Sharietta Black

**** *. **% St. Garfield Heights, Ohio

216-***-****

adycwu@r.postjobfree.com

Objective

+ Administrative and Clinical support professional offering versatile office management skills and

proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to

change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight

deadlines without compromising quality

Education

HEALTH CARE ADMINISTRATION 2016 TO PRESENT SOUTH UNIVERSITY

MEDICAL ASSISTANT CERTIFICATE MAY 1996 CLEVELAND INSTITUTE OF DENTAL/MEDICAL

ASSISTANT

HIGH SCHOOL DIPLOMA JUNE 1993 LINCOLN -WEST HIGH SCHOOL,

Experience

MEDICAL ASSISTANT II /CAST TECH] CLEVELAND CLINIC HOSPITAL MARCH 2016 TO PRESENT

‘© Responsible for training new Medical Assistants in a busy Orthopedic office. Responsible for

splinting and casting patients for follow-up appointments and surgeries. Triage patients for the Ortho

Express,/Urgent Care.

‘© Processing prior authorizations for injections . Scheduling diagnostic testing and patient

appointments. Triage patients including vitals, suture removals

CLINICAL REPRESENTATIVE/PHARMACY CVS CAREMARK DECEMBER 2015 TO FEBRUARY 2016

(TEMP,PART TIME)

‘+ Initiated constant communication with physician offices and members regarding updates for

approvals. Knowledge and understanding of HIPAA. Initiated the approval process for prescriptions

through Medicare.

AAA- Dispatcher Temp,Part Time

JANUARY 2014 TO JANUARY 2015

‘Answer multi phone lines with request from members on an emergency basis. Dispatch calls to the

appropriate garages for service in Northeast Ohio region. Explain AAA Emergency Road Service

policies and procedures to members. Training/coaching for new Service Counselors.

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