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Customer Service Health Care

Location:
New York, NY
Posted:
July 16, 2023

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Resume:

Ronée Conquest

646-***-**** adycca@r.postjobfree.com

PROFESSIONAL PROFILE: Highly skilled, detailed oriented individual with the motivation and drive to complete all task. Possess the ability to apply initiative in the performance of job duties with minimal supervision. Skills: Microsoft Office Suite (Word, Excel, Outlook) EMR Systems, Internet

WORK EXPERIENCE:

Dellridge Health & Rehabilitation Center – New Jersey January 2023 – Present

Staffing Coordinator

Monitor all staffing needs and operations of the company

Collaborate with recruiting agencies to fill opportunities in a convenient way

Assist in candidate hiring and screening processes

Help in the preparation and execution of orientation and training plans

Create work schedules by allocating employees in positions and shifts.

Accept the responsibilities of timekeeping and time-off requests.

Work with payroll to ensure correct employee compensation and remuneration.

Northeast Occupational Audiology Associates – Hackensack, NJ September 2022 – December 2022

Office Manager / Health Aide

Managed schedule/calendars for five doctors

Offered excellent customer service for patients visiting

Provided each patient with general knowledge of visit/made comfortable

Generated billing and invoices for multiple companies under parent company

Monitored/order office supplies

Collaborated on heavy email and call volume

Signed in patients upon arrival

Privatus Care Solutions – New York, NY August 2018 – September 2022

CNA / Health Coach

Accessed and monitored health of clients

Conducted in home visits to individuals that required medical assistance (women & kids)

Provided triage assistance via phone

Newborn support on breastfeeding and nutrition while having constant communication with doctors and pharmacists

Coached clients on how to maintain/improve their health by checking sugar, blood pressure and ensure proper use of devices

Developed health care plans

Partners In Care – New York, NY October 2016 – August 2018

Health Care Aide

Hospice certified

Alzheimer trained

Certified health coach

Salon 26 Hair Stylist - Bronx, NY January 2013 – September 2016

Manager / Receptionist

Contacted prospective clients for scheduling purposes

Managed high call volume and respond to inquires

Maintained client list and services provided

Ordered and maintained necessary supplies for functional purposes

Education:

High School Diploma



Contact this candidate