Store Manager Account
Resume:
Slidell, LA *****
************@*****.***
James P. Watson
Summary of
Qualifications Experienced Business and Account Manager who has impressive negotiating and collaborative skills. Strong ability to resolve and collect charge-off debts from clients/consumers. An ethical and trusted manager who is a self-starter, is persuasive, and is results driven. Exceptional contributor who can organize, motivate, and lead others with integrity, poise, and professionalism. Experience
9/2022-12/2022 HealthIQ Remote
Product Sales Associate
Remote call center environment
Calling Medicare customers to discuss plans and benefits for 2023
Transfer to licensed insurance agent in their state
Recognized as employee of the month for November 202*-****-**** Midland Credit Management St. Cloud, MN
Account Manager
Negotiated acceptable payment plans with consumers/clients
Engaged in outbound calling to consumers to determine solutions and to solve charged off debt
Recognized as one of the account managers who reaches and goes beyond goals each month.
2008-2010 EZ Own St. Cloud, MN
Store Manager
Managed all store operations including: ordering, inventory, sales, account management, payments, advertising, hiring, purchasing, and delivery
Operated business independently as if my own; running all day to day business activities
Consistently met or exceeded sales goals while bringing in over $750,000.00 my first year of taking the position, which ultimately kept the business from failing.
2006-2008 C.H. Robinson Worldwide Transportation Sartell, MN Sales/Account Manager
Obtained and maintained business accounts through quality customer service
Promoted and sold brokered services providing over thousands of dollars to our partners
Billed and collected over $1,000,000 a year in payments on accounts,
[exceeding levels than had been accomplished prior to my participation] 2005-2006 Payne Lynch/Matson America Sartell, MN
Dispatch/Sales Representative
Performed similar duties as for C. H. Robinson after C.H. Robinson purchased this company
2004-2005 Becker Furniture Outlet Waite Park, MN
Store Manager
Proficient at scheduling, receiving merchandise, inventory control, maintaining sales records, and training of employees
Met sales goals by increasing previous goals by 60 percent.
Developed excellence in staff through training course as reflected in improved employee evaluations.
James P. Watson, Page 2
2003-2004 Helzberg Diamonds St. Cloud, MN
Assistant Store Manager
Maintained production records, inventory, ordering, and scheduling
Conducted employee evaluations and saw marked improvement of staff through effective evaluation process and training that I implemented
Exceptional sales skills as reflected in monthly totals exceeding one million dollars.
1998-2003 Best Buy St. Cloud, MN
Sales Supervisor
Experienced in sales in multiple departments including computers, electronics, cellular phone, appliances, audio, and technical services.
Promoted to supervisor in all of the departments mentioned above and provided staff training and evaluations
Monitored sales records and service plan sales [matching or exceeding previous goals and benchmarks]
2012-2014 Walmart LaCrosse, WI
Assistant Store Manager
Education
Training
June 2012 University of Phoenix Phoenix, AZ
Associates Degree, Human Services Administration
GPA: 3.67
May 1992 Hennipen County Technical College Brooklyn Park, MN GPA: 3.46
2008 State of Minnesota
Loan Processing Training
Military
Experience Served in the US Army as an Electronics Technician for six years Additional Skills
Twenty years of electronics experience. CNC machine operator. Optical Technician. Fork lift operator. Production Supervisor. Quality Control Supervisor. Floor Maintenance Specialist. Superior mathematical skills. Impeccable phone etiquette. Business savvy.
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