Customer Service Credit Card

Tracy Witscheber

E-Mail: ***************@*****.***

Summary

Customer service manager who specializes in quality service, customer retention, productivity and team management.

Skills

Focused on customer satisfaction Skilled multi-tasker. Microsoft Word, Excel. Training and development. Ability to communicate in writing and orally to Vendors,suppliers and customers,peers,maintenance and supervisors. Experience

Fazolis

June 2021 to current

General Manager

Recruiting,training,supervising, training and appraising staff. Maintaining financial responsibilities

Dealing with customers

oversee pricing and stock control

providing great customer service

cash, check and credit card transactions

daily deposits

Order stock

Maintain weekly schedule to comply with sales forecast Demonstrates personal work safe practices

Keep detailed organized record

Conducted employee reviews

The Store

Team Scheril Companies

March 2020 current

Crew Leader

Taking on managerial duties while manager is away

Riiser Energy

November 2017 to March 2020

Manager

Recruiting,training,supervising, training and appraising staff. Maintaining financial responsibilities

Dealing with customers

oversee pricing and stock control

providing great customer service

cash, check and credit card transactions

daily deposits

Order stock

Maintain weekly schedule

Demonstrates personal work safe practices

Keep detailed organized records

November 2015 to September 2017

Krist oil Wausau, WI

manager

recruiting,training,supervising and appraising staff Maintaining financial

dealing with customer queries and complaint

oversee pricing and stock control

providing great customer service

cash, check and credit card transactions

daily deposits

April 2014 to November 2015

Kwik Trip Wausau, WI

customer service

Received payments by cash,check credit cards vouchers and accountable debit. Issuing receipts.refunds and change due to customers..Count money in drawer at the beginning of shift to ensure correct amount. Greet customer.Maintain a clean and orderly check out area and store.Answer customer questions

September 2006 to April 2014

Bmw Fuel Mart Wausau, WI

customer service/cashier

Received payments by cash,check credit cards vouchers and accountable debit. Issuing receipts.refunds and change due to customers..Count money in drawer at the beginning of shift to ensure correct amount. Great customer.Maintain a clean and orderly check out area and store.Answer customer questions.Made out deposit slips.Compute and record totals of transactions

September 1992 to September 2005

self employed Wausau, WI

in home daycare provider

Supervised and monitor the safety of children

prepare meals and organize mealtimes and snacks for children. help children keep good hygiene . Organize activities that allow children to learn about the world and explore .Develop schedules to ensure children have enough physical activities, rest and play time. Keep records of children progress,routines and interests

Education and Training

1988 Pittsville Sr.High Pittsville, Wi

High School Diploma general,record keeping, Accounting

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