Technical Assistance Business Process

ADRIAN OLIVERA

*** **** **** ****** *** **-I New York, NY 10016

917-***-**** ********@****.***.***

SUMMARY

Digital transformation professional specializing in designing and delivering transformation and cost optimization programs. Passionate about defining and implementing custom solutions leveraging various tools including program and service development, operating model optimization, business process improvement and other optimization levers. Adept at building consensus among cross-functional client leaders with differing priorities through innovative thinking and collaborative problem-solving techniques.

AREAS OF EXPERTISE

Business process optimization and mapping

Operating model and organizational design

Stakeholder / client relationship management

Fluent in Spanish

Program / project management

Proficient with MS Office, Google Suite, FMS, ATP,

Possess Access to Passport

PROFESSIONAL EXPERIENCE

Department of Youth & Community Development June 2002- Present

Fiscal Manager of Accountability and Compliance Unit November 2018-Present

Ensure WIOA Providers are submitting processor friendly fiscally coherent Monthly Financial Reports in a timely manner.

Effectively track Providers claim submittals and provide technical assistance to expedite their claim revisions.

Reduce the timeline of processing Budgets, Budget Modifications.

Assist Providers in submitting Fiscally Coherent Spend Down Plans.

Deputy Director of OST Program

Supervise and grow a team of ten contract managers

Supervise CASA and Charter Initiatives

Train staff on how to navigate contractual development process including required quality control procedures prior to transmitting budgets to Contract Agency Finance Department and contracts to Procurement and Comptroller’s office

Train staff on how to provide technical assistance to contractors by anticipating their needs regarding improving programmatic service delivery and submitting quarterly reporting documents and Vendex Performance Evaluations.

Review and approve various documents including Responsibility Determinations and Contracts

Provide technical assistance to contractors, as needed, by interpreting policies and procedures, suggesting problem solutions, recommending staff development and training to facilitate contract compliance

Create, introduce and implement contractual development processes that improve overall efficiency and effectiveness of provider’s contractual programmatic and budgetary submissions

Department of Housing Preservation & Development New York, NY

Senior Digital Consultant November 1993 – June 2002

Served as the Division of Alternative Management programs Homeless Program liaison to Tenant Associations, Private Landlords and Managers, Community Management Groups and Emergency Housing providers for the purpose of providing permanent housing solutions for New York City’s homeless population.

Reviewed housing cost requisitions to certify their accuracy

Monitored contracts to ensure compliance with prescribed fiscal procedures and policies

Monitored, reviewed, and processed cost requisition contractual line items

Tracked progress payments of contractual line items

Provided rental subsidies to thousands of low-income tenants that resided in City Owned Buildings.

Coordinated and conducted analytical work for the development and implementation of housing programs designed to preserve and upgrade neighborhoods and to improve urban renewal areas in public and private housing

Made significant contributions to the redevelopment of hundreds of City Owned distressed properties and assisted in converting them into affordable and safe housing

EDUCATION

Baruch College – B.B.A Industrial Market Management May 1984

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