Dhwani Kothari

Copperfield Crt, SE, Calgary, AB 289-***-**** adydx1@r.postjobfree.com

OBJECTIVE

Highly motivated and detail-oriented pharmacy professional with a Bachelor of Pharmacy degree and a Post Graduate Diploma in Regulatory Affairs, seeking a challenging role that allows me to apply my curiosity, knowledge, and skills to contribute to the advancement of food safety and quality.

EDUCATION

Regulatory Affairs, Postgraduate-Humber College Graduated 2023 Health, Wellness and Fitness Program, Mohawk College Graduated 2015 Pharmacy Bachelor, Gujarat Tech University Graduated 2013 CERTIFICATE

Developing and implementing HACCP plan for Food & Beverage Completed 2023 Assured Food Safety consulting

INDUSTRY SKILLS

• Food Safety Management: Proficient in assisting with the management and maintenance of the food safety program to ensure the plant's ongoing compliance with regulatory standards and industry best practices.

• HACCP Documentation: Skilled in properly documenting all Hazard Analysis and Critical Control Point (HACCP) monitoring procedures, ensuring accurate document control, tracking, and compliance with established protocols.

• Quality Assurance: Capable of performing routine quality and food safety checks to uphold the overall quality of outgoing products and maintain adherence to food safety standards.

• Learned and performed on-site microbiological testing and critical control point monitoring.

• Updated on food safety regulations, changes, and new policies.

• Supported management with minor office functions such as filing, and spreadsheet completion as needed.

WORK EXPERIENCE

Kroll Support Tech, L2 TELUS Health Apr 2021- Present

• Provided first-level support for all incoming calls, emails, and tickets using technical abilities for pharmacy software Kroll nationwide.

• Followed established procedures to resolve readily identifiable technical problems.

• Participated and assisted in departmental continuous improvement activities related to process, quality, and training.

• Assisted with reviews of aggregate data to identify program trends and communicate these trends to QA appropriately.

• Assisted with software Support with the intake and processing of Customer Complaints, including communicating with customers, consumers, and suppliers.

• Developed leadership and time management skills by working with cross-functional teams.

Pharmacy Assistant, Pharmasave (Mississauga, ON) Feb 2019-May 2021

• Processed prescriptions through pharmacy software Kroll ensuring all required documentation is adequate and appropriate.

• Compounded oral syrups, suspensions, hormones, and rectal ointments under aseptic laboratory conditions.

• Assisted pharmacist in compounding, packaging, labeling, weighing, filling, and formulating medications following strict good laboratory practices.

• Developed and maintained SOP files, Equipment Binders, and templates under good documentation practices.

• Maintained and monitor temperature log for vaccines fridge.

• Calibrated various in-process testing equipment including balances, hardness tester, friability apparatus, and thickness gauges.

Pharmacy Assistant, Daniels Drug Mart (Hamilton, ON) Sep 2017- Sep 2018

• Communicated with patients to collect information and update pharmacy database Filware.

• Processed, packaged, and labeled medications to be dispensed Under the pharmacist’s supervision.

• Coordinated with insurance agents to process claims and calculate correct co-pay information for patients.

Assistant Manager, Shell Canada (Hamilton, ON) May 2015- Jan 2018

• Supervised and managed the daily operations of the gas station, including opening and closing procedures.

• Trained and supervised gas station staff, including scheduling shifts and assigning tasks.

• Managed vendor relationships and provided exceptional customer service.

• Assisted in financial management, such as preparing and analyzing financial reports and budgets.

Quality Assurance Intern, Kaptab Pharmaceuticals, India Jan 2012- May 2012

• Underwent practical training in capsule and Tablet Manufacturing sections.

• Performed laboratory testing under supervision using different pharmaceutical techniques like disintegration, granulation, and chromatography.

• Maintained GMPs, monitored and observed drug manufacturing for Tablets and oral cough syrups.

• Assisted with the development and delivery of Quality Training for manufacturing teams.

• Assisted teams with change controls and deviation.

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