Michael Webb

LOGISTICS COORDINATOR

Vallejo, CA 415-***-**** adycgk@r.postjobfree.com

Objective

To obtain a challenging and rewarding position as a logistics coordinator, where my leadership skills, project management, and logistics experience can be utilized. To secure a position with a growth, oriented company, with the potential of advancement. To set a level of demanding, yet achievable standards, all while adhering to all policies and procedures. Professional Experience

Logistics Coordinator

Renkert Oil Novato, CA

2/2023 - Present

• Enter all orders received into accounting system, MS Dynamics and GP.

• Scheduling all transportation for USWC customers with preferred carriers and appropriate supplier site or terminal.

• Scheduling the delivery of process oil and white oil shipments via truck from multiple vendors locations.

• Key interface with Transport Company, Ventura Terminal and terminal or supplier.

• Provides shipment schedule, relevant documentation (SDS, COA, BOL, and Weight Ticket) and communication with customers.

• Ensure any special handling procedures such as truck cleaning (e.g., for white oil) is ordered, completed and adequately documented in Renkert’s files.

• Ordering, managing inventory and tracing railcar supplies at Ventura Transflo.

• Scheduling truck shipments from Ventura and shipping railcars in our railcar tracking system, RSI.

• Management of blending stock inventories and reconciliation.

• Review and approves all invoices relating to the USWC scheduling activity.

• Orders supplies for the office as necessary, manages reservations, shipping and mail needs.

• Review, process and approved invoices for payment. Mobile Billing Coordinator

Dickinson Fleet Services Oakland, CA

6/2021 – 2/2023

• Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required based on what technicians submit, entering RO into service database system.

• Verify technicians have selected correct VMRS code related to repairs made and billing hours are in line with standard repair times.

• Prepare actual invoice off created RO by applying customer specific rates and mark-ups.

• Reach out to technicians and regional service managers on repairs and required information to process invoices.

• Communicate with customers via email, fax, or phone to retrieve purchase order approvals and/or discuss billing issues.

Assistant Branch Manager

Hertz Walnut Creek, CA

10/2020 - 6/2021

• Ensuring positive customer experience, making Hertz #1 in car rental experience.

• Achieving individual sales goals and customer service goals.

• Upholding company standards by ensuring cars are presentable to customers at time of rental.

• Perform daily store open and closing procedures.

• Open and close rental contracts.

• Sales and Marketing.

Assistant Operations Manager

Valley Power Systems San Leandro, CA

6/2017 - 10/2020

• To provide timely communication with vendors and contractors on status of contract approvals,

• Track status of workflow approvals and provide timely communication with team and contractor/vendors regarding.

• Focus on positive customer service/satisfaction experience and ensure that employees provide customers with superior customer service.

• Responsible for appropriately handling emergencies, customer complaints, employee or customer accidents.

• Monitors and analyzes warranty activity and expenses to conform to Company service policies, procedures and guidelines.

• Create a rewarding work environment where our employees feel valued and empowered.

• Analyzes and reviews practices regularly to ensure compliance with established procedures and policies.

• Interprets and transmits best practices and procedures and coordinates their implementation between departments and other branch locations.

• Ensure all safety guidelines and procedures are being followed as set forth by the company. Including all disciplinary actions including termination it not followed. Lead Service Advisor

San Leandro CDJR San Leandro, CA

6/2013 - 6/2017

• Achieve targeted sales goals & Customer Satisfaction Index.

• Focus on positive customer service/satisfaction experience and ensure that all Service Advisors are providing customers with superior customer service.

• Responsible for appropriately handling emergencies, customer complaints, employee or customer accidents, reconciling cash with sales receipts, and reports.

• Ensure that all Service Advisors are, in compliance with the California BAR and other local agency policies and procedures are properly followed.

• Speak with manufacture to determine which documents are needed to warranty repairs. (i.e., pictures, vehicle reports, maintenance documentation.

Sales Associate / Service Writer

Firestone Complete Auto Care Hayward, CA

12/2011 – 6/2013

• Achieve targeted sales goals.

• Focus on positive customer service experience.

• Responsible for appropriately reconciling cash with sales receipts, and reports.

• Responsible for performing all job duties with accuracy, honesty and integrity.

• Manages ordering, receiving, storing, pricing, stocking and merchandising in the department. Assistant Store Manager / Credit Manager

Rent A Center Hayward, CA

8/2007 - 12/2011

• Assist Store Manager with training and providing oversight in absence of Store Manager.

• Assign coworkers to specific duties and assist with work schedule assignments.

• Assist in managing daily operations when necessary.

• Maintain accurate records of customer account activity, to include current and past due accounts.

• Review past due accounts and communicate in-person and via phone with the customers to promote timely payments.

• Manages ordering, receiving, storing, pricing, stocking and merchandising in the department.

• Direct and control the operation of the entire store in the absence of the Store Manager. Physical Education Teacher

St. Jerome School El Cerrito, CA

8/2004 - 8/2007

• Establish a culture of high expectations that includes the shared belief that every student will attend college.

• Develop and implement lesson plans and classroom activities aligned with Common Core Standards and The Oakland Diocese Instructional Guidelines.

• Assess students regularly and analyze student results; refine and differentiate classroom instruction based on assessment data and student needs.

• Collaborate with colleagues to improve instructional practices throughout the school; share best practices.

• Communicate regularly with students and their families about classroom activities and student progress.

• Involve parents and guardians as partners in their students’ education.

• Manage student behavior to ensure every student is fully engaged.

• Actively participate in professional development activities, and work closely with the School Faculty and School Principal.

• Identify unique student needs and collaborate with team members to effectively address those needs. 2nd Assistant Store Director

Safeway San Rafael, CA

12/1999 – 8/2004

• Champions Company and Division customer service programs to meet or exceed Division customer service goals.

• Handles customer relations in a positive manner, including effective resolution of customer complaints. • Promotes Safeway philosophy of personalized service.

• Performs ordering, receiving, storing, pricing, stocking, rotating and merchandising duties. Assists the Grocery Manager in planning, organizing and directing day-to-day operations of the Grocery Department.

• Assists in implementing Company and Division merchandising policies and/or Store Director instructions.

• Controls shrink. Prevents the sale of out of code products.

• Ensures compliance with Company sanitation, safety, security and other policies. Initiates corrective action as needed.

• Opens and closes the store. May act as back up cashier. Engages in suggestive selling other sales techniques.

• Responsible for performing all job duties with accuracy, honesty and integrity.

• Directs the operation of the Grocery Department (including Frozen, Dairy & Liquor/Beer), including supervising and training personnel.

• Direct and control the operation of the entire store in the absence of the Store Director and Assistant Store Director.

Education

Associate in applied science Degree

Heald College Concord, CA

4/2000 – 4/2002

Skills & Abilities

• Management

• Problem solving

• Communication

• Sales

• Operations

• Customer Service / Relations

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