Customer Service Administrative Assistant
Resume:
Lisa Meitzner
Fort Atkinson, WI *****
**********@*****.***
Highly dynamic Administrative Assistant adept in providing administrative work. Demonstrating exceptional communication abilities, organizational skills, attention to detail, prioritizing, and planning. Dedicated professional that is reliable and diverse; a great team player and collaborator. Work Experience
Administrative Assistant
Topcon Positioning Systems - Fort Atkinson, WI
January 2017 to June 2023
• Coordinated communications, updating budgets, digital records, and other administrative functions.
• Improved office supply overhead by 15% by engaging with managers and employees needs.
• Implemented new visitor management software, integrated MS Teams to never miss a guest or visitor at reception.
• Applied advanced administrative skills in day-to-day security badges, operations, special activities.
• Monitored the overall general cleaning of the facility to ensure proper cleanliness standards were achieved.
• Scheduled conference rooms, prepared agendas, and maintained calendars for preparation of visitors, meetings and events.
• Developed and maintained a digital space for company vehicles via Outlook and MS Teams to collect data and specific information.
• Experienced in project management on an assistant level of operations or the facility.
• Established a new way of hosting to revitalize hospitality for manager meetings, visitors and guests. Including; catering, reservations and other potential needs. Receptionist
Whitewater Veterinary Hospital - Whitewater, WI
February 2016 to January 2017
• Excellent Communication Skills
• Providing great customer service at all times.
• Utilizing a multi-line phone, and scheduling appointments.
• Ensure clients and their pets feel welcome.
• Updated patient information in database.
• Appropriately handled emergency cases.
• Processed faxes, and emails.
• Processed payments for services rendered.
Religious Education
Administrative Program
Coordinator
St. Joseph Parish - Fort Atkinson, WI
August 2006 to August 2015
• Assisted in organizing religious activities, and services throughout the year.
• Facilitated religious classes and forums to educate our faith.
• Developed and implemented educational programs for youth and adults.
• Spearheaded and assisted in three fundraising activities annually.
• Attended monthly meetings with religious leaders.
• Participated in various community outreach programs.
• Educated 30 to 40 catholic, adult teacher volunteers each year.
• Planned special events; speakers, and assemblies twice a year. Licensed Cosmetologist
Shades Haircare - Fort Atkinson, WI
August 2004 to August 2006
• Customer Service
• Sales
• Client safety
• Time management skills.
Licensed Cosmetologist
Hair it is - Fort Atkinson, WI
April 2001 to July 2004
• Customer Service
• Sales
• Client safety
• Time management skills.
Receptionist/ Clerical/
Engineering and Sales
Department
Weiler and Company, INC - Whitewater, WI
August 1997 to July 2000
• Providing excellent customer service to all customers and visitors.
• Carefully using proper safety requirements to ensure all machinery has appropriate parts and labels.
• Created and controlled all customer history packets.
• Developed a number database to keep serial numbers and files for each machine.
• Receiving and routing all mail and invoices.
• Scanned engineering blueprints to a new computer database. Education
Associates Degree in Human
Resources Management
PENN FOSTER COLLEGE - Scranton, PA
August 2016 to July 2017
Continuing Education, Annual Certification, Administrative Coordinator Diocese of Madison - Madison, WI
August 2006 to August 2015
License in Cosmetology
MADISON AREA TECHNICAL COLLEGE - Madison, WI
2000 to 2003
Skills
● Customer Service (10+ years)
● Administrative Coordinator (9 years)
● Event Planning
● Presentation Skills
● Conflict resolution
● Techniques
● General Accounting
● Time Management
● Office 365 (9 years)
● Microsoft Excel
● Microsoft PowerPoint
● Microsoft Outlook (6 years)
● Microsoft Word
● Microsoft OneNote
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