Post Job Free

Resume

Sign in

Customer Service Representative

Location:
Lebanon, TN
Salary:
$60000 per year
Posted:
July 18, 2023

Contact this candidate

Resume:

Objective

Reliable financial analyst with recent customer service experience. Adept at international finance, audit process and procedure, with a variety of accounting, tax, and compliance experience.

Employment History

AV Nails, Lebanon, TN

Nail Technician and Customer Service Representative 02/2023 – Present

Aims to provide clients with the best customer service possible.

Utilized advanced technical skills to achieve beautiful manicures and pedicures.

In compliance with health and safety standards, always maintained a clean and sanitary work environment.

Built a clientele consisting of 85% return clients.

LeBella Nails & Spa, Mount Juliet, TN

Nail Technician and Customer Service Representative 11/2021 – 01/2023

Aims to provide clients with the best customer service possible.

Utilized advanced technical skills to achieve beautiful manicures and pedicures.

Recommending various nail designs and nail art to clients.

Evaluating the condition of clients’ nails and advising them on proper nail care and suitable nail care treatments.

Ensuring that nail supplies are adequately stocked.

McMurray Middle School, Nashville, TN

Volunteer 09/2015 – 06/2016

Taught as a volunteer teacher in the subject of Mathematics for 7th to 9th grade.

Provided mathematics tutoring in the school library as needed for 7th to 9th grade.

Reviewed, corrected, and provided feedback to students based on homework and testing assignments.

Collaborated with staff and parents to ensure proper student development.

Coordinated school events in conjunction with school administration and teachers.

Awarded Volunteer of the year by McMurray Middle School Management in 2016

Rajendra Lal Behl & Associates, Solan (H.P), Himachal Pradesh, India

Tax Consultant 06/2013 – 06/2015

Independent preparation of tax estimations, tax returns, and tax payments.

Completed quarterly and annual tax reports.

Prepared monthly budgets and generated timely internal and external financial reports.

Performed month-end activities such as recording journal entries, bank reconciliation and account analysis.

Managed and maintained client database.

Help create tax strategies for clients planning their financial futures.

Maintenance of the company’s tax database.

Recommended appropriate strategies to all management to reduce all obligations and determine complexity of all issues.

Collaborated with various departments to ensure achievement of all organizational objectives including identifying tax savings and profits strategies.

Follow industry trends and track changes related to taxes.

S.Tandon & Associates, Chandigarh, India

Article Assistant 04/2012 – 04/2013

Responsible for assisting Chartered Accountant in carrying out audits, tax filings, and other accounting related tasks.

Maintained integrity of general ledger, including chart of accounts.

Filed tax returns and prepared government reports in compliance with industry standards.

Performed month-end activities such as recording journal entries, bank reconciliation and account analysis.

Worked with multiple bookkeeping, taxation, and other regulatory software.

Assisted in preparation of regulatory returns and reports, execution of work allotted by immediate superior & reported accordingly.

Researched emerging issues and stay updated on the latest knowledge on Audit, Tax, and Compliance Standards.

Education and Licenses

Cleared Chartered Accountancy foundation

oIPCC 1st Group

oNCFM: - Cleared the financial markets module

Panjab University

oMaster of Finance & Control (MFC)

Himachal Pradesh University

oBachelor’s degree in commerce

Achievements

Salesforce Lightning Training - Certified Salesforce Administrator

Awarded Volunteer of the year by McMurray Middle School Management in 2016

Skills Summary

Salesforce

Data Analysis

Knowledge of IFRS, GAAP, GAAS and Tax Preparation and Research

Indian Accounting Standards

Audit and Compliance

Customer Service

Analysis and Problem-Solving

Bookkeeping

Microsoft Suite – Excel, Word, PowerPoint

Proprietary accounting software

Exceptional evaluation and judgment skills

Effective Communication

Flexible and able to adapt to a fast-paced work environment



Contact this candidate