IRIS VALDEZ
San Antonio, TX ***** 210-***-**** *************@*****.***
Meticulous attendance secretary with 15 years of experience managing attendance records, communicating with parents and supporting administrative staff. Welcoming front desk staff with clear understanding of security and check-in procedures. Detailed computer system and database manager. Multitasking and Time Management
Disciplinary Action
Organizing and Categorizing Data
Office Supplies and Inventory
File Maintenance
Customer Satisfaction
Microsoft Office
Service Requests
Active Listening
Organize Files
Multi-Line Telephone Systems
Administrative Support
Administrative Procedures
Guest Services
Data Entry Knowledge
Office Operations
Data Confidentiality
School Administration
Office Organization
Attendance Tracking
Bilingual in Spanish and English
Attendance Secretary, 07/2017 - Current
Fisher Elementary School – San Antonio, TX
Answer phone calls and messages from parents concerning attendance. Document visitor sign-ins and notify staff or department upon arrival. Correct discrepancies and post daily summary report on absences. Work with administration on updating and executing student attendance policies to provide greater efficiency.
Maintain student attendance records for students and recorded in student information system. Review absences and tardy reports for each class period as reported by teachers. Record and track daily bus route schedule and reported on late arrivals or bus issues. Handle parent calls requesting student early dismissal for approve reasons and facilitat release of PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
students from class.
Mitigated variety of student and parent complaints and problems daily. Answer multi-line telephones and greeted visitors and parents to facilitate office operations. Perform clerical and administrative support duties to optimize workflow procedures. Documented attendance, grades and test scores to update permanent records. Participated in meetings, workshops and seminars to covey or gather information to perform functions. Processed student registrations and withdrawals.
Exercised judgment within school policy guidelines to alleviate principal's workload. Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Established administrative work procedures to track staff's daily tasks. Performed research to collect and record industry data. Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Managed filing system, entered data and completed other clerical tasks. Assisted coworkers and staff members with special tasks on daily basis. Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Completed forms, reports, logs and records to quickly handle all documentation for human resources. Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy. Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Volunteered to help with special projects of varying degrees of complexity.
Register and withdraw students and build records with their demographics
Attendance Secretary, 02/2007 - 06/2017
Health Careers High School – San Antonio, TX
Answered phone calls and messages from parents concerning attendance. Documented visitor sign-ins and notify staff or department upon arrival. Corrected discrepancies and posted daily summary report on absences. Worked with administration on updating and executing student attendance policies to provide greater efficiency.
Maintained student attendance records for students and recorded in student information system. Reviewed absences and tardy reports for each class period as reported by teachers. Recorded and tracked daily bus route schedule and reported on late arrivals or bus issues. Prepared work environment prior to arrival of staff and students. Handled parent calls requesting student early dismissal for approved reasons and facilitated release of students from class.
Mitigated variety of student and parent complaints and problems daily. Answered multi-line telephones and greeted visitors and parents to facilitate office operations. Performed clerical and administrative support duties to optimize workflow procedures. Documented attendance, grades and test scores to update permanent records. Processed student registrations and withdrawals.
Exercised judgment within school policy guidelines to alleviate principal's workload. Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Established administrative work procedures to track staff's daily tasks. Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Performed research to collect and record industry data. Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Managed filing system, entered data and completed other clerical tasks. Managed phone and email correspondence and handled incoming and outgoing mail and faxes. Assisted coworkers and staff members with special tasks on daily basis. Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Completed forms, reports, logs and records to quickly handle all documentation for human resources. Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy. Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Volunteered to help with special projects of varying degrees of complexity. Liaised between clients and vendors and maintained effective lines of communication. Opened and properly distributed incoming mail to promote quicker response to client inquiries. Facilitated timely delivery of special projects to meet organizational and departmental objectives. EDUCATION
No Degree: Criminal Justice
UTSA - San Antonio, TX
High School Diploma: 05/2006
James Nikki Rowe High School - McAllen, TX