Sophie Adams
Minneapolis, MN *****
adyccj@r.postjobfree.com
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Skills
Loss Prevention
Customer Service
Money Handling
Cash Drawer Balancing
Credit and Cash Transactions
POS Systems
Returns Processing
Conflict Resolution
Order Packaging
Cleaning and Sanitizing
Order Taking
Order Verification
Issue Resolution
Written and Verbal Communication
Inventory Control
Experience
April 2022 - July 2022
La Michoacana Rose - Crystal, MN
Cashier/Cook
Operated cash register or POS system to receive payment by cash, check and credit card.
Accepted cash and credit card payments, issued receipts and provided change.
Answered customer questions and provided store information.
Delivered high level of customer service to patrons using active listening and engagement skills.
Helped customers find specific products, answered questions and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Discounted purchases by scanning and redeeming coupons.
August 2021 - January 2022
Jimmy John's - Plymouth, MN
Cashier/Cook's Assistant
I made the sandwiches
Greeted customers with an upbeat attitudes
Went above and beyond to fix my mistakes
Bagged and wrapped sandwhichs
Handled costumers orders and made sure they were correct
Washed preparation utensils, tools and machinery by hand or industrial dishwasher.
Stored food in designated containers and storage areas to prevent spoilage.
Verified freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock.
Prepared salads, soups and sandwiches according to customer's orders or supervisor's instructions and approved procedures.
Education and Training
Expected in June 2025
Robbinsdale Cooper Senior High School New Hope, MN