Sales Representative Inside Sales
Resume:
Diane Lattuca
Chicago, Illinois 60638
************@*******.***
WORK EXPERIENCE
Wieland Group Chicago, Illinois
Aug 2020/Present Inside Sales Representative
Midwest Region
•Order entry, confirmation with customer
•Coordination with production
•Customer communication about products, prices, terms & condition, Lead times
•Annual contract preparation
•Specific customer-orientated projects, in coordination with different departments
•Ordering pre-material, tracking inventory, organizing supplies
•Forecast for production planning and capacity planning for Low-fin pre-material,
•Coordination of import-orders with colleagues in Germany and Portugal,
•Invoicing, Visit preparation, filling/clerical,
•Reconciling month-end reporting, Issues credits, maintaining of pricing and commercial terms. Other tasks as assigned.
•Developing trust relationships with a portfolio A/B/C customers
•Acquiring a thorough understanding of key customer needs and requirements
•Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
•Prepare regular reports of progress and forecasts to internal and external stakeholders
•Play an integral part in generating new sales processes and communication between our facilities
American Automotive Alliance Chicago, Illinois
Inside Sales - Sr Sales specialist Sept 2020- Aug2021
•b2c
•Communicate with customers regarding rates, prices and daily quotes
•Achieve sales goals and weekly targets
•Maintain a positive attitude and a customer 1st approach with every contact while balancing a positive customer experience with a seamless and and effective sales process
•Convert qualified leads into closed sales
•Answer a high volume of inbound and prospective customer calls
•Assist customers find AAA Auto Repair coverage that is right for them while ensuring accuracy of coverage information provided in addition to customer clarity on coverage, daily rates and final commitments
•Analyze contract claims information to advise customers on the best coverage options for their vehicle
•Maintain up-to-date knowledge of products and services offered
•Work effectively as part of a sales team while contributing a positive environment
Chicago, Illinois
Lowe's May2020/Sept 2020
Sales Specialist
•Enter customer sales orders including special order sales
•Identify and sold products based on customer needs and plans
•Identify and resolve customer complaints
•Built relationships with customers
•Follow up on outstanding and / or incomplete customer orders, sales
•Installs sales environment with required sales goals and metrics
Marcus Evans Chicago, Illinois
Inside Sales Representative May 2019 - March 2020
•B2B Sales and global markets
•Working with a diversified portfolio with senior level stakeholders of Fortune 1,000 companies
•Ability to build and manage client relationships
•Ability to communicate articulately with senior level executives
•Solid deal - closing skills
•Ability to succeed and set sales targets
MD Hearing Aid Chicago, Illinois
Inside Sales Representative Oct 2017 - May 2019
•Respond to inbound calls from various marketing channels and attempt to convert leads to sales
•Initiate warm lead follow up calls to close the sale
•Manage customer and lead accounts with accurate information by asking valuable questions and documenting conversions
•Field warm lead transfers while closing the sale
•Execute sales best practices during every conversation
•Develop consultative sales pitch through product knowledge and ongoing sales training
•Abide by the rules and regulations of the medical device industry
Kelly Nissan Oak Lawn, Illinois
Sales Associate Mar 2016 - Sep 2017
•Cultivate relationships with new customers to achieve sales objectives and provide insight into new product features and options
•Negotiate with customer to close on deals and increase sales; personally work deals, interest rates, leases and dealer options
•Calculate financial requirements prior to obtaining approval from dealership manager and financial manager
•Quality and follow up on internet leads regarding new and pre-owned vehicle availability, price and options
•Maintain contact with customers via email, phone calls and regular updates on promotional offers
Mike Haggerty Volkswagen Oak Lawn, Illinois
Sales Associate Aug 2015 - Mar 2016
•Cultivate relationships with new customers to achieve sales objectives and provide insight into new products features and options
•Negotiate with customer to close on deals and increase sales; personally works deals, interest rates, leases and dealer options
•Calculate financial requirements prior to obtaining approval from dealership manager and financial manager
•Qualify and follow up on internet leads regarding new and pre-owned vehicle availability, price and options
•Maintain contact with customers via email, phone calls and regular updates on promotional offers
Rush University Medical Center - Department of Anesthesiology Chicago, Illinois
Clinic Coordinator May 2013 - Jul 2015
•Schedule and diagnosis all surgical procedures
•Prepare charts for day to day appointments
•Answer high volume of calls
•Schedule all appointments
•File all clinical notes and subpoenas
•Maintain all front desk duties
•Monitor and maintain all flow of waiting area
EDUCATION
QUEEN OF PEACE Burbank, Illinois
High School Diploma, June 1989
RICHARD J DALEY COLLEGE Chicago, Illinois
Completed coursework towards Associates, June 1990
PIVOT POINT Chicago, Illinois
Cosmetologist, Jan 1990 - Jan 1992
NORTHWESTERN KELLOGG SCHOOL OF MANAGEMENT
Master Sales Class, March 2021
ADDITIONAL SKILLS
•Microsoft Office 2016
•Microsoft Excel 2016
•Ringcentral for Windows
•Facsimile Machines
•Photocopiers
•Postage Meters
•Laser Printers
•Telephone Switchboards
•E-Clinical Program
•EMR System
•Five9 Virtual Contact
•UDAAP
•Telephone Consumer Protection Act
•Fair Lending Essentials
•Fair Lending Comprehensive
•Security Awareness Essentials Challenge 5826
•Anti-Phishing Essentials 3398
•Privacy and Data Protection Essentials 5358
•Certified Nissan Sales Person
•Certified VW Sales Person
•Fluent in Italian
•Excellent verbal communication skills in telephone manner
•Six years experience at Jones Day
•One year experience at Winston and Strawn LLP
•Two year experience Hamilton Thies and Lorch LLP
Contact this candidate