Human Resources Talent Management

Page * of * Resume of Monica Lohani

MONICA LOHANI

SENIOR HR PROFESSIONAL, SHRM-SCP

******.******@*****.*** +91-997******* Noida-201301 www.linkedin.com/in/monicalohani

CAREER GOAL AND MY INTEREST

Over two decades of full-time work experience with large, medium, and small sized organizations in leadership roles has prepared me well to build world class practices for organizational growth and success. Further my experience in HR Consultation role has endowed me to advise corporates on their unique growth challenges pertaining to change management and business transformation. My education in Business Administration and experience with some of the world's best organizations in IT, Exports, and other industries have prepared me to set industry leading standards in leadership, culture building, and HR and I am looking for the right platform for this.

Some highlights of my profile:

> Business acumen, partnering with leadership and building people practices in realizing organization’s vision

> Practicing ground level people connect, empathy, listening and people-oriented practical solutions

> Data driven, analytics, technology-aided and progressive techniques in HR

> Have led HR for global IT services organization of 4,000 employees with an HR team size of 20

> Have led multiple projects as HR SME & Lead with measured impact on People and Process

> Value-based and progressive leadership style based on respect and integrity

> Driving strategy, high-performance culture, change management, people development, and operational excellence

PROFESSIONAL EXPERIENCE

Apr’21 – Till date HR Transformation Consultant

Led change management in the areas of Organizational Effectiveness & Development services for my clients in IT, Exports and other industries while ensuring:

Anchored change management process and designed change interventions

Conducted as-is process analysis to identify mitigation interventions and assessed change impact

Developed and implemented change network

Conducted survey to understand employee sentiments towards change and to ensure business readiness

Conceptualized, created and executed customised communication plan for the overall project, communication campaigns, newsletters, playbook and guidelines

End-to-end change implementation with special focus on global and regional stakeholder mapping, their engagement and management

Provided post go-live support and hyper-care

Some such assignments undertaken were related to:

Goal Setting & Balance Scorecard Implementation

HR Strategy Design and Structuring with Succession Planning

HR Transformation and Global HR Certification (GPTW)

Standardization of HR Policies & Practices

Performance Coaching, Counselling, & Feedback Skills Apr’07 – Jan’21 Iris Software Technologies, Noida Director – Talent Management Strategy & Planning

Led Talent Management for India for over a decade with development centers in NCR Page 2 of 3 Resume of Monica Lohani

Increased Billed Headcount and utilization by 25% in the last one year resulting in revenue growth and profitability

Strategized and created business road maps as part of core management team

Management & forecasting of budget up to INR 10Cr for TM & L&D with focus on reducing CPH and increasing efficiency

Led initiatives like Talent Architecture, Capability Building, KRA Framework for ADMs, Lean approach to reduce wastage, Pulse/ GPTW surveys, establishing company culture, and leadership development programs

Fostered diversity through trainings, awareness, workforce policies

Promoted values and culture through workshops, internal communication, rewards & recognition

Collaborated with counterparts in the US & Canada for policies, best practices, and operations

Audited performance of other enabling functions like Talent Acquisition, Facilities, Quality, and Information Security and helped in aligning with corporate strategy Employee Experience and Business Excellence

Led talent management teams comprising Employee Experience, Total Rewards, L&D, Talent Analytics and Internal Corporate Communications and HR Operations

Built High Performance Team

Brought employee attrition down from 34% to 23% over two years by focused leadership connect, employee engagement, talent management, manager training and using people analytics

Automated processes, sub-processes and reports utilizing the in-house expertise of robotics, chat bots and analytics

Conceptualized & introduced innovative, bias-free Rewards & Recognition Program and increased recognition by 30%

Defined quality standards, metrics and KPIs and ensured operational excellence of TM processes

Mentored & guided managers and leaders on Performance Management Processes, Feedback Sharing, Goal Setting& defining KPIs and facilitated learning & capability building programs Feb’04-Feb’07 NextBrick Solutions, Noida Manager - Human Resources

Led and directed team to deliver a comprehensive HR service to the business

Built a 15 members team and a robust process for catering to the Talent Acquisition needs of India and US operations

Revamped compensation structure and streamlined PMS by creating employee bands

Contributed as a Business Partner and Trusted Advisor to global stakeholders for recruitments Earlier Jobs

Jul’03-Feb’04 Precision Testing Machines Manager- Human Resources Jul’01-Jul’02 Neptune Information Solutions Asst. Manager- Human Resources Jan’00-Jul’01 NextBrick Solutions, New Delhi Asst. Manager - Human Resources May’98-Dec’99 Kapooria Advertizing and Marketing Management Trainee EDUCATION & CERTIFICATIONS

2021 Certified Master Trainer Skill India and BOSCH New Delhi 2021 Senior Certified Professional (SCP) Society for Human Resource Management (SHRM) USA 2021 Certified Trainer MEPSC and BOSCH New Delhi 2010 Diploma in T&D (Dip. TD) Indian Society for Training & Development (ISTD) New Delhi 1998 PG in Planning & Management (PGDPM) Indian Institute of Planning & Management New Delhi 1996 B.Sc. (Industrial Chemistry) DU New Delhi PROFESSIONAL AFFILIATIONS, TALKS & AWARDS

Member of SHRM, ISTD, NHRD; WICCI UP HR Council, HR Success Talks, HR Shapers, and WWW Invited speaker at Conferences, Webinars, Talks, Educational Institutes, Seminars & Summits Awards for Performance Management, HR Transformation and HR Excellence Page 3 of 3 Resume of Monica Lohani

SKILLS

• HR Expertise and Transformation

• Business Acumen

• Relationship Management (CXO engagement and partnership)

• Leadership and Navigation

• Consultation and Global HR Certification

• HR Policies, Processes and Practices Optimization

• Global & Cultural Effectiveness

• Critical Evaluation

• Communication and Change Management

Contact this candidate