Nursing Assistant Customer Service
Resume:
Ashley JONES
Certified Nursing Assistant
Grant Town, WV 26574
******************************@***********.***
Authorized to work in the US for any employer
Work Experience
CNA - Certified Nursing Assistant
First Choice Staffing - Fairmont, WV
August 2022 to Present
John manchin senior long term care
CNA - Certified Nursing Assistant
Genesis HealthCare - Fairmont, WV
January 2022 to Present
Patient transfere, lyft assistance, bed baths, shower assistance, incontinence b/m bladder, Measuring input output of urine, catheters,. Oral care, wound care. Assistance with patient feeds daily grooming, Vital signs. Blood pressure. Respiration, pulse,glucose.
• Worked in a nursing facility
• Provided patients/residents with care and companionship
• Monitored vital signs
• Served meals
• Aided residents with personal hygiene
• Aided in lifting residents when necessary
• Recorded resident and patient care daily
• Performed post-mortem care, if needed
• Assisted with wound care
• Coordinated activities for patients and residents Support Service Assistant
WVU Medicine - Morgantown, WV
February 2021 to Present
Central transport, transferring patients to and from operating rooms, procedures, testing. Delivering blood and plasma from blood Bank, as well as delivering specimens and labs to clinical laboratory. Geriatric patients,
Home Health Aide
INTERIM HEALTH CARE - Morgantown, WV
September 2020 to Present
• Providing clients with wound care, bathing, grooming, assisting with walking, lifting,. Light house keeping, explain DME products and how they work, medication reminder, accompany to doctor appointments . Incontinence. Blood pressure. Pulse, respiration. Charting food intake. Input output o urine. Glucose levels
Home Health Care Aide
West Virginia Choice - Morgantown, WV
June 2020 to August 2020
Medication, meal preparation, bathing, dressing, wound care, oral care, light housekeeping, laundry, assisted walking, doctor visits
United Healthcare Customer Service Representativeju United HealthCare Services, Inc - Fairmont, WV
September 2017 to August 2018
Speaking with members about benefits, co pays, medicare plans, finding doctors in within their networks. Hospital billing departments. Finding locations to provide Durable medical Equipment as well as what dme is covered with their Medicare plan
Cashier/Sales Associate
Circle K - Fairview, WV
April 2016 to September 2017
answering phones, cash register, lottery machine
Subway Sandwich Artist
Subway - Farmington, WV
April 2009 to May 2014
taking orders over phone. Cash register, food preparation Caregiver for Elderly
Interim Home Health
Education
High school diploma in general
North Marion High School - Farmington, WV
August 1999 to May 2003
High school diploma
Skills
• Caregiving
• HIPAA
• Home Care
• Microsoft Office
• Meal Preparation
• Medical Billing
• Cold Calling
• Customer service
• Senior Care
• Insurance Verification
• Medical Office Experience
• Laundry
• Patient Care
• Hospital Experience
• EMR Systems
• Computer literacy
• Epic
• Ruby
• Typing
• Mobile devices
• Care plans
• Vital Signs
• Patient monitoring
• Communication skills
• Critical care experience
Certifications and Licenses
CPR Certification
BLS Certification
CNA
State Tested Nursing Assistant
Food Handler Certification
Assessments
Customer Focus & Orientation — Highly Proficient
August 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Nursing Aide Skills — Proficient
September 2020
Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Proficient
Home Health Aide Skills — Familiar
September 2020
Providing care to patients in a home setting
Full results: Familiar
First Aid — Proficient
September 2020
Treating common medical emergencies
Full results: Proficient
Warehouse Associate — Proficient
December 2020
Assesses the tendencies that are important for success in warehouse roles Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
CPR First Aid training
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