Active Directory It Administrator

ABOUT ME

“My experience in concentrated in IT Infrastructure with Global IT Engineering standards. Providing 100% uptime to users & clients. Focused on administering from Servers, Network appliances up to client machines. Keeping myself updated on General Information Technology updates. Continuing my studies through reading exam references & videos online to make myself more effective in any aspects of being an IT Administrator. I always challenge myself to learn something new everyday.” SKILLS

Windows Server 2016

-Installing, Storage and Compute.

-Active Directory Domain Services.

-User creation, deletion, disabling and enabling.

-Group policy & Security Group Creation.

-Upgrading and Migrating Servers.

-Managing Virtual Machines.

-Installing and Managing 3rd party Software.

-Managing DHCP Server.

-Managing File Servers.

Exchange On-Prem/Cloud/Hybrid

-From Installing Exchange Server to Implementation.

-Monitoring spam and unwanted emails using DMARC.

-Blocking unknown IP Addresses and Domains

-Creation and Deletion of users.

-Exporting Mailboxes to Shared and PST using eDiscovery.

-Setting up Online Archive for users.

Cisco Meraki

-Monitoring Network status via Meraki Dashboard.

-Setting up Network.

-Configuring Switches, Routers and Firewalls

-Configuring Access Points (WiFi)

-Creating Firewall rules and restrictions.

-Whitelisting IP Address in a specific WAN.

ManageEngine Applications – Installation Implementation

-OPManager – Server & Network Monitoring

-ServiceDesk Plus – Ticketing & Asset tool.

-Log360 – Monitoring Logs in Network.

-Exchange Reporter Plus – Monitoring exchange errors.

-AD Audit Plus – Monitoring Active Directory logs.

-File Audit Plus – Monitoring File Server’s changes and logs. Backup Solutions / Disaster Recovery

-VEEAM

-Windows Server Backup

-HP Tape Drive

ERP Microsoft AX/Dynamics 365 – 2016

-Deploying and Implementation of D365.

-Assigning users worker id and aligning them to managers.

-Creating POs, checking Invoices and Adding Supplier’s Info.

-Configuring User’s access and roles.

Active Directory Integration.

Microsoft Office 365

-Creating users and assigning licenses.

-Creating groups and distribution lists.

-Managing users in Office 365 Admin portal.

-Active Directory Integration.

ELV & CCTV

-Planning & Installing CCTV IP Cameras

-Setting up automatic backup for recording.

-Installing and Configuring online or Cloud live feed.

-Maintaining of Media Player for Digital Signage.

-Cabling Data Centers and Offices.

POS (Point of Sale) Systems

-Installing and Configuring POS Machines & Peripherals

-Configuring POS Terminals for Banks.

-Setup Remote and Monitoring software.

-Using 3rd Party software (SnApp VGS for POS Systems). PBX (Phone/Telecommunication Systems)

-Extensive knowledge about ViciDial.

-Experience in UCM (Unified Call Manager in Cisco)

-Installing and Configuring AVAYA G430

JAMES NAVARRO

System ADMINISTRATOR

Address - Street line St.

845, Blg. 11,

5th Floor, Room 17.

Al Mansuora Doha, Qatar

+ 9 7 4 31 4 7 7 0 21

**********.*******@*****.***

System Administrator, Doha Oasis Quest

Doha, Qatar — September 2019 - Present

TASKS:

-From Planning of Server Infrastructure to Implementation.

-Planning and Executing Disaster/Recovery.

-Installing, Configuring and Maintaining File Servers, Exchange Servers, Domain Controllers, WSUS, SQL Servers. Each servers are in Failover-Clustered setup with Load balancing.

-Providing Solutions to Management and helping with budget.

-All points above were done from scratch by me.

IT Support Engineer,

Gulf Earth Moving W.L.L.

Aertssen Machinery Services

Doha, Qatar — December 2018 – September 2019

TASKS:

-Daily Support on End to End users on site and inside the office.

-Monitoring Global Network Infrastructure using Cisco Meraki.

-Supporting users remotely.

-Extensive knowledge about Dynamics 365.

-Configuring Active Directory (Migration, Creating Users, Policies, Permissions, Importing and Exporting server content, File Server.)

-Installation and Training users on using Egnyte Desktop App.

-Daily track of tickets using ServiceDesk Plus.

-Maintenance of various softwares such as (HRMS time tracker, Adobe Acrobat XI, Autocad Civil 3D etc,.)

-Supporting Microsoft Dynamics AX and Dynamics 365.

-Exchange server administrator (Creating, Deleting users and groups, Investigations of Spam emails through

-MXToolbox and blacklisting domains, IP Addresses in ECP and Understanding DMARC, SFP and DKIM).

Senior Desktop Support Engineer,

TATA Consultancy Services

Angeles City, Philippines — November 2015 – October 2017 TASKS:

-Document Controller, File Sharing, Delivery Receipt, Service Forms and Warranty Claims.

-Installing and configuring computer hardware, software, systems, networks, printers and scanners

-Planning and undertaking scheduled maintenance upgrades

-Supervising junior engineering and technical staff

-Maintaining records of software licenses

-Managing stocks of equipment, consumables and other supplies

-Giving assistance to other team such as Network team, ISA Team, SA Team and VTM team.

-Updating and maintaining software’s such as Anti-virus, SCCM patch management, McAfee status, WebSense

status and DLP Compliant.

-Reporting tasks on a daily/weekly/monthly basis.

-Media backup on a daily/weekly/monthly/yearly basis. IT Officer, Trimoo Parks

Doha, Qatar — January 2018 – November 2018

TASKS:

-Daily Support on End to End users on site and inside the office.

-POS Systems support, installation and maintenance.

-Exact Globe ERP Application maintenance/support. Creating PO, PR and Receipt Labels through the system databases.

-Configuring Active Directory (Migration, Creating Users, Policies, Permissions, Importing and Exporting

server content, File Server.)

-Installation of Card Printers such as Zebra and CardPresso.

-Embed VGS Installation and Maintenance.

-ManageEngine Installation, Setup, Monitoring, Maintenance and Developing (OPManager, ServiceDesk Plus

& File Audit Plus).

-Maintaining Softwares from different Arcade games such as Go Cart, Delta Force and etc,.

IT Administrator,

Lead Hustler

Clark, Philippines — Feb 2014 – Sept 2015

TASKS:

-Web Designing and Graphic Designing for the company. Creating Calling cards, Tarps, Billboards, Stickers, Logos for clients websites and other graphical designs in the web.

-Maintaining Network’s Security, managing routers and monitoring bandwidth,

-Monitoring non-work-related habits of all users, Installing VPN Connection.

IT Administrator,

Data Info Core Inc.

Angeles City, Philippines - Feb 2012 – Feb 2014

TASKS:

Managing company’s confidential files.

Document control for BPO and Contracting Companies. Doing Technical troubleshooting for associates issues. Compiling and Sending Data or Documents for monthly basis on Stake Holders.

Installing Asterisk Servers from different Call Center Companies inside Angeles City, Clark.

Remoting them when they have issues in their servers or in their Network Issues.

Slicing PSD Files and Converting them to HTLM CSS websites turning them into Wordpress websites.

IT Administrator/Computer Technician,

RenGen Computer Services & Internet Café

Angeles City, Philippines – March 2008 – Feb 2011

Maintaining Computers Performance.

Reimaging Desktops and Laptops.

Assisting Customers in their technical needs.

Reporting in a daily basis.

WORK

EXPERIENCE

EDUCATION

& CERTIFICATE

1. Sophos Anti-Virus – Installation, Maintenance and Upgrades of End Points. 2. McAfee – Used as machines encryptions data protection. 3. Symantec – Implementation of anti-virus throughout the network remotely. Used as a backup software. Keeping data on user’s end secured and encrypted.

4. Manage Engine Applications – Used for monitoring IT Appliance, 3rd party software that helps us maximize the use of our internal applications.

5. Skype for Business, WebEx Teams and Zoom.us – Used for meetings and conferences. 6. Outlook 2016, Lotus Notes, Webmail and Exchange DIPLOMA – Information Technology

AMA Computer Learning Center — 2009 - 2011

Associate College Course in IT Infrastructure, Web Application Development.

Certificate i n Hardware and Software

Troubleshooting

PH Technical Learning Center — 2008 - 2009

Certification for Computer Hardware and Software

troubleshooting.

Microsoft Dynamics 365

Finance & Operations

Abu Dhabi, United Arab

Emirates, 2019 February

Training Certification

MCSA Training – 70-740:

Installation, Storage and Computing with Windows Server 2016

Microsoft training and development program.

Linux Seminar for ViciDial and GoAuto Dial PBX.

Networking Seminar for Cisco Routers & Switches.

BPO Network Management Seminar.

I hereby certify that the above information is true and correct to the best of my knowledge. 3

rd

Party Software

Seminars &

Training

Contact this candidate