Customer Service Representative
Resume:
Jannie Sermon
Deltona, FL *****
*****************@***********.***
Experienced customer service representative for 6+years dealing in health care, insurance and also retail.
Exceptional leadership and also excellent at juggling multiple task. Skilled also in construction maintenance, cleanup
and also concrete.
Willing to relocate: Anywhere
Work Experience
DTI
Fern Park Developmental Center - Fern Park, FL
June 2014 to January 2017
230 Fern Park Blvd
Performed initial client assessment and analysis to begin research process. Analyzed departmental documents for appropriate distribution and filing. Responsible for daily bathing and hygiene care.
Responsible for feeding and daily positioning and conditioning. Daily cleaning and washing garments to keep up there home environment. DTI, 06/2014 to 01/2017
Wings - 440 Live Oak Blvd
Perform daily task to keep clients updated with current events. Providing work ethics to our clients so they can make a living. Teaching daily hygiene tactics.
Daily feeding and interaction with the clients.
FOOD COORDINATOR AUE STAFFING
Aue Staffing
July 2012 to May 2013
777 E Altamonte Dr
Prepping daily vegetable's, fruits and also other condiments for the daily use of students and staff. Serving daily meals for breakfast and lunch and also organizing daily meals for the next day course. Cleaning and maintaining kitchen area and also dining facility. Customer Service Representative
Hewitt Asso
June 2006 to May 2010
2600 Discovery Lane
Assisted various business groups with document organization and dissemination during acquisitions. Performed initial client assessment and analysis to begin research process. Developed new process for employee evaluation which resulted in marked performance improvements. Updating client information regarding health insurance and also retirement benefits Heavy Equipment Driver
CHESTNUT FENCE & ASPHALT PAVING
January 2000 to August 2009
8700 Endmere Ct
Daily inventory on materials needed for each job.
Maintaining a clean work environment.
Setting up work stations for employees daily use.
Analyzed departmental documents for appropriate distribution and filing. Education
High School Diploma
SEMINOLE STATE COLLEGE
April 2007
Skills
• DATA MANAGEMENT (Less than 1 year)
• LIAISON (Less than 1 year)
• Kitchen Experience
• Budgeting
• Employee Evaluation
• Conflict Management
• Construction
• Human Resources
• Food service
• Leadership
• Hotel experience
• English
• Cleaning
Additional Information
SKILLS
Self-motivated Team leadership
Strong verbal communication Data management
Conflict resolution Staff development
Extremely organized Team liaison
Team leadership
Data management
Team leadership
Staff development
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