meetings to develop scope and SOW for submission to the customer

Working with the senior management within SDI and City of Chicago to acquire a signed SOW

Creating the Project Schedule using MS Project, Communication Plan, and Project Charter

Reviewing project documents with City and SDI management for approval

Holding requirements meetings to gather requirements and create requirements traceability matrix

Work with technical team to create design documents and walk through them with City of Chicago Management

Monitor and Control deployment of multiple infrastructure projects simultaneously

Submit change orders as needed

Managed various large scale, projects including: Infrastructure, PC Relocation, PC Upgrade, Security, Data Center and software development

Excelled in guiding the work of technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones

Submitting certificate of acceptance document to City of Chicago for Sign Off

Work with Sr. PMO Manager to acquire responses to Project Management surveys for customer satisfaction

Review lessons learned with project team

Accomplishments:

oReceived “exceeds expectations” in all aspects of project management from the Director of AIS regarding most recent projects

oReceived “exceeds expectations” in all aspects of Project Management from the corresponding Project Managers at the City of Chicago.

oAssisted in the design of the PMO Process documents and trained newly hired Project Manager on processes and best practices

oCompleted a last minute project for the Mayor of Chicago’s office in record time for an important city initiative

oDesigned a newly formatted Scope Document with auto calculating capability

oCurrently being recommended for promotion to Senior Project Manager by the end of 2021

oCreated an auto-calculating PMO Reporting document and trained the business analyst on how to use the document as well as formulas.

oRevised MS Excel database organizing & tracking servers within an Excel database for a large Data Center Server Upgrade project

oDesigned wireframe for the future use of a company wide PMO initiative to design a software that allows for more granular executive reporting, improved resource management and increased client visibility.

Xerox – Chicago, IL

Provide project lifecycle leadership over all phases of enterprise wide IT implementations within international organizations.

Project Manager 01/15/2018 – 02/01/2020

Transition Project Manager 02/01/2020 – 04/10/2020

Promoted to transition project manager to handle projects with budget up to $8M which was increased from the original budget limit up to $2M on previous projects

Execute all stages of enterprise software, hardware, and system implementations. Assessed business implications for each project phase and monitored progress to meet deadlines, standards, and cost targets.

Drove impressive improvements across the business as a result of IT implementations. Utilized solutions that shortened the sales cycle by 62% and increased revenue by 37%

Excelled in guiding the work of technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones

Created cost-benefit analysis that were used as the basis for decision making on proposed IT implementation projects

Resolved numerous project issues including staffing shortages, scope creep and divergent business and user needs.

Managed Federal and City government projects

Review SOW (Statement of Work)/Contract before submitting to customer for sign off

Confirm IP address for all devices to ensure that software can communicate through firewall

Utilize Waterfall or Agile methodology depending on the project

Zones – Carol Stream, IL

Provide project lifecycle leadership over all phases of enterprise wide IT implementations within multi-state organizations using Agile methodology.

IT and Supply Chain Project Manager 04/24/2017 – 01/08/2018

Responsible for budget up to $15 Million

Create reports to keep track of inventory, budget, scope changes, and schedules

Prepare and analyze data and reports on program activities, productivity, performance management, and operating costs

Generation of statement of work (SOW) and proposals

Develop strategies, analyzes workflows and productivity, and recommends and implements functional and technological improvements to ensure operational efficiency

Correspond with technical resources to resolve IT risk and issues

Communicate with Apple executives and school system executives to discuss status of project

Respond to RFQ (request for quotes)

Established timelines and implements processes to track and monitor the progress of projects and the accomplishment of key objectives and milestones

Develop and negotiate contract terms and monitors services provided ensuring contract provisions meet Apple program guidelines

Working within Zones Project Management Office (PMO) Headquarters

Drove improvements across the business as a result of IT implementations. Improved bidding process on architectural projects by 53%, shortened the sales cycle by 48% and saved $1.7M annually.

United Airlines – Elk Grove Village, IL

Provide project lifecycle leadership over all phases of enterprise wide IT implementations within Europe along with the North and South Pacific regions for network and end user device refresh within an 80,000 user environment.

Provisioning Engineer – Project Management and IT Provisioning 06/11/2016 – 03/03/2017

Project Manager for $70M budget. Assessed business implications for each project phase and monitored progress to meet deadlines, standards and cost targets.

Worked with IT subject matter experts to add devices to MS Active Directory

Creating cost estimates to submit for project funding approval

Entering schedule into PWA (Project Web App/MS Project Server)

Ensuring that all switches and routers receive the proper configurations after configuration files are sent by the network engineer

Submitting RFC (request for change) before cut over

Purchasing some devices locally within some European and Asian countries to prevent customs and shipping delays

Managing the execution of the end user and network refresh

Accelerated delivery process to reduce project schedule by 35% and save $3.5M annually.

REO Education – Chicago, IL

Provide project lifecycle leadership over all phases of enterprise wide software development.

Software Development Project Manager 10/30/2015 – 07/08/2016

Functions as a specialized advisor to executive level managers or functions as a technical specialist or expert level professional in a given profession, specific technical area or operational area.

Work with developers to develop all risks and issues for the RAID log

Conduct performance audit of the project

Request IT verification (showing that IT verified that the code ran without need of “break-fix”)

Work with IT to perform load testing on the site to ensure that site can handle heavy traffic

Utilizing processes as they relate to managing the people side of change to achieve business goals o Adapting to changes that occur in the process as regards to resources meeting implementation dates

Prepare and analyze data and reports on program activities, productivity, performance management, and operating costs

Increased cash collections by 62% by means of an improved user interface, and shortened sales cycle by 29% to increase revenue by 48%.

Completed an infrastructure project to set up network for the company

Blue Cross Blue Shield – Chicago, IL

Provide project lifecycle leadership over all phases of enterprise wide software development implementations within a multi-state organization.

Senior Project Management Coordinator 05/01/2015 – 10/30/2015

Manage multiple implementations on a $9 Million program with 4 subprojects

Management of the software development lifecycle which includes requirements, design, testing, implementation, & post-implementation verification using the waterfall methodology

Prepare and analyze data and reports on program activities, productivity, performance management, and operating costs

Conduct performance audit of the project

Utilizing PMO processes as they relate to managing the people side of change to achieve business goals

Reduced cost by 18% and shortened project schedule by 33% by means of resource allocation improvements.

Hometown Real Estate – Chicago, IL

Provide project lifecycle leadership over all phases of Real Estate Asset disposition process.

Senior Project Management Coordinator 11/01/2007 – 06/01/2009

Senior Project Manager 06/01/2009 – 02/24/2011

Manager of Project Management Office 02/24/2011 – 02/01/2012

Director of PMO 02/01/2012 – 5/20/2015

Manage PMO with 8 project managers and 2 Project Management Supervisors

Project budget average between $4M to $6M

Used Microsoft PowerPoint to create training presentations for new team members and presentations to executive management

Create detailed project management plans

Ensuring that project resources are allocated (resource leveling) which ensures that project stays within budget and schedule.

Perform quality assurance measures to ensure that evaluations and asset management projects are completed and interim deliverables are acceptable to Senior Management

Maintaining vendor relationships, negotiating with vendors, and acquiring new vendors to execute the project successfully

Establishes and implements policies and procedures related to the objectives of the PMO

Generation of statement of work (SOW) and proposals

Continuously improve processes as improvement opportunities are identified

EDUCATION AND CERTIFICATIONS

Project Management Institute (PMI)

Project Management Professional (PMP) – Awarded 7-12-14

Cisco Certified Network Associate (CCNA) – Awarded 5-3-19 will recertify by 12/2023

Certified Scrum Master Certification – Awarded in 2021

ITIL Certification awarded in 2021

AWS Certification Complete

Licensed Real Estate Broker in IL since 11/2007

Currently enrolled in Western Governors University

Major: Business IT Management

Expected Graduation December 2024

University of Illinois at Chicago (UIC)

Some College

Major: Computer Engineering

2001-2004

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