Abosede Mosunmade Murphy

**** **** **., #***, *******, FL 32814

407-***-**** - adye0v@r.postjobfree.com

Objective

To fill a position that foster my knowledge in the health care industry and to use my acquired knowledge to help improve quality of life of my patients and community at large. Summary

I am an experienced and qualified clinical pharmacist with strong management, organizational and customer service skills. I have experience in completing clinical reviews, counseling patients, and supporting physicians with information about appropriate dosages and protocols. Well-versed in medication contraindications, interactions and side effects. I have been engaged in the management of retail pharmacy store by establishing workflow required for pharmacy operations and ensuring compliance with all Florida State Pharmacy Board regulations and Walgreens Vision. I was responsible for providing continuous quality assessment support activities for the pharmacy department staff by implementing and executing various initiatives such as Store Own Sales (SOS), Key Pharmacy Metrics (KPM), First Fill Counseling and Triple S, all which help to improve patient satisfaction and yield positive sales outcome. Education

Arnold & Marie Schwartz College of

Pharmacy Sept 1990 - May 1995

Bachelor of Pharmacy

Brooklyn, New York

Work Experience

Joseykay Pharmacy June 2018 – Present

Clinical Pharmacist

Kissimmee, FL

Improved the quality of service to patients by mediating among physicians, insurance companies and patients for prior authorization of formulary drugs.

Developed and implemented programs that provided optimal pharmacy care to patients by consistently driving result-oriented approach among team members.

Provided first-level response and facilitated dispute resolution of escalated issues with external and internal customers.

Improved patient retention and satisfaction rating, measured by Triple S and Key Pharmacy Metrics (KPM), by providing coordinated and integrated customer service with patient education, team member mentorship, and pharmacy operations re-orientation.

Supervised a team of four pharmacy technician on the fulfillment of, resolution of prior- authorization, adjudication for proper provider reimbursement, resolution of escalated issues, and general pharmacy management.

Managed the ordering and dispensing of medications, which led to improved Store Own Sales (SOS).

Managed the control and documentation of all controlled substance records and monitored patient medication profiles while ensuring consistent compliance with HIPAA, and all state and federal regulations.

Managed the prescription filling process, interacted with physician offices, counseled patient regarding medications, and advised patients and doctors about possible drug interactions.

Resolved all Medicare Part D related medical and pharmacy benefit issues. Walgreens August 2005 – June 2018

Clinical Pharmacist

Altamonte Springs, FL

Routinely provided, comprehensive, patient-oriented pharmacy services in any or all areas of the department and participated in clinical rounds and unit based pharmacy services.

Responded to pharmacy consult request and provided direct pharmacy services to nursing, physicians, other allied health professionals and licensed independent practitioners by maintaining competency in clinical, professional, managerial and operational disciplines.

Conducted drug utilization review.

Collaborated with other medical personnel in developing treatment guidelines and demonstrated the impact of these guidelines.

Delivered, and followed-up on medication administration to the patient.

Minimized the risk of treatment-induced adverse events.

Monitoring therapy course and patient’s compliance with therapy.

Minimizing expenditures for pharmacological treatments.

Provided patient care that optimizes medication therapy and promotes health, wellness, and disease prevention.

HealthCare Consultants Pharmacy Staffing September 2000 – August 2005 Clinical Pharmacist

Longwood, FL

Assessed medication regimen for indication, effectiveness, safety, and compliance.

Provided patient-centered care that improved clinical outcomes and reduced total cost of care.

Performs cost analysis for recommending therapeutic alternatives.

Communicated individualized care plans effectively with patients and healthcare providers.

Supported patients in their initiation and maintenance of new therapy, provided education, optimizing utilization and established adherence.

Engaged patients at clinically relevant times to deliver impactful clinical pharmacy services.

Maintained department performance levels for quality and productivity.

Performed other projects, work, and activities as assigned to ensure continuous service to our patients and client.

Exercised judgment and initiative to resolve problems and recommended solutions to complex Prior Authorization Appeal related issues that arose from day-to-day activity or audit related activities.

Led in developing and implementing strategies to improve operational efficiencies, trend review analysis, quality improvement projects, procedures, policies, and processes that will contribute to more successful operational business results.

Ensured adherence to related utilization review/prior authorization process requirements.

SKILLSETS

Self-starter mentality

Flexible

Adaptable

Efficiency driven

Solutions-oriented problem solver

Interpersonal skills

Team player

Strong clinical knowledge

LICENSURE/CERTIFICATION

Drug Safety and Pharmacovigilance

Diabetic Educator Certification – In Progress

References

Available upon request

Contact this candidate