Patient Care Medical Assistant

Tanya Rodriguez

New Haven, CT ***** · 203-***-**** adyd7q@r.postjobfree.com

Competencies

Fast learner who is open to knowledge to enhance her abilities.

Fluent in Spanish, effectively communicating with Spanish speaking clients as needed to provide equity in customer assistance.

Team player who is willing to take charge and follow directives.

Level headed individual who adapts to fast paced scenarios with unexpected challenges and roadblocks.

Detail oriented in tasks to ensure everything is completed in an effective manner and in compliance with any company policies and protocols.

Experience

PICKER FEDEX NEW HAVEN, CT APR 2023- PRESENT

Works in a timely fashion to maintain shift production goals such as packing 100 boxes per shift.

Organizes merchandise in accordance with sorting system to ensure efficiency in production.

Monitors conveyor belt to ensure that packages continue to run smoothly through sorting and packing process.

Notifies conveyor operator as needed in the event that machine is not working properly.

Effectively communicates in a noisy operations environment while maintaining safety protocols.

PATIENT CARE ASSISTANT SYNERGY HOMECARE NEW HAVEN, CT SEP 2020- PRESENT

Remains attentive to any problems with the patient or health issues of the patient and responds accordingly.

Assists patient with cleanliness in the home by completing daily household chores.

Cooks and feeds patient according to their dietary needs if requested by the patient.

Accompanies patient to medical appointments as needed.

PATIENT CARE ASSISTANT COMPANIONS AND HOME HELPERS NEW HAVEN, CT FEB 2023- MAY 2023

Remained attentive to any potential problems or health issues of the hospice patient and responded accordingly.

Cooked and fed patient in accordance with their dietary plan as medically directed.

Assisted patient with hygiene needs such as bathing, clothing, and changed patient after bowel movements.

Helped patient maintain their health and oversaw their self-administration of medication as well as accompanied patient to medical appointments as needed.

Assisted and maintained cleanliness in the home by completing household chores.

Communicated with nursing staff twice a week upon arrival and provided any necessary updates regarding the patient.

RECEPTIONIST GEICO INSURANCE MILFORD, CT APRIL 2019-DEC 2021

Greeted clients and visitors and connected them with appropriate party based off need.

Managed paper correspondence and sent mail to clients as needed.

Contacted clients via phone to assist with payment reminders, scheduling appointments, or completing outreach for potential clients.

Emailed representatives daily with reminders of their appointments for the day.

Maintained up to date client records in system database.

SHIFT SUPERVISOR KFC EAST HAVEN, CT DEC 2018- JUN 2020

Prepared store daily for opening shift, including ensuring all products were readily available for incoming customers and ensuring the cash register was ready for staff.

Greeted each customer with a friendly demeanor and answered any product inquiries.

Ensured sanitation was completed regularly throughout store hours by staff to ensure adherence to state sanitation guidelines in dining and kitchen areas.

Adhered to COVID-19 protocols and communicated any updates to staff.

Utilized the first in first out method to ensure that produce and food purchased were used in a timely manner.

Trained incoming staff in accordance with company requirements and protocols.

Counted money drawers at the beginning and end of every shift to account for all money.

Created a weekly work schedule ensuring there was appropriate number of staff in every shift.

Delegated tasks to employees each shift to ensure all work was completed.

Addressed employee concerns to cultivate a healthy work environment.

Education

Branford Hall Career Institute, Branford, CT

Medical Assistant RMA Certification

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