Jessica Zumeta

**** ******* ******

Eden prairie MN 55347

612-***-****

adycxp@r.postjobfree.com

An organized and dependable individual who is successful at managing multiple priorities while keeping a friendly, positive attitude. Always willing to take on added responsibilities and work alongside other departments to meet team goals.

Skills

Administrative support

Verbal and written communication

Relationship building

Operations support

Project planning

Database Management

Work History

May 2011 - Volunteer

May 2022

Film Society Of Minneapolis And Saint Paul, Minneapolis, MN

-Acting as floor staff, taking peoples tickets and directing them to their theater, helping with concessions and tickets as needed

-Membership and customer service. I have worked on credentials, loading tickets on passes and selling packages. Monitoring phones and answering general questions from guests and patrons

-Volunteer management, I helped recruit and train and manage more than a hundred volunteers, helping to facilitate the theater and festival operations

-Artist relations, along with serving as a driver, I have acted as a point of contact for artists helping in the lounge.

-I used to be part of the brand ambassador/ street team, helping distribute mailings, promotion and host screenings through the year

Jun 2013 - Barista

Aug 2022

Starbucks, Minneapolis, MN

-Brew fresh coffee, make espresso and blended beverages, heat and serve food items

-Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.

-Elevated customer loyalty by remembering names and typical order as well as using strong communication abilities to resolve customer complaints

-Cleaned counters, machines, utensils and seating areas throughout the day Monitored supply levels at counter and maintained customer areas

-Worked point of sale, ringing in orders and taking payment. Completed successful daily cash audits to correctly balance drawers at end of shifts Oct 2016 - Playback Assistant

Current

Twin Cities Film Fest, Saint Louis Park, MN

-Assist in monitoring the in theater presentation and serve as a point of contact for artists

-Help monitor and facilitate q+as as needed

-Recruit volunteers, interviewing, reviewing applications

-Support volunteers by providing training, mentoring, developing and delivering resources

-Improve volunteer program by soliciting staff

feedback and evaluating volunteer performance as well as creating better communication and teamwork between departments

-Have previously acted as a brand ambassador promoting the festival and selling memberships and merch. As well as helping with the Gala and Actors expo events.

-Since 2020 I have assisted on the shorts programming team

-Assist the volunteer manager with balloting and tallying for awards as needed Dec 2019 - Volunteer (Spirit Awards)

Feb 2020

Film Independent, Santa Monica, CA

-Assist with ticketing and ushering for screenings

-Load in/ set up for awards show

-Worked admission day of show, distributing credentials and checking guests in

-Available as a runner during the show

Nov 2021 - Floor staff

Mar 2022

Landmark Theater, Minneapolis, MN

-Maintained lobby, hallway and auditorium cleanliness using various sanitation practices.

-Welcomed quests to theater with friendly demeanor and smile and directed to houses

-Sold admission and concessions, processed payments and issued tickets.

-Stocked and cleaned concession stand at open, midday and close, taking

-inventory and reconciling the cash drawers

Jun 2022 - Administrative Assistant

Dec 2022

Clerk's office, Elections

City Of Minneapolis, Minneapolis, MN

-Answered multi-line phone system, routing calls, delivering messages to staff

- Front desk, greeting visitors, allowing the entrance to the office

-Maintained record filing to keep document organization and management consistent

-Restocked supplies and submitted purchase orders to maintain stock levels.

-Assisted in hiring process to help new hires onboard and collect properly store employee paperwork

-Received and sorted incoming mail and packages to distribute to the correct recipient.

-Updated spreadsheets and databases to track, analyze and report on voter turnout

- Scheduled office meetings and booked conference rooms for staff teams. Education

Sep 2011 - Bachelor Of Arts: Asian Studies

Aug 2015

Seattle University - Seattle, WA

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