Rubelyn Flores. Villocino
To be part of your growing company and to have a challenging career that able to apply and practice my qualification in order to pursue an opportunity to better serve and contribute to the company growth and personal success.
Education
Tertiary Aug 2019 Aug 2022
Mabalacat City College, Mabalacat City
Bachelor of Technical Vocational Teacher Education Major in Food Service Management (4YEARS IN COLLEGE WITH NO BACK SUBJECT) Senior High School Mar 2017 - Apr 2019
Asian Institute of Computer Studies, Mc Arthur Highway Dau Mabalacat City Pampanga
Information Computer Technology
Junior High School Mar 2011 - Apr 2016
Duquit High School, Duquit Mabalacat City Pampanga Elementary Apr 2006 - Mar 2011
Malinao Elementary School, Malinao, Mabuhay Zamboanga Sibugay Employment
SERVICE CREW Aug 2019 - Aug 2021
Golden Arches Development Corporation, Makati City
(2 YEARS)
Assist customers by taking their orders and serving their food. Providing answers to customer's queries, cleaning tables. Handling cash.
CUSTOMER SERVICE REPRESENTATIVE Aug 2021 - Nov 2021 Alorica Philippines, Philexcel Clark, Mabalacat City Pampanga
(3 MONTHS)
Call Handlings, Maintain the Survey Scores, assist customers by maintaining their account. Making a payment and walking them through to use t heir service. CUSTOMER EXPERIENCE EXECUTIVE Nov 2021 May 2023
Probe Group Philippines, Angeles City
(1 YEAR and 5 MONTHS)
Blended work type. Handling calls, sending email, resolving concern of customers by tracking their orders, issuing them a refund, Maintaining the target score,
Attend meeting to clients.
Personal details
Name
Rubelyn Villocino
Email address
*****************@*****.***
Phone number
Address
Pila Duquit
2010 Mabalacat City
Date of birth
November 19th, 2001
Place of birth
Malinao Mabuhay Zamboanga
Sibugay
Gender
Female
Nationality
Filipino
Civil status
Single
linkedin.com/rubelynvillocino
Skills
Computer Literate
Can handle Pressure
Technical Proficiency and Understanding in/of Products/Services. Problem-Solving and Flexibility. .
Communication Skills
Languages
Bisaya, Tagalog, Kapampangan, English
Hobbies
Reading books, Watching Anime, Playing Flute
Internships
Executive Assistant Jan 2019 - Mar 2019
Executive Assistant Office, Xevera, Mabalacat City Pampanga Conducted a On-the job training and was assigned to a executive office, I am responsible for managing the schedules and communications of key executives in their company. We prioritize emails scheduled and meetings. Teaching Internship March 2023
Duquit High School
Develop and provide developmentally appropriate lesson plans/activities according to standards and guidelines.