BALDEV BHUI
******@*****.**.** 672-***-**** Richmond, Canada V7C3A1
Summary
Restaurant Manager with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.
Skills
Restaurant Operations Management
Customer Service Best Practices
Problem-Solving
Quality Assurance
Menu Pricing and Writing
Money Handling
Full Service Restaurant Background
Organization and Prioritization
Proven Sales Record
Supervisory Skills
Problem Solving
Monitoring Food Preparation
Front of House Management
Relationship Building
Experience
Eropa Restaurent
Restaurant Manager
08/2018 - 03/2023
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Scheduled and directed staff in daily work assignments to maximize productivity.
Resolved and investigated complaints regarding service, food quality and accommodations.
Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
Resolved problems or concerns to satisfaction of involved parties.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Worked in close collaboration with team members to ensure customers received high-quality service.
Assisted staff by serving food and beverages or bussing tables.
Oversaw food preparation, production and presentation according to quality standards.
Delegated work to staff, setting priorities and goals.
Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
Wholly joy Productions PVT. LTD.
GM Marketing (bulk and Institutional)
09/2016 - 03/2018
Karnal Milkfoods Limited.
G.M. Marketing (bulk and Institutional)
10/2013 - 08/2016
Garima Milk Foods limited.
G.M Marketing (bulk Ang Institutional)
06/2011 - 10/2013
Ajanta Raj Proteins LTD.
Marketing Manager
03/2007 - 04/2011
Taj Milk Foods Pvt Ltd.
Marketing Manager
04/2006 - 03/2007
G. K. Dairy
Assistant Marketing Manager
08/1997 - 03/2006
Modern Dairy
Sales Officer
10/1995 - 04/1997
Haryana Milk Foods.
Territory Sales Executive
03/1994 - 05/1994
Hindustan Ciba Geigy Ltd
Territory Sales Executive
02/1991 - 03/1994
Education and Training
Ch.Charan Singh Univercity Meerut
B.COM in Commerce
05/1992
Languages
English:
Full Professional
Punjabi:
Native/ Bilingual
Hindi:
Native/ Bilingual