Social Media Administrative Assistant

Social Media Web Design Communications Public Relations Digital Marketing Graphic Design

EDUCATION

University of Maryland Global Campus, College Park, MD

Bachelor of Science: Marketing 2021

Minor: Digital Media & Web Technology

TESST College of Technology, Beltsville, MD

Associates: Network Information Technology 2003 WORK EXPERIENCE

Encore Tickets, Bethesda, MD April 2023

Pricing Coordinator

Provide support in developing, planning, and communicating pricing strategies, ensuring profitability, and

understanding the business implications of decisions. Created a social media calendar and reported on social media campaign analytics weekly.

Understanding and analyzing internal sales data, market trends, and current prices.

Maintain high-level knowledge of current internal pricing methodologies, external market forces, and internal

factors which influence pricing.

Communicate with internal departments to identify and resolve issues concerning cost or value

Maintain a thorough knowledge of the inventory, sales process, delivery capabilities, and operational methods.

Evaluating and maintaining market price integrity while understanding the competitive environment.

Demonstrating knowledge of market and competition; Aligning pricing with strategic goals.

American Public Health Association (APHA), Washington, DC May 2022 -June 2022

Events Marketing Manager

Assisted in the end-to-end development of marketing strategies for smaller meetings and the Annual Meeting/Expo.

Created a social media calendar and reported on social media campaign analytics weekly.

Monitored the effectiveness of campaigns, managed relevant social media accounts, and engaged with the target audience.

Developed and published content for email, print, and social media campaigns.

Collaborated with a graphic designer to develop event-specific graphics.

Eluvial Enterprise Inc., Washington, DC April 2022 – May 2022

Marketing Coordinator

Created, edited, and produced content and videos for social media posts, blogs, and other media.

Performed market research to identify potential client demographics and create targeted content.

Develop and collaborated with other departments to create a printed marketing campaign.

Collaborated with 3rd party vendors to produce company-branded merchandise.

Refreshed and implemented improvements to the company website, including adding staff photos.

Simple Vegan, Washington, DC November 2020 – July 2021

Campaign Assistant

Designed marketing content for a new product campaign using social media, direct mail, and email.

Analyzed data to source customers in target markets to increase engagement and create brand awareness.

Alta/BlueCross BlueShield, Washington, DC September 2015 – June 2020

Enrollment & Billing Technician

Reviewed and processed over 800 subscribers’ applications during the open access enrollment period of the Affordable Care Act.

Contacted subscribers directly to assist them with improperly completed applications.

Temporary Agencies, Washington, DC 2010 – 2015

Administrative Assistant

Processed and recorded data from educational and public housing surveys into the client’s management database.

Assisted in the creation of an organization’s filing system and worked to organize the backlog of documents.

Contacted external survey takers on questions and quality assurance calls.

Recorded findings into a report for internal stakeholders.

Completed data entry for a startup app company geared towards new college students nationally.

Processed applications for volunteer missionaries of a faith-based organization, ensuring accuracy.

Scanned, filed, and integrated confidential military medical records into the organization’s database.

Performed general office duties as designed.

DIGITAL SKILLS

Design: Adobe Creative Suite (InDesign, Illustrator, Photoshop); Animoto; Canva (including pro); iMovie; PIXLR; CapCut; Unfold; Videoleap

Computer: Blogger; Coding Languages (HTML5, CSS, JavaScript, JQuery); Informz/ Higher Logic/ Magnet Mail; Hootsuite; Google AdWords; Google Analytics; Google Drive; LinkTree; Microsoft Office Suite (Excel, PowerPoint, Publisher, Word); Skype; Squarespace; Teams; Vimeo; Zoom

Social Media Platforms: Facebook; Instagram; LinkedIn; Snapchat; TikTok; Twitter; YouTube

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