Amber Ferguson
Des Moines, IA *****
**************@*******.***
Work Experience
Comission Specialist-Contract
Global Atlantic Financial Group - Des Moines, IA
February 2023 to Present
• Auditing Commission Transactions
• Researching Annuity Documents and Forms
• Test and Modify Excel Spreadsheet Calculation Tools for Internal and External Use
• Respond to Escalated Service Issues and Resolve Product Problems Accounting Specialist
Straub Marketing - Des Moines, IA
May 2022 to February 2023
• Customer billing
• Create Excel spreadsheets to assist with program sale billing
• Statements
• Process invoices daily
• Weekly check run ensuring all invoices are paid in a timely manner.
• Month end activities
• Credit Card Transactions
Accounts Receivable Specialist
Karl Chevrolet - Ankeny, IA
November 2021 to February 2022
• Maintain bookkeeping databases and spreadsheets, updating information as needed
• Communicate with customers to request payment and arrange payment plans
• Collect payments from customers and accurately record in system
• Generates monthly billing statements
Payroll Manager/benefits Administrator/accounting
Brown Truck Leasing - Urbandale, IA
December 2013 to November 2021
• Process Payroll for over 200 employees using ADP software
• Administer Health Insurance and Life Insurance for all full- time employees
• Garnishments
• Input new hires into ADP
• Handle FMLA
• Cobra notifications
• Child Support Orders
ACCOUNTS PAYABLE
• Process Invoices for payment
• Audit vendor checks to ensure accuracy
• Approve electronic EFT drafts
ACCOUNTS RECEIVABLES
• Daily Electronic Bank deposit
• Apply Cash
• Bill customers for repairs
• Follow with customers on past due payments
Insurance Assistant
Marsh McLennan - Urbandale, IA
January 2011 to December 2013
• Process life insurance applications
• Determine eligibility, and issues or declines coverage
• Order system letters for missing information and approvals, creates free form letters and ensures that proper documentation is recorded.
• Communicates effectively with Marsh colleagues and clients to obtain or provide information
• Processes and approves Beneficiaries
• Various reports
• Auditing and Training
Accounts Payable
Clow Valve - Oskaloosa, IA
September 2007 to November 2010
• Process Invoices for payment
• Audited vendor checks
• Filed multi state use tax
• Month end accruals
• Bank reconciliation
• Invoice discrepancies
• Expense reports
• 1099’s
Payroll Processor
Clow Valve - Oskaloosa, IA
July 2001 to September 2007
• Entered 300 employee time sheets daily
• Kept accurate records of employee vacations
• Processed Payroll using Kronos
• Garnishments
• Child Support Orders
Education
Administrative Assistant Degree in Business
Indian Hills Community College - Ottumwa, IA, US
William Penn University - Oskaloosa, IA, US
Skills
• ADP (6 years)
• Excel (10+ years)
• Kronos (6 years)
• Cobra
• Human Resource (8 years)
• Customer Service
• Accounts Payable
• Payroll
• Accounts Receivable
• Benefits Administration
• 10 key calculator
• Accounting
• Problem-solving
• Flexibility
• Team Work
• Reliability
• Data entry
• Analysis skills
• Journal Entries
• Business Consulting
• Auditing
• Business Analysis
• SharePoint (Less than 1 year)