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Customer Service Data Entry

Location:
Toledo, OH
Posted:
July 18, 2023

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Resume:

LATOYA

WILLIAMS

PHLEBOTOMIST

TECHNICIAN

1-912-***-****

adydkb@r.postjobfree.com

Toledo, OH 43605

CONTACT

Hardworking, highly motivated

professional eager to lend combined

knowledge and skills to enhance

business performance. Operates

well in both individual and team

capacities, leveraging seasoned

work ethic to quickly adapt to

different processes and drive

company objectives. Resourceful

and results-driven with a passion for

growth and efficiency to meet

company needs and increase service

value.

CAREER OBJECTIVE

Amazon Stock Associate

Amazon, Rossford, OH

Yeoman Assistant

United States

EXPERIENCE

October 2022 - Present

Participated in ongoing training to enhance own job skills and knowledge.

• Responded quickly to meet customer needs and resolve problems.

• Performed accurate and expedient scanning of requested material. Great agility, and endurance for lifting and working on one's feet for extended periods.

• Quality restocking and sorting.

• Excellent and respectful self starter

• Works well individually and within a team.

July 2007 - January 2022

Generated correspondence with customers, vendors, and other external contacts.

• Provided administrative support to senior management staff. Researched industry trends and provided recommendations to improve operations efficiency.

Maintained a comprehensive database of customer information utilizing CRM software.

Utilized problem-solving skills to resolve complex issues quickly and

• efficiently.

• Prioritized multiple tasks effectively while meeting tight deadlines. Assisted in the preparation of reports and presentations using Microsoft Office Suite.

• Performed data entry tasks accurately with high attention to detail. Answered incoming calls in a professional manner while providing excellent customer service.

Demonstrated excellent communication skills both verbally and in writing.

Developed an organized filing system for office documents and

• records.

Coordinated with internal departments to ensure timely completion of projects.

Served as point-of-contact for general inquiries from customers or clients.

Handled confidential company information with discretion and

• professionalism.

Hospital Corpsman

United States Navy

Cashier

The Original Gino's Pizza, Toledo, OH

Assisted in training new employees on office policies and procedures.

Managed calendar scheduling including setting appointments and

• organizing meetings.

Processed invoices and payments while ensuring accuracy of financial data.

Organized meetings, conferences, travel arrangements, and other special events as needed.

March 2004 - July 2007

Assessed nature and extent of illness or injury to establish and

• prioritize medical procedures.

Collaborated with other medical personnel to assist in variety of medical fields.

Conducted physical examinations to assist in treatment of diseases and injuries.

• Supervised sanitation and safety conditions in workplace. Helped administer immunizations, intravenous fluids and wide range of other preventive care and medications.

Ensured compliance with organizational policies related to patient confidentiality laws.

Assessed patient needs for further testing or referral to specialty

• healthcare providers.

Responded quickly and efficiently during emergency situations using advanced life support techniques.

Monitored vital signs such as pulse rate, respiratory rate, temperature and blood pressure levels.

Assisted medical personnel in providing quality patient care to

• service members and their families.

June 1999 - September 2003

Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.

• Provided efficient and courteous service to customers.

• Delivered exceptional customer service at all points of contact. Processed customer orders and ensured the accuracy of their purchases.

Handled customer complaints and inquiries in a courteous and efficient manner.

Developed strong customer service skills by providing efficient and

• accurate service.

• Enforced store safety and cleanliness standards, reducing hazards.

• Built and maintained positive working relationships with co-workers. Helped restock shelves when necessary to maintain an organized

• display area.

Bachelor Of Science (B.S.) In Health Care Management Candidate Saint Leo University, Fl

Associate In Science (A.S.) In Healthcare Administration University of Phoenix, Phoenix, AZ

EDUCATION

Expected Graduation June 2024

March 2010

SKILLS

• Cleaning Procedures

• Safety Methods

• End Cap Placement

• Active Listening

• Heavy Lifting

• Performance Improvement

• Light Housekeeping

• Storage Organization

• Quality Verification

• Hand Scanning

• Pick Products

CERTIFICATIONS

• Pharmacy Technician

References available upon request

REFERENCES



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