Janie Clark
Belleville, IL *****
***************@*****.***
Highly enthusiastic customer service professional with 10+ years of client interface experience looking to obtain a position in an environment where my skills are valued and can benefit the organization. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Authorized to work in the US for any employer
Work Experience
Cook
Seven Belleville - Belleville, IL
October 2018 to July 2020
• I was hired as a prep cook. After about six months i moved up to cook.
• Chose the special, cooked, ordered supplies, cleaned, and rotated stock.
• Prepared meals in accordance with customer dietary requests
• Washed, peeled and prepared ingredients for a commercial kitchen
• Managed kitchen
• Ensured cooked food was correct temperature according to compliance guidelines
• Maintained recipe quality
• Set prep station
• Operated kitchen appliances, such as Slicer, grill, mixer, juicer Prep Cook
CHIK FIL A - Belleville, IL
February 2016 to January 2018
• Worked in all stations to facilitate food order including baking, salad prep, flat grill, saucier, and expediter.
• Prepared homemade soups from scratch and variety salad dressing based on cook book recipes.
• Familiar with customer-facing point-of-sale (POS) and kitchen inventory systems.
• Followed menu recipes to create a loyal customer base.
• Maintained a clean and sanitary kitchen ensuring it met state guidelines for food safety and inspections Keiser Librarian
Mississippi County Library System - Blytheville, AR July 2007 to April 2014
• Processed book loans and returns and processed overdue notices.
• Select, purchase, and catalog diverse materials, including literature, reference books, publications, and digital resources
• Planned and ran events and activities that foster a love of books and reading skills, including book clubs, reading rewards, & arts and crafts
• Worked the circulation desk, processed fine payments, answered phones and computer related questions
• Always on time and always precise daily, monthly, and quarterly circulation reports Pet Shop Manager
Prehistoric Pets - Blytheville, AR
October 2002 to September 2007
• Oversaw the store when the owners went on vacation.
• Ordered, priced, and stocked inventory.
• Maintained clean and sterile cages, habitats, and fish aquariums
• Fed and watered the animals and fish
• Helped new animals become adjusted to being handled by people Education
Physical therapy
Southern Adventist University - Collegedale, TN
January 1997 to June 1997
Some college
Skills
• Basic Computer Skills (10+ years)
• Library Services (8 years)
• Cooking (10+ years)
• Microsoft Word (10+ years)
• Microsoft Office (10+ years)
• Customer service (10+ years)
• Microsoft Excel (10+ years)
• Problem Solving (10+ years)
• Complaint Resolution (10+ years)
Certifications and Licenses
Food Handler Certification
Present