SHIQUAN

COX

adydql@r.postjobfree.com

910-***-****

Clayton, NC 27527

A highly motivated and energetic individual seeking a remote or in person position to utilize customer service, communication, and organizational skills. Reliable and driven, with strong executive abilities.

PROFESSIONAL SUMMARY

Kitchen And Bath Galleries - Installer Service Specialist Raleigh, NC • 08/2022 - Current

Paramount 3800 - Maintenance Technician

Greenville, NC • 02/2021 - 01/2022

East Carolina Office Of Admissions - Administrative Assistant Greenville, NC • 06/2018 - 02/2020

Black Mons Catering - EXPERIENCE Waiter

WORK HISTORY

Operated tools, equipment and machinery according to safety standards.

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Laid out materials and system components to prepare for installation.

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Installed complete systems at new residential and business construction sites.

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Inspected installations to check for functionality and maintain customer satisfaction.

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Maintained relationships with customers to better understand needs and uphold standards of service.

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Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.

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Used problem-solving skills to alleviate issues efficiently with minimal supervision.

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Troubleshot equipment breakdowns and performed preventive maintenance.

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Followed work orders and specifications for machine and equipment replacement, repair or maintenance.

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Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.

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Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

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Executed record filing system to improve document organization and management.

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• Scheduled office meetings and client appointments for staff teams. Sorted and distributed office mail and recorded incoming shipments for corporate records.

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SKILLS

Active Listener, Communication,

Time Management, Product

Knowledge, Goal- Oriented,

Sociable, Team Player, Customer

Service

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• Installer Collaboration

• Customer Satisfaction

• Furniture Moving

• Loading and Unloading

• Inventory Oversight

• Refrigerator Installation

Maintenance and Repair

Reporting

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• Equipment Installation

• Training Junior Team Members

• Maintenance and Repair

• Scheduling

East Carolina University

Greenville, NC • 05/2022

Bachelor Of Arts: Justice

EDUCATION

• Dean's List 2020-2022

• Founders Memorial,

Vonta Leach, Scholarship

Recipient

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• 3.6 GPA

Extracurricular Activities: ECU

Women's Basketball Helper,

Community Service

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• OMEGA PSI PHI -Basileus- Member

• Club basketball [Team]

• Black student Union (BSU)

• Team -Talented Empowered

Triton High School

Erwin, NC • 06/2018

High School Diploma

Aspired Men,

• NAACP, Member

• Magna cum laude graduate

Awarded ECU Fraternity &

Sorority Life Commitment to

Diversity,

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• Unsung Hero.

• magna cum laude graduate

01/2016 - 01/2018

Dunn Police - Custodian

01/2015 - 01/2017

Provided excellent wait service to ensure satisfaction to every customer

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• Took orders and served food and beverages

Checked in with customers to ensure everything was correct and resolve any issues

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Responsible for performing various duties to maintain the clean and professional appearance of the facility

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Duties included taking out the trash, sweeping and mopping floors, vacuuming, maintaining the restrooms, and restocking.

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Contact this candidate