Administrative Assistant Customer Service

Kenitha young

*** ******** ****** #* *******, KY 41071 859-***-**** ***********@******.***

Objective

A professional seeking to obtain employment at a company that I can utilize my skills.

Skills and Abilities

Electronic Medical Records

Billing and Coding

Scheduling

Data Entry

Attention to Detail

Written Communication

Verbal Communication

Problem Solving

Customer Service

Summary of Qualifications

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records and other office procedures and terminology.

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Giving full attention to what other people are saying, taking time to understand the points made, asking questions as appropriate, and not interrupting at inappropriate times.

The ability to arrange things or actions in a certain order or pattern according to a specific set of rules.

Work History

Lab Technician Ethos Laboratories January 2021 – April 2022

Prepared Covid-19 test samples for in house testing

Sorted, organized, and maintained office files accurately

Federal Work Study Brighton Center July 2020- January 2021

Clean facility, sanitize all areas that are used frequently

Dust and vacuum offices and classrooms

Delivery Driver Domino’s Pizza June 2015 – April 2019

Patient Care Associate Longmire loving arms Home care June 2015 – April 2019

Education

Certificate candidate Health Technology Administration November 2021

Center for Employment Training

Phlebotomy Certificate January 2015

Medical Institute of Kentucky

Medical Administrative Assistant Certificate June 2012

Whitney M. Young Job Corps

Additional Skills

Language: Fluent in ASL

Certified Phlebotomist

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