Matthew K. Boles

**** ********* **. ******, ** **219 913-***-**** adycce@r.postjobfree.com

Summary

Analytical, quality-focused operations leader with extensive experience planning, refining, and directing logistics, warehousing, and manufacturing operations within demanding business and military environments. Proven record of devising and deploying enterprise-wide strategies to enhance systems and processes. Articulate communicator skilled in directing multidisciplinary teams and building relationships with peers, senior managers, and customers.

Professional Experience

2015 – Present Trane Rental Services Olathe, KS / Charlotte, NC (Remote)

Regional Operations Leader (East / West) 2022 – Present

Served as interim nationwide operations leader for 9 months, overseeing operations at 12 commercial HVAC rental facilities with $25M operations budget and $175M total revenue.

Directly oversee 6 geographically-separated Area Managers to ensure all commercial HVAC rental facilities operate safely, in compliance with Trane standards while delivering customer expectations.

Coordinate daily improvement strategy implementation with a continuous improvement, problem-solving culture mindset, resulting in 8% cost saving reduction in operations, $260K savings in first half of 2023.

Established new internal KPIs and reporting methodology for 12 geographically-separated locations. Drove best productivity and maintenance results in organizational history by 3%.

Championed increased spending in parts stock, resulting in decreased wait time for repairs and increased overall unit readiness. Directly led to higher rentals and increased revenue.

Operations lead for multiple, simultaneous cross-functional projects to improve safety and productivity of operations along with new or enhanced capabilities to deliver beyond customer expectations.

Relaunched three facilities. Engaged site leadership; championed revitalizing staff and procuring equipment and tooling. Directly led to higher engagement scores from employees, an increase in safety performance, and directly impacted overall unit output. Success of leadership in the East Region led to a by-name request to transfer to the West Region leadership role.

Centralized Operations Leader 2020 – 2021

Promoted to Senior Leadership Team to oversee 4 direct and 5 indirect reports for the logistics, procurement, and computer systems departments with $15M P&L line and $3M in parts spend while implementing daily KPIs and long-term strategies .

Overhauled low-performing procurement department to produce $250K saving in year one while dramatically changing scope of positions to establish clear roles with new metrics and strategy to improve low efficiency.

Integrated streamlined procurement processes utilizing lean methodologies and 9 step problem solving to develop standard work for each job and developed baselines to identify additional employee capabilities.

Project lead for assessing need and building business case with investment strategy for opening a new operations facility. Resulted in company CEO approval and opening of a new operations facility in Denver, CO.

Coordinated the integration of two separate software platforms to implement a demand-based ordering system to quickly supply 12 maintenance sites across the country and rapidly move equipment to customers and contractors, often in emergency situations.

Led a cross-discipline enterprise-level sustainability project to reduce carbon footprint by 25% by 2030 in coordination with other business units within Trane Technologies.

Collaborated on a solution to the truck shortage, successfully integrating a new logistics system to lower truck scheduling time by 20% while also improving data integrity and eliminating $1.5M in false data to achieve a projected savings of $500K in booking fees.

Area Service Manager 2015 – 2020

Oversaw scaling of operations for new facility from the ground up and managed technicians to support maintenance of over $2.5M in equipment to ensure customer demand of outbound shipments and compliance with EHS, HR, and EPA requirements.

Developed the facility team including managing all interviewing, hiring, and onboarding processes.

Coordinated rollout of an enterprise-wide safety training program to adequately document safety training to achieve EHS compliance requirements.

Led the installation team for a new operations software requiring a complete overhaul of operations customer support and engineering processes in alignment with the new system within critical timeline before sunset of previous system operability.

2014 – 2015 Harley-Davidson Motor Company Kansas City, MO

Supervisor, line support (materials management)

Plan and direct daily operations in support of production, manage 50 personnel and various equipment across multiple functions in highly demanding manufacturing plant.

Mentored, trained, and led employees and new supervisors to succeed, meeting safety, quality, and delivery expectations.

Quickly addressed and communicated process issues while simultaneously developing and implementing solutions for both short and long-term resolution.

Developed, implemented, and maintained equipment operations training course, saving $20K annually.

Key member of new product launch team, relaying department issues and tasks. Received plant-level award.

Lead developer of surge production training and integration method. Smoothly doubled the size of operation.

2013 – 2014 Toys ‘R’ Us, Distribution Center Lee Summit, MO

Department Manager, Receiving

Oversaw off-loading, sorting, and labeling of inbound merchandise in line with all cost, quality, and time requirements and mentored, trained, and led up to 35 personnel against aggressive performance metrics.

Successfully executed rollout of new receiving process in the midst of high-volume season.

Selected as building leader in forecasting and coordinating systems for optimum production.

Integral collaborator with senior management team in creating and implementing process-critical strategies.

2010 – 2013 Amazon Coffeyville, KS

Area Manager

Led 18 to160 team members in the processing of thousands of materials while ensuring accurate loading and sorting of all packages. Collaborated across functions to drive efficient, cohesive, transparent operations.

Captured $129K in annual savings through integration of lean/Six Sigma methodologies.

Subject Matter Expert (SME) in planning for high-volume season area needs.

2006 – 2010 United States Air Force Various Locations

Logistics Officer

Completed multiple assignments within fast-paced environments, optimizing daily operations, multimillion-dollar equipment lines, and efficient transport of thousands of personnel. Reached rank of Captain (0-3).

Led operations within DoD’s largest Aerial Port, aligning actions of 100+ personnel and $20M in equipment.

Enabled movement of 19 million tons of cargo and 9,000 personnel, as well as control of $3.1M in assets.

Managed $1.3M application of international agreements with British Government.

Supported 15,500 critical aircraft part requests for over 600 aircraft worth $125B.

Education & Certifications

Six Sigma Lean Black Belt Professional, Management and Strategy Institute (2019)

Master of Science, Management, Transportation and Business Logistics (2009)

Wilmington University, New Castle, DE

Bachelor of General Studies, Juvenile Delinquency (2005)

University of Kansas, Lawrence, KS

Bachelor of General Studies, Sociology (2005)

University of Kansas, Lawrence, KS

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