Joseph Leroy Shird Jr.

Guest Service Associate/ Security Guard

**** ********** ****

Apt B

Baltimore,Md 21239

SKILLS

● Issue resolution

● Guest service and assistance

● Team motivation

● Staff development

● Administrative skills

● Listening skills

● Effective planning

● Team building and supervision

● Shift work experience

● Observant

EXPERIENCE

●.

Westminster Canterbury of The Blue Ridge/ Security Guard

04/2017-09/2021, Charlottesville, VA

●Handled communications systems.

●Achieved specific team goals, partnering with staff to share and implement best practices.

●Managed guest check-in and check-out procedures, placed reservations and processed payments.

●Directed all front desk operations with an eye for hotel reputation, staff productivity and operational efficiency.

●Responded quickly to medical emergencies, bomb threats and fire alarms.

●Continuously monitored security cameras and fire, building and alarm systems.

Admiral Security / Security Guard

07/28/2021 to 02/03/2022 Baltimore,md

Monitored all security cameras

Performed all security scan check points

Welcomed all residents

Secured the premises by patrolling property for any suspicious behavior

Cogar Group/ Security Guard

02/2022 to 11/2022 Baltimore,md

Monitoring surveillance system and alarms

Performed all security scan check points

Monitored all employees and visitors into a facility, initiated in an appropriate screening prior to entering the building and ensured high-end security.

Ics Security/ Security Guard

11/2022 to present

Performed all check points scans

Monitored surveillance system and alarms

Patrolling the premises for any suspicious activity

Welcomed all guests

EDUCATION

Venable High School/ High School Diploma

Graduated, Baltimore, MD

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