Sheavron Keisha Fortune

**** ******** ***

Pikesville, Maryland 21208

Phone: 443-***-****

Email: adydfs@r.postjobfree.com

Objective:

To obtain a responsible, human services position in which I can utilize my customer service, conflict resolution, and advocacy skills to help empower and educate families for an organization that values loyalty and commitment to our communities. Relevant skills:

o Excellent customer service skills

o Data entry and report generation

o Microsoft office applications

o Auditing special education documents for legal compliance with federal and state laws.

o Resource coordination for families and individuals with disabilities. o Service linkage for homeless and disabled population o Completion of certified ROSIE system training

Certification / Trainings

o Successful completion of intensive training in federal and state law related to special education, (IDEA 2004).

o Successful completion of support group facilitator training o Successful completion of training about federal and local housing programs for disabled persons

o Successful completion of training about available resources for disabled individuals and their families.( DDA)

o Successful completion of ethics and sensitivity training o Successful completion of Roads to Success career assistance training Education

2005-2007 Coppin State University: Major Social Work 1995- 2001 Morgan State University: Major Social Work 02/2012 - 06/2015

Professional Experience

People Encouraging People

Baltimore. Maryland

Vocational counselor/ Treatment Coordinator

o Provide all ACT clients with vocational assessments o Provide new client intake assessment to gauge the appropriateness for our program.

o Prepare Client centered treatment plans every 6 months as mandated by VO and state regulations

o Advocate for clients to obtain needed services from outside agencies. o Provide linkage to outside resources as needed to help them cope with complicated situations on the most effective way possible to achieve a better quality of life.

o assist client to obtain of the program to obtain eligible benefits such as SSI, SSDI, TDAPT, FS Medical Insurance

o Provide weekly reports to the clinical director on assessments providing services rendered to each client as well as maintain a relationship with client through talk therapy

o refer client interested in working to STEP program and offer supported employment as necessary to help clients regain their independence o accompany clients to medical appointment to ensure somatic care as well as psychiatric care is being addressed

o Maintain monthly progress notes and updated files as mandated by state regulation.

o Maintain daily contact notes for all services provided to each client to ensure that accurate records are maintained.

o Make weekly visits to clients in the community to ensure integration into the community

o Take clients into the community to assist with job application process, conduct weekly vocational workshops and assist client that desire to pursue higher education.

Jobs, Housing and Recovery 05/2007- 09/2012

Baltimore, Maryland

Case Manager

o Provide homeless client and clients seeking recovery assessments to identify goals and needs

o Advocate on behalf of clients to obtain needed services. o Formulate individualized plan based on the assessment provided o Provide linkage to an array of resources to help individuals cope with complicated situations on the most effective way possible to achieve a better quality of life.

o Assist clients of the program in applying and obtaining federal benefits such as THEMA, SSI and medical insurance.

o Correspond and form relationships with other agency to help clients obtain assistance with various services outside of our agency. o Provide weekly reports to Clinical Director on assessments provided, number of clients served and referrals made to services.

o Assist client with seeking employment opportunities o Assist clients with seeking housing options and housing assistance such as section 8, public housing, transitional housing, as well special homeless outreach services through Mayors office that provide housing when available o Maintain contact notes for every client seen in Rosie and paper filing system o Prepare monthly reports of services rendered to clients in transitional recovery program and Code Blue Shelter

o Conducted weekly workshops pertaining to recovery topics at transitional recovery program.

o

Baltimore City Public Schools 10/2006- 03/2007

Baltimore, Maryland

Parent Coordinator

o Assisted parents in navigating the special education system. o Provided advocacy and resources to families of special needs children. o Provided special education staff with support in reaching families with educational concerns.

o Attended monthly SECAC meeting to represent Partners for Success office to offer assistance and act as a resource for parents and outside agencies. o Attending Special Education meetings at the request of parents or school personnel to assist in mediating situations in the best of the child/ren and avoid any conflict and ensure the child gets the best possible accommodations. 03/2006-09/2006

Maryland Coalition of Families for Children’s Mental Health Baltimore, Maryland Family Support Advocate

o Educate parents on present changes to special education laws

(COMAR- IDEA) and attend IEP meeting with parents as a support. o Facility workshops and support groups for family members and caregivers of the special needs population.

o Link parents to outside agencies to obtain services support in Baltimore City. o Educate families on effective methods to advocate for their families. o Attend specialized trainings for advocates and families. o Maintain and updates files for mandated reporting to government agencies to generate monthly reports.

o Promoted family center treatment and service plans to families that received services through the Wraparound Initiative through the FLB. Families Involved Together Baltimore, Maryland Parent Support Partner 7/2004-11/2005 o Empowered families through education to use effective methods of to successfully advocate for their children.

o Attend IEP meeting with parent to offer support and advocacy. o Provided a link to available resources within Baltimore City for children with all disabilities

o Prepare monthly reports about services provided to families referred to our agency.

o Provide parent support and advocacy for families that are receiving services through the Wrap Around Initiative in Baltimore.

o Promoted family center treatment and service plans for families linked with different agencies.

Civic Works 06/2004-04/2005

Baltimore, Maryland

Ameri-Corp Member

o Worked as an AmeriCorps member in a program called Project Liberty that worked alongside The American Red Cross to educate the community about disaster preparedness.

o Responsible for updating and maintaining computerized and hard copies records pertaining to the programs outreach to the community. o Prepared presentations for public forums and scheduled presentations for schools, day care centers, senior centers and church and social groups etc. o Confirmed set appointments with indicated contact persons and verifying all details to scheduled date.

Universal Advocacy, INC. 05/2003- 03/2005

Baltimore, Maryland

Youth Therapeutic Counselor

o Provided therapeutic mentoring to at risk youth and their families. o Provided creative activities that stimulated the positive growth skills. o Generated confidential reports and correspondence to outside social service agencies, Juvenile Justice System and supervising personnel. o Counseled clients about alternative means of displaying negative emotion about life’s situation.

Professional References available upon Request.

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