Cynthia Hanna

**** ****** ******* **.

Apt ****

Orlando, FL. 32821

adyd8m@r.postjobfree.com

407-***-****

Summary of Qualifications:

• Professionally trained medical office specialist with over 10 years of experience

• Detail oriented, excellent problem solving skills, dependable team player.

• 100% customer satisfaction, reliable and punctual, highly dedicated and loyal to employer.

• Insurance Verification,medical records,Great customer service.

• Experience using Microsoft Word and Excel PowerPoint and Outlook Skills:

• Data entry • Microsoft Word, Excel, Power Point, Outlook

• Patient scheduling • Different medical programs

• Qualified Insurance verification • Excellent written and oral communication EXPERIENCE:

Orange County Public School / Lake Buena Vista High School :Media Clerk II Sept 2021-still employed

• Checked books in an out, Labeled books by category, Barcoded books,took payments for lost books.

• Checked in and out Laptops,Gave instructions on how to us Laptops and to create the profiles for the device,an also trouble shoot any problems that my be wrong with laptop also reimage laptop when needed.

• Work on different programs such as Destiny, Archibus, Check my ID, Skyward,and Sap

• Answer incoming calls and transfer calls to the proper department Millennium Management; Vista Cay Gift shop:

NOV/2019 – MAR 17,2020

Lost job due to covid 19

• Open the store to start the day

• Read over and count out the last cash report

• Check the register for starting funds

• Give good customer service

• Store inventory

• Order merchandise for the store

• I close up store at the end of day.

ORANGE COUNTY PUBLIC SCHOOLS:

Oct/ 2017- Mar/2019

• Greet the guest and guide them to the proper location

• Prepared records the FTE

• Check students in and check students out

• Maintain student records and file them where needed

• Registration, Report reasons for student absence and enter all absences from Substitute Teachers and Teacher.

• Provided coverage where needed for Front Desk in different departments.

• Answer incoming calls and transfer calls to the proper department Shift Manager US Gift Factory

July /2014 – Aug/2017

• Responsible for managing at least 5 employees per shift

• Ability to effectively manage your time and prioritize tasks

• Operated cash register

• Maintain accurate and complete documentation for the stores merchandise

• Managed productivity standards and performances for employees

• I have great math skills

Medical Records/Front Office /Open MRI of Orlando

March 2010 - June 2014

• Effectively communicate with physicians, staff, patient’s visitors, relatives, and other departments.

• Responsible for transporting patient when requested, made bank deposits, answered incoming calls, confirmed appointments for the next business day, prepared charts and super bills for patients’ appointments

• Performed routine computerized scheduling and administrative functions in a physician office handled multiple simultaneous tasks such as answer telephones, take messages, file lab reports, medical records and other information according to practice policies and procedures.

• Managed audits of former patient’s charts, scanned and uploaded into electronic medical records system while working closely with an outside vendor to ensure charts were properly prepared and downloaded into the EMR system

• Perform change entry, cash handling, and act at a liaison between the physician, patient, and insurance companies.

EDUCATION:South Plantation High School/ Plantation,Fl Barna Institute of Health and Science /Sunrise,Fl Orlando Medical Institute/Orlando, Fl

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